Customer Service Medical
Resume:
Courtney Horman
Email: abqqnz@r.postjobfree.com
Address: *** ******* **** **
City: Gaithersburg
State: MD
Zip: 20878
Country: USA
Phone: 301-***-****
Skill Level: Experienced
Salary Range: $43,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
COURTNEY HORMAN
891 Clopper Road, B1
Gaithersburg, MD 20878
Feb 28th, 2012
Dr. Office/Receptionist
Frederick, MD
Dear Sir or Madam:
Enclosed, please find my resume for your consideration. As a lifelong Montgomery County resident, I have spent the last five years in the medical billing and collections field and I am looking for a position where I can grow and challenge myself.
The Receptionist position seen on Craigs List caught my attention as a perfect fit job for myself and the experience I have to offer. It would be an honor to have an opportunity to speak with you about how I might contribute to your organizations mission. I look forward to hearing from you.
Sincerely,
Courtney Horman
COURTNEY HORMAN
891 Clopper Road, B1
Gaithersburg, MD 20878
MOST RELEVANT EXPERIENCE
Collect RX, Rockville, MD 2/2010 - Present
Intake Coordinator and A/R Representative
Entering Data for All Appeals and Negotiations (Opening and Closing claims)
Tracking and requesting EOB's from Major Insurers: (UHC, Cigna, Aetna, Humana)
Answering all calls and properly routing them on 15 line switchboard
Screening calls to CEO, President and VP of Operations
Attending monthly Operations meetings
Assisting off-site negotiators with file maintenance, tracking and correspondence
Maintaining and tracking all client payments daily, reporting to VP of Operations
Attending weekly meeting with President to report progress
Drafting late payment letters using Adobe Professional
Combining files and emailing appropriate contacts of the status of their accounts
Preparing monthly A/R report for CEO
Trained new employee in A/R duties.
HHC Group, Gaithersburg, MD 10/2007 7/2009
Medical Claims Negotiator, Case Management Department
Reviewed medical claims
Negotiated settlements
OTHER WORK EXPERIENCE
From 1999 to 2007 I was a cashier, receptionist, and bank teller at Hersons Honda, Walmart, Greater Atlantic Bank, and Collins Funeral home. In those capacities I was responsible for varied functions including clerical support, customer service, multi-line phone reception, cash flow monitoring and reporting, sales and promotion of proprietary products
EDUCATION AND OUTSIDE ACTIVITIES
AAPC - Completed course work for Certified Coder- Hospital (Outpatient) 87%- 4/2012
Currently taking : Anatomy Physiology Medical Terminology
I plan to sit for the Certification Exam in May 2013 in hopes to obtain the CPC-H certification.
Richard Montgomery High School, Rockville, MD 1984-1988
Served as Treasurer of Brown Station Elementary -Gaithersburg, MD 8/2011-5/2012
REFERENCES FURNISHED UPON REQUEST
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