Customer Service Human Resources
Resume:
Kimberly Scott
Email: *********@********.***
Address: **** *** ********
City: North Pole
State: AK
Zip: 99705
Country: USA
Phone: 907-***-****
Skill Level: Director
Salary Range: $30,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Kimberly K. Scott
2425 San Augustin
North Pole, AK 99705
Email: ******@***.***
Management professional
Dynamic, qualified, and highly ethical Management Professional with extensive experience providing human resources, customer service, and staff supervision in a variety of business settings. Detail-oriented with excellent multitasking, organizational, and written and verbal communications skills; ability to build rapport with clients and colleagues to promote efficiency. Skilled in fast-paced office environments, resolving problems, processing information, coordinating schedules, and maintaining confidentiality.
AREAS OF EXPERTISE
Administration
Customer Service
Compliance
File Maintenance
Office Management
Multitasking
Organizational Management
Correspondence
Scheduling
PROFESSIONAL EXPERIENCE
CEO: Alaska Monitoring and Drug Testing, LLC, Fairbanks, AK December 2007 to Present
Plan, direct, and coordinate human resources activities and staff to ensure efficient operations.
Maintain communication with clients to ensure compliance with EMS regulations and court orders; report non-compliance to court officials.
Initiate and maintain communications with state authorities to direct program effectiveness.
Type and proofread correspondence, contracts, and compliance reports and maintain account records.
Order and maintain supplies, coordinate accounts receivable, and develop and maintain filing system.
Maintain confidential records and confidential correspondence discretely.
Process incoming/outgoing mail and email correspondence; maintain high customer service standards.
Office Manager: Nemesis Engineering, LLC, Fairbanks, AK December 2006 to March 2008
Handled bid proposals, contract negotiation, client scheduling, and invoicing.
Maintained accounts receivable and payable as well as payroll and crew scheduling.
Office Manager: Alaska Monitoring Services, LLC, Fairbanks, AK June 2007 to December 2007
Maintained communications with clients to ensure compliance with EMS regulations and court orders.
Typed and proofread correspondence, contracts, and compliance reports and maintained account records.
Ordered and maintained supplies, coordinated accounts receivable, and maintained filing system.
Maintain confidential records and confidential correspondence discretely.
Processed incoming/outgoing mail and email correspondence.
Merchandise Customer Assistant: Sears Holdings, Fairbanks, AK January 2007 to June 2007
Provided quality customer service to generate sales and future business relationship with customers.
Assisted customers with the selection of products that best suited their unique needs.
Stocked inventory and maintained floor inventory from overstock.
Set product displays and department plan-o-gram to provide an appealing atmosphere for customers.
Additional Experience:
Production Associate: Heinz Frozen Foods, Chubbuck, ID August 2005 to October 2006
Packaging Operator: Conagra Foods, American Falls, ID October 2004 to August 2005
Forklift Operator: Gem State Distributors, Pocatello, ID June 2003 to October 2004
Education and Development
High School Diploma: Pocatello High School, Pocatello, ID
Licensed/ Bonded Specialty Contractor, State of Alaska Licensing Board, 2007
Certified Forklift Operator, Heinz Frozen Foods, 2006
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