Human Resources Customer Service

James Haslam

Email: abqr44@r.postjobfree.com

Address: **** ***** ****

City: Summerfield

State: NC

Zip: 27358

Country: USA

Phone: 336-***-****

Skill Level: Management

Salary Range: $100,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

JIM HASLAM

7513 Adler Rd 336-***-**** (H)

Summerfield, NC 27358 336-***-**** (C)

abqr44@r.postjobfree.com

HUMAN RESOURCE AND OPERATIONS MANAGEMENT

Accomplished leader with strong interpersonal and collaborative skills who builds partnerships including a superior record of achievement in both field and corporate environments. Skills and competencies are focused on organizational development and coaching including AVA analytics. Known as a highly effective leader in sourcing, hiring, developing, leading and mentoring staffs of competent associates that advance in the organization. Consistently assumed greater responsibility, exceeded goals on time and under budget. Regarded as a topgrader, agent of change and hands on leader who operates strategically with a tactical focus.

PROFESSIONAL ACCOMPLISHMENTS

Staples

The Industry leading Office Supply Superstore where we make it EASY

Senior Human Resources Manager January 2005 to Present

Responsible for leadership and implementation of Human Resource Initiatives including recruiting and staffing, training and development, associate relations, performance management, diversity initiatives, safety including worker compensation, new store support, compensation, benefits and legal compliance for 108 stores in the Carolinas, Georgia and North Florida.

. Initiated Management Ranking Process directed at top grading the organization.

. Succession Planning Talent Management initiatives have resulted in 75% internal growth rate

. Improved Diversity by 30% to exceed company standards and Divisional Goals

. Reduced Turnover Rate by 25% through retention utilizing Associate Engagement Process.

. Successfully staffed and opened 33 new stores to date with quality managers and associates

. Ensure lines of communication and partnership with 108 stores, 9 District Teams, Regional Vice President and Division Staff as a mentor, strategic thinker and leader.

Christmas Tree Shops

Unique New England and New York State Off Price Retailer. Known as a leading innovator of branded, domestic and imported product initiatives prior to Bed Bath and Beyond acquisition.

Vice President, Director Human Resources and Executive Board Member 2000 -2004

Reporting to the CEO and owner of this family owned and operated business established Company HR direction; lead a team of ten field managers. Total P&L responsibility for benefits, compensation, payroll, staffing, organizational development, training and associate relations. Insured the successful development and acquisition of the Company.

. Designed, initiated Management Development Plan for Corporate Office, Stores and Distribution departments.

. Initiated and insured implementation of HRIS system, reduced costs, reconfigured department and improved service to 3,800 associates.

. Restructured Medical, 401K, Life, Pension, and Profit Sharing plans for better service and reduced cost.

. Insured staffing of capable associates in Corporate Office, Stores and Distribution that improved customer service, reduced cost with advancement competencies.

. Sponsored Six Sigma initiatives for Distribution and Store Development projects.

. Achieved Worker Compensation reductions in excess of $700,000 even with population growth of 23% each year.

. Insured smooth transition from private company to publicly held division of Bed Bath and Beyond Inc.

Page 2

Lee Hecht Harrison Company

Leading, global Career Transition and Human Resources Consulting Company

Vice President 1998 - 2000

Provided HR consulting to an array of individual and multi industry client companies on organizational development, restructuring, and career planning as well as performance management.

. Revised the consultant role, generated revenue through business development with target companies.

. Developed career management strategies for individual clients and companies.

. Executive coaching responsibilities for senior executive clients, 360 feedback and other instruments.

Bradlees Stores, Inc.

Northeast, Regional Discount Department Store Chain that operated as many as 172 stores in eleven states.

Director, Human Resources - Stores, Corporate Offices and Distribution Centers 1995 - 1998

Responsible for direction of Store and Corporate HR activities in multiple locations including compensation and benefits, as well as employment, performance management, labor and employee relations, contract negotiations, staffing and development with budget and P&L accountability. Improved responsiveness to needs while providing organizational leadership.

. Restructured HR Managers responsibility from recruiting specialists to Human Resource Generalists.

. Reduced expenses by $539,000 on a $2.5 million budget.

. Reduced contractor rates by 50% and 23 staff positions, in a difficult IT department.

. Chaired Taft Hartley Benefit Funds, restructured plans reduced cost and eliminated deficits, creating a surplus.

. Restructured various corporate departments to meet organizational and business needs.

Director, Human Resources - Western New England & New York Region 1991 - 1995

Responsible for the strategic and tactical implementation of Generalist HR duties reporting to Corporate Senior Vice President, working regionally with an Operations Vice President in New York, Connecticut and Massachusetts.

. Developed and implemented District HR Manager position.

. During Chapter 11 expanded responsibilities included the successful downsizing of the company without incident.

. Led negotiations with multiple unions without work stoppage and achieved economically viable contracts.

. Designed, developed and delivered Company standard Harassment Training programs.

. Built teams of successful managers at all levels filled 92% of openings while strategically adding outside hires for future growth.

EDUCATION

SPHR Certification

Bachelor of Science,

Western New England College

Bachelor of Arts,

American International College

Activity Vector Analysis, certified Analyst

Certified Situational Leadership Trainer

Contact this candidate