Manager Supervisor

Sharon Wachter

Email: *********@********.***

Address: **** ****** ***** *****

City: Cleves

State: OH

Zip: 45002

Country: USA

Phone: 513-***-****

Skill Level: Management

Salary Range: $65,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Sharon R. Wachter

Cell 513-***-****

Home 513-***-****

*********@*****.***

Objective:

A highly strategic leader with comprehensive operational experience seeks a challenging new opportunity.

EMPLOMENT HISTORY:

THE JEWISH HOSPITAL, LEADERSHIP 1999-Present

Director 2008- Present

Administrative Supervisor 1999-2008

DIRECTOR, FOOD AND NUTRITION SERVICES AND ENVIRONMENTAL SERVICES

Lowest food cost and supply cost per patient day in Mercy Health

Improved cost net of cash per patient day by 12% in Food and Nutrition

Responsible for an annual budget of $4.1 Million

Earned Clean Kitchen Award 2011 and 2012 from Hamilton County Department of Health

Maximized savings for food by exceeding contract purchase goal by 11%

Direct responsibility for two managers and four supervisors and more than 80 employees

Implemented cook to order room service program improving patient satisfaction from 74.3 to 83.3

Implemented Cbord Payroll Deduct POS system increasing cafeteria revenue

Nationally recognized C.Diff reduction program reducing incidence from 33.3 to 3.08 per 10,000 patient days

Improved Environmental Services high touch cleaning from 47% to 94% in less than 2 years

Implemented Environmental Services Assessment process to maintain hospital cleanliness and engage employees in providing feedback

Implemented program to improve employee engagement scores in both departments

Increased productivity and efficiency each year and performed better than budget for four straight years

Responsible for overall strategic plan of both departments

Hospital Chapter Chair: Environment of Care Safety and Security Committee

Hoxworth Blood Drive Chair

ADMINISTRATIVE SUPERVISOR, FOOD & NUTRION SERVICES

Planned weekly cafeteria menus, catering events and cafeteria special events including: themed meals, diversity menus, demonstration cooking & guest chefs

Responsible for hiring and workload planning

Demonstration of excellence in associate evaluations, satisfaction and coaching processes

DEACONESS HOSPITAL, LEADERSHIP 1985-1999

Manager 1998-1999

Supervisor 1985-1998

HOUSEKEEPING / LINEN MANAGER

Managed a staff of 35 with an annual budget of $1,000,000.

Consistently maintained labor and supplies budget

Registered Executive Housekeeper by IEHA

FOOD SERVICE SUPERVISOR

Maintained inventory and purchased supplies

Responsible for daily kitchen, diet office, cafeteria operations and cash handling

Assisted in planning and serving special functions for up to 200 guests

Merchandised cafeteria impulse items and menu specials

AWARDS AND RECOGNITION

-Anthem 2011 Successful Practice- 1st place award in Ohio for multidisciplinary C.Diff reduction program. Presented at HAI-7 Webinar and Anthem Annual Educational Webinar

C. Diff reduction program recognized in USA Today feature article

Environmental Services case study published in September issue of -Infection Prevention Today-

2011 HAMSA Award for excellence in infection prevention

2011 and 2012 -Clean Kitchen Award- from Hamilton County Department of Health

Nominated as Hospital OHA representative -Albert E. Dyckes Health Care Worker of the Year- 2006

EDUCATION:

COLLEGE OF MOUNT ST. JOSEPH

Bachelor of Arts, Cum Laude in Liberal Arts

ADDITIONAL SKILLS and EXPERIENCE

Experience with Cbord room service and payroll deduct retail programs

Experience with Forecaster, Visionware, Kronos, People Soft, Baseline, Optix, Gallup Employee Engagement and Press Ganey

Strong experience with budget and labor management

Committee memberships: Environment of Care, Patient Care & Patient Safety, Patient Experience, Infection Control, Diversity, Traditions, United Way, Hoxworth Blood Drive, Regional Facilities and Safety.

Served as Site trainer & site support person for ARAMARK`s -NMS- program.

Serve Safe certified

Skilled in proper infection control techniques, safe food handling, hard floor and carpet care

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