Customer Service Administrative Assistant

Bookkeeper/Adminstrative Assistant (Within ** Miles of Enosburgs Falls, VT)

John Perkins

*** **** ******, ********** ******, VT 05471 Home: 802-***-**** - abqr4v@r.postjobfree.com

Profile and Objective

Accomplished Executive with demonstrated ability to deliver mission critical results and owner of successful award winning Vermont country inn. Retired and seeking part time work as administrative assistant or bookkeeper.

Skill Highlights

● Management ● Word

● Budget Development ● Power Point

● Presentations ● Excel

● Accounting

● Analysis

Core Accomplishments

Fiscal Management

● Chief Financial Officer, American Express Bank, Holland

● Managed all financial activities for in country operations of American Express Bank

Operations Management

● Chief Operating Officer, American Express Bank, Austria

● Managed all in operations for in country operations American Express Bank

● Handled all functions relating to accounting, operating systems, facilities and customer service

Systems Development

● Senior VP, Systems Implementations, American Express Bank

● Managed systems staff and headed development and implementation of worldwide customer service system

Contract Negotiations

● Assumed lead role in 30 MM contract negotiations for financial services for US Department of Defense overseas deployments

Staff Development

● Successfully managed development of international team of financial and systems analysts

Project Management

● Managed implementation of Six Sigma worldwide processing improvement

● Reduced overall operating costs for financial services operations by 7MM

Professional Experience

Owner Phineas Swann Country Inn -- Montgomery Center, Vermont

January 2006 to February 2013

Successfully built profitable award winning country inn in northern Vermont

Manager to Senior Vice President - American Express Bank

July 1972 -- September 2005

Over the course of a 33 year career with American Express Bank assumed roles as Chief Operating, Chief Financial Officer and Chief Systems Implementations Officer in multiple countries for worldwide systems implementations and operations management and improvements

Education

University of Utah 1982

Frankfurt Germany - Annex, Hessen, Germany

Business

MBA

Completed MBA program through University of Utah Annex in Frankfurt Germany

University of Pennsylvania 1971

Philadelphia, PA

English

Bachelor of Arts

Graduated Phi Beta Kappa and Summa cum Laude

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