Medical Billing Maintenance

Customer Support Services (Portland, OR)

Robert E. Wasilkowski

** ** ***** *****

Portland, Oregon 97233

503-***-**** or

C: 510-***-****

abqr01@r.postjobfree.com

SUMMARY

Customer Support Service professional offering over 20 years of diversified experience. Launched a greeting card collection. In addition, sold work in photography in NJ and CA by networking and customer satisfaction. Reorganized an out patient educational treatment service which ultimately led to serving more clients fore which I was promoted to associate Director.

Referrals were made by customers who were greatly satisfied. Currently, co-owned a business in Fine Art and photography business and did commissioned work such as; family reunions, weddings, portraits and Nature. Also, started (Co-owned and operated) a home cleaning and lawn maintenance and due to customer satisfaction this led to multiple referrals. Excellent communication skills, desire, honesty, and enthusiasm. Excellent with details, very organized and maintain a clean work area. Strong work ethics, led to a promotion to Lead Compliance Counselor and assisted in training and performed internal audits. The cooperation by staff led to the clinic passing multiple external auditors.

EXPERIENCE

Developed a greeting card line featuring my own photography, that sold in shops of retailers

Co-own a fine art and photography business, now working on commission for my services

Co-owned a lawn maintenance and home cleaning business in Oakland, California

Bar tended for a catering business in Martinez, CA specializing in major venues

Maintained a well organized and clean work space for optimum functionality

Coordinated medical billing and inspected counselor's clinical data for accuracy in billing

Re-Organized archival filing systems for both residential and outpatient clinical services

Trained new employees and interns regarding company policies and procedures

Exercised accountability for those who make continuous errors or mishaps

Excelled with my own clients by helping them make healthy choices to improve life style

Successfully passed seven external audits as Compliance Lead Counselor aided by staff

Worked with customers' blueprints and specifications then wrote specs for production crew

Worked in pharmaceutical research and development preparing products for clinical trials

Successfully completed multiple studies and experiments in Toxicology as Team Leader

Familiar with working in different computer programs MS, Outlook, graphic art software

WORK HISTORY

Self-Employed, Portland, OR -- Co-Own a Fine Art and Photography business: 2009-Present

Bay Area Addiction Research And Treatment, San Francisco, CA -- Compliance Lead counselor: 1999-2009

ATUSERV, Oakland, CA --Co-owned Business- Lawn Maintenance / House Cleaning:1998- 2001

Haute Stuff, Martinez, CA -- Bartender / Caterer: 1998-2000

EDUCATION

LANEY COLLEGE, Oakland, CA -- Graphic Art Design 1998-2000

BREINING INSTITUTE, Orangevale, CA -- Registered Addiction Specialist 2006- 2008

NEW ENGLAND FRAMING and BUSINESS INSTITUTE, Richmond, VA 1998

RUTGERS UNIVERSITY, New Brunswick, NJ -- Social Studies in Addiction Education 1991-1995

CERTIFICATIONS

Certified Alcohol and Drug Counselor- 1995, Certified Social Worker- 1996, Certified in Matting and Framing Business-1998,

Registered Addictive Behaviors Specialist-2008

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