Jimmy Doan

Email: abqr1w@r.postjobfree.com

Address: **** **** **

City: Kenosha

State: WI

Zip: 53144

Country: USA

Phone: 262-***-****

Skill Level: Management

Salary Range: $30,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Objective Position in management in which my problem solving, customer service and management skills and experience can help the organization to achieve its goals as well as maximizing profitability.

Management and supervision

- Performed employee evaluations to select highly productive employees at beauty salon and spa to improve work quality and efficiency

- Arranged meetings with employees to address customer complaints and provided instructions to improve customer satisfaction

- Directed high volume of customers in busy salon to utilize full capacity which resulted in high profit with consistent quality of services.

- Trained new receptionists and technicians on operating and maintaining the facility.

- Helped manage Utopia Nails Salon and Spa to become the best salon in Kenosha County 2011 and 2012 (based on Kenosha News' reader votes)

Problem Solving Skills

- Advised and aided General Manager at Mini Pharmacy Inc. to use high-tech scanning device to speed up data entering process which in turn helped reducing waiting time for customers

- Created a low cost ventilation system in the Nails Salon and Spa to eliminate chemical smell which resulted in a better working environment for employees

- Solved technical difficulties at Bleuchip International Inc. as an MIS processor

- Resolved conflicts between employees and dealt with unhappy customers

Creative Skills

- Designed Utopia Nails Salon and Spa for the expansion project which has attracted many new customers

- Utilized computer skills to designed and create gift certificates, coupons, banners and labels for both Utopia Nails Salon and Spa and Mini Pharmacy to avoid outsourcing cost

Education

- Bachelor's Degree In Business Management concentration in General Business Management and Human Resource Management (Business Honor/Cum Laude

- Provost's list for two consecutive semesters (Minimum GPA of 3.8)- Automatic qualified for Dean's list (Minimum GPA of 3.5)

Employment

- Store manager for Utopia Nails Salon and Spa (2009-current)- Kenosha

- MIS processor for Bleuchip International Inc. (2008-2009)- Chicago

- Pharmacy Technician at Mini Pharmacy (2005-2007)- Chicago

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