Mike

Email: abqqgb@r.postjobfree.com

Address: ** ****** ****

City: Guelph

State: OH

Zip: N1E7L5

Phone: 519-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Director of Human Resources

Educational Background:

Job History / Details:

Michael M. Dickin

17 Wilton Road Guelph, ON N1E 7L5 519-***-**** abqqgb@r.postjobfree.com

Director of Human Resources and/or Operations

EXECUTIVE PROFILE

? Skilled in the management of human resources at multiple locations, including bargaining and administration of multiple collective agreements with multiple unions.

? Proven ability to improve labour relations, thus reducing dispute costs.

? Effectively hire, train and supervise management and staff to maximize motivation, performance and job satisfaction.

? Lead by example at all times.

? Plan, implement and manage annual operating and capital budgets of $50,000,000

? Expert level knowledge of various acts and codes, including OBC, NFPA, OHSA, ESA, WSIA, OLRA and more.

CAREER PROGRESSION

Provincial Long Term Care Inc., Mississauga, ON 2008 Present

Director of Operations

Reporting to the Chief Operating Officer, assume responsibility for managing labour relations and human resources for 500 staff, 7 direct reports and 493 indirect reports at 5 locations.

? Negotiated collective agreements with multiple unions, resulting in 25% more agreements being bargained and ratified rather than arbitrated.

? Improved employee satisfaction and competence through the development and implementation of a comprehensive online training program.

? Provided guidance to General Managers on human resource and labour relations issues, including complaints, grievances, mediations and arbitrations.

? Reduced or eliminated WSIB costs through implementing a robust health and safety program and Early and Safe Return to Work Program.

? Lead organization s participation in a WSIB sponsored multi-sector safety group resulting in $120,000 in special WSIB special rebates over five years.

? Improved the overall bottom line profitability of the organization by 10% despite tough economic conditions in the sector

? Improved labour relations, resulting in substantial avoidance of legal.

? Hired, supervised, evaluated and dismissed General Managers.

? Provided guidance to General Managers investigating employee performance issues.

? Created and ensured full implementation of human resource policies.

Administrator

Reporting to the Director of Operations, responsible for the day-to-day operation of retirement (non-union) and long term care (unionized) facility employing 100 staff. Promoted internally from this role to Associate Director of Operations in 2010 and then to Director of Operations in 2011.

? Responsible for all aspects of labour relations and human resources, with support from the Director of Operations and Chief Operating Officer.

? Conducted labour management meetings for unionized section of the facility (one section was non-union and less formal labour meetings took place).

? Hired, supervised, evaluated and dismissed managers and staff.

? Co-chaired the Joint Health and Safety Committee.

? Managed WSIB claims, return to work and our no lost time mandate.

? Achieved no lost time for two consecutive years resulting in a $10,000 WSIB rebate; the company s first in ten years.

Royal Terrace Retirement and Long Term Care, Palmerston, ON 2005-2008

General Manager

Managed the daily operation of this non-union 57 suite residential care home employing 100 staff.

Revera Living Summit Place, Owen Sound 2004-2005 (Contract)

Program Manager

Managed the unionized activation department of this long term care facility, including recreation, restorative care and rehabilitation services.

VOLUNTEER EXPERIENCE

Ontario Kinesiology Association, Mississauga, ON 2006 2011

President, Director, Member

Directed the overall operation, strategy and management of this professional association with over 2000 members. Engaged politicians and bureaucrats at both the federal and provincial levels. Managed extensive member, media and public relations campaigns.

EDUCATION and PROFESSIONAL CERTIFICATIONS

? Honours Bachelor of Science (BSc), Psychology Minor, University of Waterloo

? Master of Business Administration (MBA), Wilfrid Laurier University (2013 Candidate)

Human Resources Specialization

? Certified Retirement Home Property Manager (Ontario Retirement Communities Assoc.)

? Certified Kinesiologist, College of Kinesiologists of Ontario

? Level 2 CORE JHSC Certification, WSIB

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