John Marshall

Email: abqqiz@r.postjobfree.com

Address: **** *********** **.

City: Duluth

State: GA

Zip: 30097

Country: USA

Phone: 770-***-****

Skill Level: Management

Salary Range: $80,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

John C. Marshall

2474 Kingsbrooke Court

Duluth, Georgia 30097

770-***-****

Email: abqqiz@r.postjobfree.com

PROFESSIONAL

Signature Consulting Solutions a/k/a Fleming & Hall, Ltd. (January 2010-January 2013)-

Senior Claims Analyst

Handling General Liability, including litigated claims for Surplus Lines carrier/client that involves a mix of all kinds of high risk business in liberal venues including: artisan contractors, construction defect (including CA), Section VIII housing, daycare centers, and coverage litigation. I handle higher exposure cases and the more complex cases for the unit/program. With about 50% of caseload of 200 cases is construction defect and 80-90% of caseload are litigated cases. I also handled first party property commercial claims inside underwritten on standard ISO policy forms, which consisted of approximately 25% of caseload. Most recently began handling BI claims for trucking on Business Auto Policies with reserves > $25,000 and up to $1,000,000.

Renre Insurance North America, Inc. f/n/a Glencoe Group Claims Management, Inc. (f/n/a Claims Management Services, Inc. Atlanta, GA) (August 2002-September 2009)

Sr. Claims Specialist, Runoff Manager, Program Mgr., Litigation Manager, Special Projects Mgr., Consultant

Managed personal caseload of high profile cases; supervised litigation unit and managed program business (both ongoing and runoff), including: nursing homes and ALF facilities (including property, crime, boiler (stand alone & HSB fronted), Mental Health Facilities, Daycare Centers, Commercial Auto, Garage, used car dealers, towing, trucking, homeowners/condo-owners, OLT, GL, products liability, personal injury, construction defect (West Coast states), agents` E&O, professional liability (Medical Malpractice), class action lawsuits, coverage, direct action and bad faith. Reporting to AVP and President, I additionally handled and managed special projects, as listed under the accomplishments section.

Atlanta Casualty Insurance Company, Atlanta, GA

(1996-2002)

Litigation Representative/Claims Representative

Investigated, managed and settled litigation cases on a national basis (management relied heavily on my expertise to effectively settle the more complex cases, heavy exposure, coverage issues and Bad Faith litigation within the litigation department). Also handled Property and GL claims in runoff for Principal Insurance Group after Atlanta Casualty purchased their casualty book of business.

CNA Insurance Group, Atlanta, GA

(1995-1996)

Claims Representative

Handled commercial liability and auto claims in southeastern United States with emphasis in specialty trade contractors and construction defect cases.

*Additional 15 years of casualty experience. Specifics will be provided upon request.

EDUCATION

East Carolina University, Greenville, NC Bachelor of Science Degree-Business Education

PROFESSIONAL

Training: AIC, ARM Courses. PLRB and NICTA curriculum courses. IA licensed in approximately 30 states.

KEY EXPERIENCE AND ACCOMPLISHMENTS

Management

*Developed Corporate Training Outline as well as trained new claims hires on Company SOP`s, IT applications, research resources and procedures within a claims handling environment to maximize new hires` potential.

*Audited claims files to insure quality standards for both adjusters and supervisors across all programs and reported to management to identify areas of improvement while providing managers tools for evaluating job performance.

*Developed and managed tracking system (managerial tool) for time-sensitive matters (i.e. time demands, coverage letters, Offers of Judgment/Settlement and new litigation which protected the Company against severe adverse development of claims.

Litigation

*Reduced litigation expenses costs by early resolution through aggressive negotiation skills at settlement conferences and mediations. Personally handled high profile cases, i.e. class actions and potential punitive damage cases.

*Developed resource library of Reservation of Rights and Coverage Denial Letters to be used as boilerplates which effectively streamlined coverage handling procedures, particularly for lesser experienced personnel.

*Implemented and evaluated panel counsel/vendor list which streamlined outside counsel assignments and evaluated counsel performance in conjunction with Company`s guidelines and billing procedures to maximize litigation expense efforts.

*Coordinated Pre-trial evaluations with upper management and litigation representatives to identify strengths and weaknesses of cases set for trial to assess -settle v. try- thresholds.

Technical & Analytical

*Collaborated as a Business Analyst with IT to map data requests and develop ad hoc managerial reports pursuant to needs which allowed management to refine reserves, identify specific loss sources, insure Regulatory compliance (Medicare Secondary Payer) statutes, and critically manage personnel in task driven assignments.

*Developed adjuster desk reference manual on various claims topics/cases for all 50 states and compiled list of industry and regulatory websites which provided claims personnel tools to identify applicable regulatory standards which reduced legal expense to assess liability exposures.

*Researched complex legal issues for staff using Westlaw on an individual case basis and which provided analytical support to claims staff to efficiently manage claim analyses.

Sales and Marketing

*Collaboratively developed and implemented cost reduction techniques for clients in loss sensitive plans.

*Ability to analyze loss data and knowledgeable in loss-trending, forecasting and other actuarial techniques.

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