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Customer Service Manager

Location:
Pooler, GA
Posted:
February 05, 2013

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Resume:

Angela Scott/ Receptionist/Customer Service (Savannah/Pooler Ga)

Angela D. Scott

Age: 29

*** ********** **.

Pooler, Georgia 31322

Phone:912-***-**** E-Mail: abqqt2@r.postjobfree.com

Objective: To pursue a position in a company in which I can learn and grow.

Education: 2001 Windsor Forest High

High School Diploma

Savannah, GA.

Skills:

- Excellent telephone communication skills

- Thorough knowledge of Microsoft Word and Excel

- Proficient in filing

- Excellent organizational skills

- I can multitask and complete assignments in a timely manner

- I am very dependable and hard working at all times

- I respect all people, patients, employers and co workers

- I can work as a team player or work just as well by myself

- I am reliable, always on time and ready to work everyday

Work Experience:

2008-2012/ Speedy You Pull It Auto Parts

Albany, GA.

Assistant Manager/Receptionist/Pay roll clerk/ All office duties

- Made sure all employees had there tasks for the day

- Most importantly, assisted customers with any and all needs

- Responsible for answering all phone calls

- My main goal was to get customers to our shop and I did just that

- Responsible for pay roll for nine employees every week

- Responsible for computer entry of new parts and cars that came into the shop

- Collected all payments for parts including cars we sold

- Customer service was something I always gave to the customers. Even if they were rude.

- Closed out register at the end of each day and made the bank deposit every night

- Other responsibilities were also included when something required my attention would arise.

2005-2008/Positive Image Prosthetics and Orthotics

Savannah, GA.

Receptionist/Clerical/Medical Records Clerk

-Made sure patients were always happy and comfortable

-Prepared and typed documents upon request

-Responsible for scheduling patients appointments

-Verified patients insurance plans

-Made sure insurance plans were current and active

-Responsible for computer entry on all patients information

-Collected all co payments including consult visits

-Answered all office calls and made sure patients needs were met

-Kept office and exam rooms neat and clean

-Other responsibilities were also included upon request

2002-2005/ Lo Cost Pharmacy

Savannah, GA.

Customer Service/ Clerical/ Cashier

- Most importantly customers came first no matter what

- Assisted customers with all pharmacy needs

- Answered pharmacy related phone calls

- Called Doctor's for approval on prescription refills

- filed prescriptions and medicine everyday

- Ordered all pharmacy supplies as well as prescription medication

- Head Cashier and closing the register every night

- Responsible for accounts payable and payments received

- Other responsibilities were included upon request

References: Chris Jackson: Family friend of 9 years 912-***-****

Melissa Pugh: Good Friend 912-***-****

Anita Sexton: Close like family to me 229-***-****



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