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Project Manager Customer Service

Location:
Fresno, CA
Posted:
February 13, 2013

Contact this candidate

Resume:

Confidential User

Email: abqpyg@r.postjobfree.com

Address: Address Withheld

City: Fresno

State: CA

Zip: 93722

Country: USA

Phone: 559-***-****

Skill Level: Management

Salary Range: $40,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

C: 559-***-****

H: 559-***-****

E: abqpyg@r.postjobfree.com

Fresno, CA

Candice A.C. Hill Resume

HUMAN RESOURCES - PROFESSIONAL PROFILE

- Proven record for increasing productivity and effectiveness within a workplace

- Rising above the professional standard through excellent client and customer service and demonstrating an exceptional employee attitude

- Ability to increase profits by identifying ways to conduct business in a cost effective manner and proposing methods to decrease liability with staff

and clients

SUMMARY OF QUALIFICATIONS & EDUCATIONAL OUTCOMES

-Versed in Federal & State Labor Laws

-61 wpm (Certificate Available)

-Marketing & Advertising

-Proficient in all MS Office Suite Applications

-Recruitment, Hiring, Orientation & Training

-Supervision & Training of Personnel

-Workplace Violence Response Training

-Personnel / Employee Conduct & Records Maintenance

-Online CA Legal Forms (Judicial Council Forms)

EDUCATION

Human Resource Diploma, Institute of Technology Clovis, CA Graduated 07/2012

Scholarship Recipient

Legal Assistant Certificate, MCED Career College Fresno, CA Graduated 02/2005

Graduated with honors in legal research, litigation, and tort law

PROFESSIONAL EXPERIENCE

Hill's Document Assistant Fresno, CA

08/2005 to Current

Human Resources & Legal Assistant (Contractor)

Recruit volunteers through advertising and relationship with county social workers; conduct staff interviews and orientation; assist third

party HR consultant with preparing volunteer manual. Conduct evaluations for interns; conduct attitude survey with staff; manage a team of 3-5

interns; provided monthly progress reports to clients; prepared, filed, and served legal claims including child custody, restraining orders, civil cases

and divorces.

Fresno West Coalition for Economic Development Fresno, CA

02/2008 - 5/2010

Executive Assistant

Managed support staff/interns/volunteers; write grant reports; assisted the CEO, Project Manager and Housing Manager as needed;

managed all public relations / media/ and communications; provided daily reports to CEO; attended meetings on behalf of the CEO as authorized;

negotiated on behalf of the CEO as authorized.

Lang, Richert & Patch Fresno, CA

06/2007 - 02/2008

Legal Assistant

Resolved debtor disputes; negotiated settlement offers and monthly payments on promissory notes per attorneys' instruction;

updated debtors file.

Fresno Credit Bureau Fresno, CA

01/2006 - 03/2006

Collector / Agent

Resolved debtor disputes; prepared notices; recorded updated debtor information.

Public Defenders Office Fresno, CA

03/2005 - 05/2005

Paralegal Intern

Assisted public defender attorneys in court with misdemeanor cases; conducted client interviews after arraignment (if

they pleaded not guilty/no contest); prepared plea forms; reviewed cases and police reports.



Contact this candidate