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Customer Service Sales

Location:
Jacksonville, NC
Posted:
February 13, 2013

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Resume:

penny white

Email: abqq8j@r.postjobfree.com

Address: PO BOX 904

City: Jacksonville

State: NC

Zip: 28541

Country: USA

Phone: 910-***-****

Skill Level: Experienced

Salary Range: $20,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Penny White

PO Box 904, Jacksonville, NC 28541

Home 910-***-****, Cellular 910-***-****

abqq8j@r.postjobfree.com

OBJECTIVE

Administrative/Accounting Support Position with Management Potential

EXPERIENCE

12/2004-11/2012

DEBIT MEMO AGENT - Omega World Travel. Jacksonville, NC

Research airline memos, utilizing the GDS systems (Sabre, Worldspan, and

Apollo) and airline fare rules for resolution. Compute and check the commissions for

increases and decreases, based on contracts. Generate reports using Microsoft Office

Excel and Access, and other miscellaneous duties.

Utilizing my abilities to train and assist other co-workers and new employees to

complete job functions as deemed necessary.

Taken classes to enhance my skills in Microsoft Excel and Access

11/2002-12/2004

ARC AGENT - Omega World Travel. Jacksonville, NC

Operating different computer systems to verify and balance each branch

concerning refunds, exchanges, and voids quickly and accurately. Contact the

branches to find resolutions to problems and other miscellaneous office duties.

Excellent data entry experience on a computer with at least 30,000 characters a

minute and able to use the calculator within the same speed having minimal errors

for both.

4/2002-11/2002

AUDITOR - RGIS Inventory Specialist, Wilmington, NC

Operate a microcomputer and scanner to count merchandise

Able to perform calculations on a machine while scanning and recording products

through direct observations and memorization.

5/2000 - 4/2002

CSSC Representive - Convergys. Jacksonville, NC

Operate telephone and computer equipment, answering customers concerns about

billing questions, servicing plans and giving general information about their account

accurately.

Provided friendly and courteous customer service to customers using my

knowledge of the products and services the company offered.

11/1997-5/2000

ACCOUNTING ASSISTANT - Accountability. Jacksonville, NC

Overall: general office work consisting of computing payroll, billing, preparing

income statements, and balancing bank statements for several small accounting

businesses.

Learned different accounting software to complete my daily functions. Daily

prepared the income statements along with balancing bank statements. This was

done manually using receipts and calculations before entering into the computer

system.

Penny White, Page 1 of 2

Penny White, Page 2 of 2

8/1996-11/1997

PT TELLER - NationsBank. Surf City, NC

Process and balance customer transactions, balance daily cash totals, and other

miscellaneous duties

Teller duties consist of maintaining proper cash limits, cashing checks, accepting

deposits, issuing cashier's checks, money orders, and traveler's checks, cash

advances, wire transfers, transfer of funds, and paying/receiving large amounts of

currency/coin.

9/1994-8/1996

PROOF OPERATOR - Branch Banking and Trust. Wilson, NC

Operating a proof machine, encoding and balancing customer transactions, and

departmental entries quickly and accurately

Customer transactions included cash/check deposits and loan/credit card

payments that were encoded and balanced on the specific proof machine.

10/1988-9/1994

ASSISTANT SALES AUDITOR - Belk's. Wilson, NC

Audited daily ledger, and cash/credit card sales. Performed full charge

bookkeeping and account management for accounts receivable, assembled

documentation for year-end audits, and responded to auditors' inquiries. Daily

tracked cash receipts and disbursements for each department.

All accounting duties were performed manually without the use of computers.

EDUCATION

1989 H.S., Business - James B. Hunt High School. Wilson, NC

A.S., Business Administration - Wilson Technical Community College. Wilson, NC

Penny White

PO Box 904, Jacksonville, NC 28541

Home 910-***-****, Cellular, 910-***-****

abqq8j@r.postjobfree.com

Reference List

Faye Dawson

7849 Tedder Road lucama, NC 27851 Home-. 252-***-****, Known for: Over 10 years

Andrew Tisdell

109 Carriage Drive Jacksonville, NC 28546 Home: 910-***-****, Known for: 7 years

Jennifer Nelson

2779 Dawson Cabin Road Jacksonville, NC 28540 Cellular-. 850-***-****, Known for-. Over 10 years

James White

811 SNC 111 Chinquapin, NC 28521

Cellular: 910-***-****, Known for-. 9 years



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