Customer Service Manager

Carol Hubbard

Email: *********@********.***

Address: **** ******** ***.

City: Los Osos

State: CA

Zip: 93402

Country: USA

Phone: 805-***-****

Skill Level: Experienced

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Resume of Carol F. Hubbard

************@*****.***

Position Seeking: Administrative Assistant/Customer Service/Human Resources

Education:

Bachelor of Arts in English, Cal Poly State University, June 2001. Courses include Advanced Essay Writing, Advanced Poetry, Document Design, Technical Writing, Public Speaking.

Associate of Arts in Geography, Pleasant Hill Community College, June 1991

Current Employment:

Customer Service & Sales/Uniform Specialist/Tailor at Rangemaster, San Luis Obispo (start date March 2008): Managing an Alteration/Uniform shop which services very demanding customers - CHP, California State Park Officers, CDCR Officers, local Police and Sheriff, Cal Fire, local Fire Departments.

Multitasking includes: Forecasting future sales and analyzing past sales when ordering supplies and uniforms. Ordering and maintaining uniform inventory and uniform supplies, special embroidery & logos, patches using Microsoft Excel; ensuring that uniforms fit and are tailored specifically for each department following specific uniform policies and guides. Training and supervising new employees in fitting and tailoring methods. Measuring and fitting protective body armor for law enforcement personnel. Transmitting orders and communicating with customers with Microsoft Outlook. Using all office machines such as fax machines/copy machines, and phones.

Maintaining confidential customer information and data entry on Microsoft Contacts. Other machines used daily include calculator and point-of-sale cash register. Also, maintaining and use of sewing machines and top stitch machines. Creating and maintaining a uniform policy guide, letters and business correspondence using Microsoft Word.

Past Positions Include:

Walter Bros. Property Management, Clerical Assistant. Duties included: Reception duties which included heavy phone volume, basic bookkeeping using Quick Books, special projects such as event planning, holiday decoration/floral arrangements, and plant care.

City of Concord Maintenance, Administrative Clerk. Duties included: Word Processing/dictaphone, switchboard reception, two-way radio communicating.

Groundwater Technology, Marketing Secretary

Ultradata Corporation, Word Processing Secretary

City of Tustin Manager's Office, Department Clerk

Military:

Honorable Discharge from the United States Army, Administrative Specialist

Positions included:

Administrative Specialist for two years in Stuttgart, Germany, VII Corps Headquarters as a Personnel Action Specialist (1983-1885).

Administrative Specialist in Washington D.C. Working directly for Dr. William Mitzel - General Manager for the Educational District in Washington D.C. (1986)

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