CHARLES V. "KIM" FRASCH

*** ********** *****

West Knoxville, TN 37885

423-***-****

abqq6m@r.postjobfree.com

OBJECTIVE: To serve clinicians in the healthcare industry in a consultative and

implementation role that helps the stakeholders achieve mandated

meaningful use of an Electronic Health Record.

PROFESSIONAL PROFILE

Corporate Professional Services Business Process Consultant. Proficient

in HITECH Implementation Manager's role. Proven track record of

completing workflow analyses and managing technical Implementations.

Supporting change management project goals are achieved.

PROFICIENCIES INCLUDE:

Extensive vertical application knowledge, including healthcare, government, logistics,

manufacturing, finance and accounting.

Delivering documented process improvement and project implementation plans.

Understanding the software tools so process automation or content management projects can

be completed meeting client financial, timing and functionality expectations.

Managing painless change management, iterative development, stakeholder expectations.

User training, project implementation, user and partner training.

Applies technology in an uncomplicated fashion to make existing applications work better in

the most cost effective manner.

INDUSTRY EXPERIENCE

2/10 Present Independent 1099 Contractor, WTI Partner

Business Process Consultant

As a Qualified Fortis Professional, provide technical and administrative help and support

without compensation to orphan accounts that have lost maintenance contracts during

cost containment or reduction in force mandates.

5/06 2/10 Westbrook Technologies Professional Services

Business Process Consultant, Application/ Sales Training Mgr.

Examples of completed Healthcare Implementations:

Accelerated Rehabilitation Centers patient chart update workflow for 200 clinics

including Practice Management System image enablement, purchase requisition

approval process and Accounts Payable.

Hospice of Palm Beach County automated Chart updates. Capture and workflow

solution created for remote case worker inbound assessments. Documents would be

recognized by type via inbound fax server, culled and routed if medication requests to

physicians for scrip authorization, then routed to pharmacy for fulfillment. Charts were

auto updated using advanced scripting, then routed to Medical Records for audit.

Audit trail log created to comply with HIPAA mandates.

7/04 5/06 Independent 1099 Consultant

Portarius Health Connections Networks, Naperville, IL

Assisted in the launch of the Portarius Health Connections Network, a unique

Occupational Health Network for Providers and their Employers to exchange injured

caseworker data, non-invasively, aggregating billing and meeting HIPAA mandates.

Parameters were set to install 388 Clinical Data Repositories to host individual

Provider data, the first technical architecture and business model of its kind.

Trained implementation team to communicate with Occupational Medicine

Coordinators and internal IT people to successfully migrate different types of data

from 388 Clinical Data Repositories.

PREVIOUS EXPERIENCE:

Completed implementations and documented processes for custom developed Web-

based logistics solutions for John Deere, Distribution Services of Atlanta, The Home

Depot, and Hodges Warehouse. Implemented enterprise-wide document mgmt. at

Bennett International, supporting a $14M revenue operation without technology transition

losses.

Responsible for Ivisoft project sales and implementations to Carlson Wagonlit

Government Travel, Springs Industries, Costco Wholesale, and The Home Depot AP.

Managed channel and partner sales and implementation training of data and imaging

solutions as VP Sales with Sang technology, Teletrak Optical Data Systems.

Sales manager, Southern Business Communications, 8 years, second nationally in

systems revenue: 8 years with Bell and Howell Microfilm as SE Area Systems Specialist.

INSTRUCTIONAL EXPERIENCE:

Taught Strategic Sales classes including how to achieve client paid assessments,

creating cost justified project plans, project implementation plans, implementation work

orders as well as customized user documentation.

Taught Professional Services classes the implementation of Fortis Electronic Content

Management applications in manufacturing, healthcare, education, government, finance

and accounting. Attendees were Westbrook Technologies Business Partners from IKON,

Unisource Corp, Imaging Path and others.

Provided sales and on site implementation assistance to partners as required.

Established and taught procedures for managing backfile conversions of paper files and

charts to electronic document Images.

EDUCATION: BA, Business Administration, St. Leo University, St. Leo, Florida, 1971

CERTIFICATES:

HITECH Workforce Training Program Implementation Managers Role

Walters State Community College, Morristown, TN Aug. 2011-Nov. 2011

Competency proven by passing HIT-Pro Exam, Dec. 2011

Association for Image and Information Management Certified:

Business Process Management Practitioner (BPMp) June 2007

Electronic Content Management Practitioner (ECMp) Aug. 2006

WTI Qualified Fortis Professional (QFP) May 2006

Certified Logistics Professional (CLP) Training May, 2004

Miller Heiman System Selling Strategies, Nov 1999

Image Access Capture/ Workflow Scripting June 1998

Rheinner Group Process Automation, Feb 1988

Sandler Selling Systems, Jan 1980

Dale Carnegie Sales Management, Mar. 1978

REFERENCES: Available upon Request

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