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Sales Manager

Location:
St Charles, IL
Posted:
February 25, 2013

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Resume:

Bradley Johnson

Email: **********@********.***

Address: * * *** ********* *****

City: Saint Charles

State: IL

Zip: 60174

Country: USA

Phone: 708-***-****

Skill Level: Management

Salary Range: $45,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Bradley C. Johnson

7 N 047 Riverside Drive Saint Charles, IL 60174 708-***-**** **********@********.***

Management

Results-centered leader, relationship developer, manager and HR professional with distinguished business experience including both start-up and corporate success. Skilled in quickly assimilating new industries, sales goals, business benchmarks, data metrics and surpassing expectations. Seasoned in recruiting top talent, providing the right tools/opportunities, and creating a culture of performance. Expertise in staff training, research, operations development and creating long-term clients.

Sales Management Recruitment Training Coaching Advanced Sales Skills Operations Development

Business Start-Up Budgeting Cost Cutting B2B/B2C Accounts High Impact Presentations Appointment Setting Lead Development Business Strategy Corporate Growth Compliance

Territory Development Competition Reduction Pricing Competitive Research Strategic Partnerships

3rd Party Vendor Development HR Functions Financial Duties Administrative Skills P&L

PROFESSIONAL EXPERIENCE

Aaron's - Chicago, IL 6/2011- 2/2013

Sales Coordinator

Moved to hybrid sales position of coordinating sales and delivery teams to increase efficiency and improve results of sales flow, deliveries, and service.

Key Accomplishments

Increased growth rate of store to # 1 out of 49 stores in Great Lakes Region.

Reduced over-budget overtime payroll by 40 hours per week for delivery drivers.

Improved and oversaw compliance of standards regarding accurate pricing, proper rotation of merchandise, and a "no-holes" policy to increase sales and reduce inventory discrepancies.

CAM (Customer Accts Manager)

Applied experience from the hospitality and customer service industries, sales, and business development knowledge to run the collections department of a retail sales and leasing store and serve as assistant general manager of $1.0M+ annual revenue location.

Recruited and filtered potential talent at local job fairs and web-based job postings. Implemented innovative strategies to maximize effectiveness of collection practices at my store location and others struggling within Chicagoland. Coached employees in sales department and delivery drivers on proper collections and review of lease applications. Effectively travelled to customers' homes to re-establish communication, attend to service issues, collect payments, and counsel on payment options. Honed effective work prioritization and time management skills.

Key Accomplishments

Moved to hybrid position of travelling to other corporate locations in Chicagoland to improve their operations and results.

Ran collections department in Melrose Park, IL, ranked among best in Chicagoland.

Achieved #2 ranking of 49 stores in collected revenue throughout Great Lakes Region.

Minimized loss of customers and merchandise due to bankruptcy, customer relocations, and theft.

Troubleshot operations continuously, identifying areas of weakness and proactively resolving challenges and conflicts.

Bradley C. Johnson Page Two **********@********.***

TUWYN (Tell Us What You Need) - Aurora, IL 2000-Present

Owner/Manager

Leveraged previous professional experience to launch this start up niche handyman company specializing in a wide range of services for B2B and B2C clients. Maintained up to 6 Direct Reports. Authored the business plan to detail short/long term strategies, goals and path to viability. Budgeted resources to account for unforeseen expenses, the "boom and bust" cycle of real estate as well as daily expenses and P&L. Researched market to negotiate terms with high quality vendors.

Specialized in HVAC, flooring, drywall, electrical, plumbing, painting, landscaping, carpentry, masonry, fencing, and decking among other skills. Traveled onsite to partner with clients, homeowners and builders to define project budget, scope and schedule, address concerns and define overall design. Spearheaded inventory management, ordering, sales and bid lifecycle. Developed effective work prioritization and time management skills.

Key Accomplishments

Built company from ground to approx $90K per year, capturing key corporate clients including Pickle Piano Company, Bloomingdales, and Ashley Furniture.

Captured high value accounts with complex jobs up to $6K.

Averaged YOY growth of 10% of client base through building a community reputation for excellence of service, attention to detail, honesty, and customer loyalty gaining high value referrals, repeat business and long-term loyalty.

Troubleshot operations continuously, identifying areas of weakness and proactively resolving challenges and conflicts.

Championed expert management of financial functions including budgeting, AP/AR, collections, billing, invoices, taxes and general accounting.

FELDCO - Des Plaines, IL 2010

Sales Representative

Absorbed requirements of products, market and service details, quickly understanding value and devising customized presentations for windows, siding, door, and attic insulation sales. Travelled to home shows and self taught on competitor products to become a source of information rather than only a Salesperson. Learned best business practices, consultative sales, proactive listening and advanced client development techniques in presenting products and services. Became recognized as a Subject Matter Expert in work required as well as costs associated with labor and materials.

Key Accomplishments

Ranked as one of the top 3 sales reps (out of 15) with $400K sold over tenure avg. $1500/sale with 40% profit margin.

Maintained a 50%+ closing rate (avg. was 42%) within a highly competitive and challenging one-shot-close business model.

Utilized strong relationship development, negotiation and presentation skills to realize a 75% of sales being up-sells (client initially needed a single product or replacement).

Bradley C. Johnson Page Three **********@********.***

American Community Management, Inc - Schaumburg, IL 2009

Maintenance Technician

Assimilated quickly best practices, SOPs and protocol for large-scale property management and maintenance for 30+ properties of 1K+ units including condominiums, apartments, and townhouses. Empowered knowledge of items such as brand/color/pattern of siding, light fixture specifics and bulb wattage at the touch of a button. Dealt with bids, RFIs, RFQs. Performed finish work for drywall repairs and painting that required great expertise and attention to detail.

Key Accomplishments

Worked with tenants to define need and schedule work orders.

Collaborated with senior staff to learn on-the-job best strategies and tricks of the trade to improve expertise.

Boosted workflow, reduced inventory costs and improved operations efficiency through helping in creating a database of property-specific materials and suppliers.

ADDITIONAL EXPERIENCE

Front Desk Associate and Housekeeping Supervisor ~ Courtyard By Marriott

Shooting Sports Director ~ Rainbow Council Boy Scout Camp

EDUCATION

Purdue University,West Lafayette, Indiana

Bachelor of Science ~ Restaurant, Hotel, Institutional Management



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