Marsha Poor

Email: abqqfk@r.postjobfree.com

Address: *** ******* ****

City: Rindge

State: NH

Zip: 03461

Country: USA

Phone: 603-***-****

Skill Level: Experienced

Salary Range: $65,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

MARSHA POOR

mailto:abqqfk@r.postjobfree.com

http://www.linkedin.com/in/marshapoor

Proficiencies

* Information Management & Data Governance

* Report Writing and Analysis

* End-user Training & Support Services

* Information Systems Collaboration, Conversion, & Implementation

SELECTED ACHIEVEMENTS

INFORMATION MANAGEMENT & DATA GOVERNANCE

* Responsible for the maintenance, manipulation and integrity of company-wide databases.

* Ensured documentation is current on all new and existing departmental CMS applications and processes.

* Load, manipulate, audit, and report on data and make complex mass changes, conversion or other direct data updates.

* Performed in-depth study culminating in a capstone masters` thesis on the use of data governance methodologies resulting in high data quality business assets.

* Assisted in the formulation of procedures and best practices for users of CMS applications.

* Proposed, documented, and implemented new or revised processes to improve data integrity and promote consistent use of data.

REPORT WRITING ANALYSIS

* Developed and disseminated reports using MS Access, Excel, Crystal Reports, R&R Report Writer, HR Lawson Reports, Raiser`s Edge and Filemaker Pro. Generated complex quarterly status and annual reports for campus-wide distribution.

* Prepared federally required reporting; produced data using MS Access and Excel Pivot tables.

* Assessed data entry by Human Resource field representatives. Performed research, generated revisions and provided process flow recommendations.

* Created market analysis reports, seasonal competitor reviews, federally mandated reports, auditing reports, payroll reports, time usage reports, prospecting, turnover reports, project management, corporate relationship, instructional reports, list recommendations, universe analysis, financial competitor reviews, verbatims, telecommunications, strategic planning and ad hoc reports.

END-USER TRAINING & SUPPORT SERVICES

* Acted as escalation point for end-users experiencing difficulties using CMS systems and other technologies.

* Administered and trained employees on the (SPOL) Strategic Planning Online System, the AMOS CMS application; and Ericsson phone and Dictronics voice mail training to students, faculty and staff.

* Acted as a functional expert of database content and report writing applications.

* Interviewed end-users and performed needs assessment analysis resulting in the design of databases using Filemaker Pro.

INFORMATION SYSTEMS, COLLABORATION, CONVERSION & IMPLEMENTATION

* Served as a key resource person working with college administrators, staff and students in converting the FPU Rindge campus to a Private Branch Exchange (PBX) with non-integrated voice mail.

* Assisted on a conversion team to move my company from a centralized mainframe system to a decentralized PC based system.

* Converted MS Access Reports to Crystal Reports 2008; converted Crystal Reports 8.5 to Crystal Reports 2008; and modified gallery reports.

* Converted and tested MS DOS batch files.

PROFESSIONAL EXPERIENCE

Valuing Our Children, Athol, MA

02/01/12 - current and on-going

Type: Independent Contractor

Title: Filemaker Pro Developer

Masiello Employment

Client: Patriot Freightliner

12/17/12 - 2/1/2013

Type: Independent Contractor

Title: IT Consultant

PROTOS IT, Galena, OH

Client: VT Yankee Nuclear Power Plant

10/24/11 - 3/30/12 (3 mos contract extended to 5 mos)

Client: VT Yankee, Vernon, VT

Type: Independent Contractor

Title: Application Analyst

Mount Wachusett Community College, Gardner, MA

08/2005-10/21/11

Type: Full-time

Title: Human Resources Information Systems (HRIS) Specialist

C&S Wholesalers, Keene, NH

8/2004 - 7/2005

Type: Full-time

Title: Human Resources Information Systems (HRIS) Data Analyst

Franklin Pierce University, Rindge, NH

1/2003 - 8/2004

Type: Full-time

Title: College Relations Administrative Assistant

Impower (Direct Marketing), Peterborough, NH

January 2000 - August 2002

Type: Full-time

Title: Database Manager\Filemaker Pro Developer

Millard Group, Inc., Peterborough, NH

June 1999 - January 2000

Type: Independent Contractor

Title: Marketing Research Consultant

Jaffrey-Rindge Middle School, Jaffrey, NH

August 1998 - May 1999 (full academic year)

Type: Full-time

Title: Behavioral Program Paraprofessional

Millard Group, Inc., Peterborough, NH

August 1996 - August 1998

Type: Full-time

Title: Database Administrator/Manager

Millard Group, Inc., Peterborough, NH

March 1992 - August 1996

Type: Full-time

Title: Brokerage Client Representative

Education

Franklin Pierce University, Nashua, Keene, and Rindge New Hampshire Degree Conferred 2004 Liberal Arts Bachelor`s of Science Degree

University of Oregon, Eugene, Oregon Degree Conferred 2011

Master of Science in Applied Information Management

*Official transcripts available upon request

Technology

Operating Systems

* Windows Vista

* Windows XP

* Windows 2000

* Windows NT Word Processing

* MS Word 2007

* Word Perfect

* Ami Pro

* WordStar Spreadsheet Applications

* Excel 2007

* Quattro Pro

* Lotus

* DeCalc

Flowcharting Software

* MS Visio 2007

* Corporate Ladder

Content Management Systems

* PeopleSoft, HR/CMS

* PeopleAdmin

* Banner

* AMOS

Emergency Broadcasting System

* Connect Ed

Database/Report Writing Software

* MS Access 2007

* R&R Report Writer

* Crystal Reports

* FileMaker Pro 11

* HR Lawson Report Writer

* Black Baud`s Raisers Edge

Electronic Mail Software

* MS Outlook 2007

Presentation Software

* MS PowerPoint

Design Software

* DreamWeaver (website)

* Contribute (website)

* MS Publisher (publishing)

* Quark Express (publishing)

* Photoshop Elements 9

Planning Software

* MS Project 2007

* Strategic Planning Online (SPOL)

Marsha Poor - Page 3 of 3

Scholastic Activities & Civic Engagement

Committees/Boards

* Communications Advisory Team, September 2010 - October 2010

* Community Leadership Council, Co-Facilitator, August 2008 through December 2009

* Diversity Committee, Co-chair, March 2008 - October 2010

* Minority Coalition of North Central Massachusetts, Executive Board Member and MWCC Liaison to the Minority Coalition, August 2007 - October 2010; current volunteer

* NEASC Subcommittee Member/Planning & Assessment Team, October 2010 - October 2011

* Professional Development Committee, Member, January 2007 - December 2009

* Strategic Planning Technology Team, January 2010 - October 2011

Professional Development

* Intermediate Excel 2007 (Employer Provided (MWCC) Ed-to-go Course), August 2011

* Introduction to SQL (Employer Provided (MWCC) Ed-to-go Course), August 2011

* Conflict of Interest Law, February 2011

* Multi-Cultural Communication, July 2010

* Information Security and Email Protocol, November 2009

* How to Write Measurable Strategic Objectives, Leadership Academy Seminar, September 2009

* People Admin / MS Access Basics Webinar, May 2008

* Deliberative Dialogue Moderator Workshop, Franklin Pierce University, September 2007

* Introduction to HRCMS Payroll Warehouse, North Hampton, August 2007

* Governor`s Volunteer Expo: An Invitation to SERV, Boston, and July 2007

* Basic Business & Organizational Ethics Leadership Academy Seminar, January 2007

References

*Available upon request

Contact this candidate