Customer Service Management

Maggie Barber

Email: **********@********.***

Address: * ****** *** ***

City: Los Lunas

State: NM

Zip: 87031

Country: USA

Phone: 505-***-****

Skill Level: Experienced

Salary Range: $35,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Maggie Barber

4 Salida Del Sol, Los Lunas, NM 87031 * **********@********.*** * Tel: 505-***-****

Personal Statement

I have experience in the field of logistics. I love to learn new things and am always up for a challenge I am seeking a position where I can develop professionally while giving my all to an employer.

Work Experience

Supply Technician (Sep-2011 - March 2012)

Chenega Corporation/LMCA, 1010 Randolph Blvd., Kirtland AFB, NM., 87120

Conducted inventories for Air Force Research Laboratories equipment accounts.

Kept track of all equipment used by the Air Force Research Laboratories.

Maintained listings associated with equipment accounts.

Provided customer service to equipment account holders.

Scanner (Mar-2011 - Jul-2011)

Compa Industries, Kirtland AFB, NM

Operated electronic scanning equipment.

Supply Craftsman (Oct-2006 - Apr-2011)

United States Air Force Reserves, Staff Sargent, Minneapolis Air Reserve Station, MN

Conducted research for information pertains to complex supply transactions.

Effectively retrieved data and responded to inquiries in a timely manner.

Accurately compared databases to ensure accuracy doing research for requested requisitions.

Received and processed all requisitions for unit mobility supplies and equipment.

Managed inventory of all assets to prepare for annual inspection. Processed incoming personnel for mobility bag items and uniforms.

Ability to receive and review supply documents.

Attended the Leadership Development Course.

Food Service Worker (Jan-2008 - Aug-2009)

Non-Appropriated Funds/Aiery Dining Facility, Grand Forks AFB, ND

Prepared meals for patrons.

Delivery Driver (Jul-2007 - Dec-2007)

Domino`s Pizza, Redding, CA

Responsible for answering and inputting telephone orders from valued customers and delivering orders.

Line Cook (Jan-2007 - Jul-2007)

TJ's BBQ and Catering, Redding, CA

In-depth knowledge of food service operation.

Inspected food preparation ensuring safe and sanitary food handling practices.

Season and cook food according to recipe. Portion, arrange, and garnish food to serve to patrons.

Cook (Sep-2006 - Dec-2006)

Lakewood Christian Homecare, Redding, CA

Prepared meals for 21 residents.

Maintained storage of food and equipment needed for preparation of meals.

Deli Worker (Feb-2006 - Sep-2006)

San Francisco Deli, Redding, CA

Greeted customers and responded to their questions and requests.

Prepared meats, cheeses, and vegetables for preparation of menu items.

Sales Support (Aug-2005 - Dec-2005)

JC Penney`s, Redding, CA

Maintained stock levels.

Provided excellent customer service.

Provided carry-out services by request of customer.

Maintained a clean and organized store.

Supply Journeyman (Aug-1999 - Jul-2005)

United States Air Force, Staff Sargent, Beale AFB, CA

Managed item and monetary accounting, inventory control, financial planning and warehouse functions.

Monitored and operated the Standard Base Supply System (SBSS) and associated logistics system interfaces.

Managed material management activities involved in requirements determination, inventory control, and receipt, storage, and issue of supplies and equipment.

Performed operation involved in storage inspection, identification, and receipt of property.

Performed inventories and ensures timely correction of discrepancies.

Inspected and identified property Performed shelf-life inspections of stock.

Coordinated with maintenance activities on repairable component actions.

Obtained material required for equipment modification and periodic component exchange.

Controlled issues of classified, sensitive, pilfer able and controlled items.

Determined stock level needs for non-recurring and specialized items.

Prepared recurring and special reports.

Maintained cooperative working relationships with team members and related functions.

Ability to resolve complex supply problems that differ from the normal supply procedures.

Education

Bachelor of Business Management

University of Phoenix, Albuquerque, NM (Apr-2011 - July 2012)

GPA 3.25

Will start perusing Master`s in Business Administration April 2013

N/A

Lake Region State College, Grand Forks AFB, ND (Aug-2009 - Jun-2010)

Completed 60 Semester Hours

Major: Liberal Arts

GPA: 3.0 out of 4.0

N/A

Shasta College, Redding, CA (Aug-2005 - Dec-2007)

Completed 70 Semester Hours

Major: Hospitality Management, Culinary Arts Emphasis

GPA: 3.0 out of 4.0

N/A

Community College of the Air Force, Gunter AFB, AL (Aug-1999 - May-2009)

Completed 35 Semester Hours

Major: Advanced Standing in Logistics

GPA: 4.0 out of 4.0

Relevant Coursework, Licensures and Certifications:

Supply Management Apprentice, Intro to Supply Management, Stock Control, Equipment Management, Materiel Facilities Operations, Airman Leadership School, Leadership/Management 1, Managerial Communications 1, Military Studies 1, Air Force Specialty Internship, Supply Journeyman, Supply Craftsman.

Skills

Currently possess a DOD Secret Clearance. Proficient in Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Access, Adobe Acrobat Reader Professional, and Workflows 3.1.

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