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Customer Service Administrative Assistant

Location:
Seattle, WA
Posted:
February 05, 2013

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Resume:

Restaurant - Opportunity (Seattle)

Dear Hiring Manager,

I am not the best and am not the worst. I have had SOME experience as a cocktail waitress, server, hostess... more... I am trainable to do anything and enthusiastic about overworking. I am mellow and easy to work around but have worked in demanding environments.

I'm seeking a restaurant job and have to resume studying certification materials for IT so that I can LIVE :). I'm getting old.

I'm only looking for PT.

Plz call I'd like to work!

Robin

RESUME / Restaurant and Hospitality

Robin Foster

4003 Airport Road S.

Seattle, WA 98108

619-***-****

abqqu4@r.postjobfree.com

Professional Goal Statement: Providing great service in a hospitality field part or full time. Please CONTACT!

Restaurant Industry Skill Set:

Cocktailing

Novelty Shot Waitressing

Serving / Bussing (20+ tables)

Hostess / Reservations /

Door / Ticket Person

Novelty Item Advertising / Marketing

Some Food Preparation / Deli

Barista experience (Peet's, The Living Room in San Diego and other)

Software Used: Aloha POS, Eagle Browser POS (inventory control, AP / AR maintenance, database maintenance), Visio (Floor Planning), Manual Order taking, Reservations Software and manual reservations made in books.

Environments Where Work Was Performed: Deli's, an organic cafe, American moderate dining and mid-sized club environment, a neighborhood "Old Man Bar", an Irish Restaurant and bar, and an Italian Restaurant.

Work Dates and Employers:

2010 -- O'Reilly's Irish Restaurant and Bar -- San Francisco, CA (Daytime Waitress and late night Cocktail Server) Served Irish plates of food to diners. Used manual order-taking system. Served cocktails during bar hours when restaurant was closed. Restaurant seated approximately 20 tables. Typically worked alone as a cocktail server and worked with one other person for part of the shift.

2009 -- Caf Ina -- Albany, CA / Provided counter support, cash drawer operation, some serving, barista work and assistance with dishes, etc.

2007- Apertivo Tapas -- San Diego, CA (Hostess) Operated door of Italian "rustic" restaurant. Took reservations. Greeted and sat guests. Bussed and cleaned tables.

2005 -- The 5th Quarter / Whiskey Girl -- San Diego, CA (Hostess and Novelty Shot Cocktail Server) Hostessed front door. Took reservations. Sat diners and greeted all patrons. Sold tickets during club hours. Cocktailed novelty shots during entertainment (club) hours.

2004 -- Noe's Tavern -- San Francisco, CA (Cocktail Server) Served drinks to patrons in "old man" bar in a neighborhood of San Francisco. Worked with one bartender.

Robin Foster

abqqu4@r.postjobfree.com

619-***-****

Work Objective: Admin support.

HRN Services -- Staffing Coordinator

November 2012 -- January 2013

Staff Nurses / Coordinate Scheduling

Calendaring

Customer Service / email & telephone

Spreadsheet creation and reporting

Software used: WFX, Order Entry, Shiftwise, Gateway, MS Office Suite

America Technologies Network Corp - Administrative Assistant

December 2011 -- February 2012

Collection on accounts

Calendaring

Customer Service / email & telephone

Spreadsheet creation and reporting

Monitor and maintain RFI / RFQ process for government and international tech sales for executive

Software used: Sage, Riata, GSA, WAWF, MS Office, MS Outlook, Google Docs

Monsoon Consulting -- SEO / SEM Administrative Assistant

May 2011 -- November 2011

SEO for site (keyword, meta information)

Blog writing / Social Media

Taxonomy revision

Excel database maintenance -- curated products

Advertising in Pennysaver

Meeting attendance

Software used: Magento, Wordpress, MS Office, MS Publisher, Facebook, Twitter, PingFM, Google Analytics, Google Docs

Gymboree Corporation / Milestone Technologies -- Project Help Desk -- Network Conversion

January 2008 -- August 2008

Help desk support

Email /phone customer service

Spreadsheet maintenance

Supported project manager with all requests

Software used: Remedy, Unix SSH, remote access software, MS Office Suite, MS Outlook

US Department of Navy -- Administrative Assistant II / Help Desk

November 2006 -- September 2007

Administrative support to six others, departmentally

IT technician backup

IT provisions monitoring

HR project assistance

Telephone and email support for Oracle HR accounts

Emergency preparedness

Visio floor plan updating

Software used: MS Office Suite, MS Outlook, Oracle HR, Impromptu and Visio

San Diego Hardware Company -- Customer Service and Sales

January 2005 -- September 2006

Customer support / Technical Hardware

Vendor research and communication

Project maintenance

Phone communication

Sales

Contractor referrals

Receptionist / Cashier relief

Software used: Eagle Browser POS, company website

Macy's -- Sales, Specialist, Merchandiser

1999 -- 2001 / Fashion Valley -- San Diego, CA: Sales associate promoted to Specialist for Esprit; Specialist for Esprit promoted to Specialist for Impulse

2001 - 2002 / Flagship Store -- San Francisco, CA: Specialist for BCBG and Max Studio

2004 -- 2005 / Fashion Valley- San Diego, CA: Specialist for Impulse; Merchandiser

Sales

Merchandising

Clientele record keeping

Stock maintenance

Vendor paperwork

Achievement: Upped sales and won award at Fashion Mart in Los Angeles. Promoted to store keyholder / merchandising role for MaxStudio boutique

MaxStudio.com -- Keyholder

2002

Merchandised store per guidelines

Reordered products

Assisted customers

Held Keys / Directed Staff

Used register / closed register

Cleaned store

Short Term and Temporary Support Roles:

August 2012 / November 2012 -- Biz2Go.com -- Software Marketing

December -- 2011 & April / May 2012 -- UC Hastings -- Tech Support

March -- April 2012 -- PG & E (Windows 7 Deployment Tech)

September 2011 -- Somastream (CSR for auto software)

April 2011 -- Revel Systems (Administrator -- Salesforce CRM data)

January 2010 / February 2010 -- Salesforce (IT provisions)

June 2010 / August 2010 -- Xtime Software (CSR -- automotive software)

May 2009 / June 2009 -- Column A (Temporary administrative support)

February 2009 -- Teamnet (Macintosh desktop consulting)

December 2008 -- Body for the Ages (Secretary)

2007 - One Source Realty / GMAC (Weekend Receptioinist)

Internship Opportunities:

Summer 2009 / iMajestic -- (SEO / SEM)

Fall 2009 / Coernstone Institute of Technology (SEO / SEM)

Spring 2009 / Kiva -- Help desk

Education:

San Diego City College: 1998 -- 2000 (incomplete AA)

Peralta Colleges: 2009 -- CIS Coursework



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