Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Cayce, SC
Posted:
February 13, 2013

Contact this candidate

Resume:

Scott Christmas

Email: abqrat@r.postjobfree.com

Address: **** ********* *****

City: Cayce

State: SC

Zip: 29033

Country: USA

Phone: 803-***-****

Skill Level: Management

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

SCOTT CHRISTMAS

1112 Sunnyside Drive Cayce, SC 29033 803-***-****

abqrat@r.postjobfree.com

February 13, 2013

Dear Hiring Manager / Recruiter,

Good Morning! I hope your day is going well and appreciate you taking a minute or less to look over my qualifications.

I do want to point out I have never been terminated or asked to leave a position in my career. During the past 10 years or so job stability has been very uncertain for me as I`m sure it has been for a lot of people. Several of my previous positions have been thru cuts, downsizing etc and it`s been tough. Please keep in mind I am very adaptable to most any environment and my ability to change is something I`m quite proud of!

I`m seeking a position in: Sales, Management or Administration. A good work environment with motivated people and close commute to my home in (Columbia, SC area) is a key goal.

I have acquired a solid slate of skills that are readily adaptable into new working environments. I am seeking a position that will utilize my expertise to assist you in achieving your goals. It is with this in mind that I am forwarding my resume to you.

Your organization will benefit from my ability to adapt to all people, processes, facilities, and operations. My future colleagues and staff will appreciate my openness to training and team building. Equally as important, your customers will recognize an improvement in your company`s ability to address their issues, and in the quality of service that they receive.

While my resume highlights my work history, a personal interview will convey my knowledge, flexibility, and common sense approach to utilizing resources. Please contact me to discuss your needs and my qualifications in depth. Thank you for your time and consideration.

Respectfully,

Scott Christmas

SCOTT CHRISTMAS

1112 Sunnyside Drive Cayce, SC 29033 803-***-****

abqrat@r.postjobfree.com

OBJECTIVE

In search of a challenging and responsible position which would effectively utilize prior experience, training and abilities with opportunity for advancement in the future.

QUALIFICATIONS OVERVIEW

*Self-directed and organized with 20+ years of progressive experience, supported by solid business operations management in international and domestic arenas. Experience gained through Fortune 500 corporations, county government, and small business environments. Creator/implementer of management concepts and operational strategies that keep pace with technology and support short/long-term objectives.

Professional skills encompass:

Operations/Office management Recruiting and training

Account / vendor management Employee Coaching/development Business development Sales / Sales coordination

Performance evaluation Technical support

Program development Resource utilization /Advertising

*Extensive corporate report/presentation generation, public speaking, and presenting to groups of all sizes.

*Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook, Access) and Internet.

*Career reflects full-time employment during pursuit of college degree.

*Resourceful and effective in making a plan and achieving goals.

EDUCATION AND CERTIFICATIONS

*WIDENER UNIVERSITY; B.S in Information Systems (www.Widener.edu) 2002

*American Red Cross - Life- long commitment to blood donation (25 gallons to date) 2013

PROFESSIONAL EXPERIENCE

AMAZON-SMX Contractor for Amazon Packing Department November - December 2012

Packed items according to system generated customer receipt and insured product was securely packaged so customer would have a good experience shopping with Amazon.

DEPUTY REGISTAR; Lexington County, Voter Registration Office January 2010- September 2012

Responsible for Managing Absentee Voting using on-line system and applying state laws as needed.

Processed and distributed absentee applications, ballots and assisted in training. Kept positive attitude and

professional image with public and assisted in any way to be sure customer service level was kept high.

Prepared reports, training packets and made changes as needed to simplify processes.

INFO RESOURCE COORDINATOR I; SC State Election Commission March 2008-January 2010

Using specialized UNITY software, created, tested and debugged complex elections database definitions. Provided assistance to users on site and by phone by communicating with county personnel setting up equipment and assisted with statewide electronic voting systems. Assisted with the preparation of guidelines and training materials provided to office staff and county personnel.

INFO RESOURCE COORDINATOR I; SC State Employment Security Comm. April 2007- March 2008

Performed duties related to the completion of problem calls (via phone and in person) project planning and remote support. Traveled to locations throughout the state to support new installations, user training and

problem resolution. I have successfully completed many tasks to increase my knowledge, being very hands on and eager to learn. Imaging with Ghost, tcp/ip troubleshooting, Image creation, some server and switch

work, cabling etc.

SALES COORDINATOR; Hertz Equipment Rental, Inc., New Castle DE August 2006-March 2007

Coordinate specific equipment needs with job requirements. Analyze customer needs, and provide specific equipment recommendations. Prepare/produce quotes, rental agreements, and contracts. Negotiate rental rates to secure and solidify business. Follow-up with customers to identify additional equipment needs and ensure 100% customer satisfaction. This position was with Hertz Plant Services at the Valero Refinery in New Castle, DE.

INTERNATIONAL CLAIMS SPECIALIST; APL Logistics - Wilmington, DE April 2004-August 2006

Processed marine and air shipment claims valued between $5,000 - $40,000. Researched and resolved claims issues. Collected documentation, filed carrier claims, and handled rebuttal letters. Prepared weekly/monthly financial, claim status, and comparisons reports. Created and presented seminars on International shipping claims processing. Presented training to 200+ Shipping Department employees.

* Researched/created/facilitated training seminars that targeted performance improvement areas.

*Improved claim recovery to 65%, a 20% increase over predecessor.

*Reorganized claim filing system/database capturing time and cost savings with simultaneous improvements in efficiency and accuracy.

RECRUITER/TRAINER/RETENTION; American Eagle Express - Aston, PA November 2002-April 2004

Recruited for a company with 6 locations and 350 drivers throughout MD, NJ, and PA. Planned and managed the monthly recruiting and training budget. Performed and managed recruiting functions encompassing application review, background checks, drug testing, database maintenance, and advertising. Traveled to branch locations conducting weekly recruiting and orientation programs. Investigated, addressed, and resolved employee questions/issues and focused on retention.

*Developed and delivered new training orientation program for independent contractors.

*Implemented advertising campaigns that attracted new contractors. Sales involved in this.

*Planned and coordinated employee recruiting, retention and equipment strategies for new locations.

DATA PROCESSING; Delaware County Court House - Media, PA January 2001- November 2002

Provided technical support for on-site and satellite locations visa phone, email, and in person. Performed computer upgrades, repair, and troubleshooting. Planned and implemented departmental upgrades to meet productivity schedules.

*Launched a computer re-use project encompassing equipment upgrades and utilization of resources.

*This position allowed me to work full-time while completing my degree.

OPERATIONS/MGT/INSIDE SALES; Builder`s Transport, Inc. - Camden, SC May 1985-December 2000

In this position I rapidly progressed from clerical and customer service positions to Dispatch, Operations Manager, and Night Shift Supervisor. Managed customer related issues throughout the U.S. Canada, and Mexico. Assisted in after-hours breakdowns, driver related issues and customer service. Managed fleet operations encompassing drivers and responsible for the planning, scheduling, daily mentoring, and coaching. Negotiated rates and vehicle specifications with vendors, Created metrics and presentations that yielded performance improvements and cost reductions.



Contact this candidate