Customer Service Data Entry
Resume:
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Rebecca
NavaExcellent Receptionist and Clerical Experience
Rebecca Nava
abqpra@r.postjobfree.com
Education
The University of Texas - Pan American Edinburg, TX
Double Major: Bachelor of Arts in Psychology and English
Anticipated Graduation Date: Spring 2013 GPA: 3.2
Work Experience
Office Assistant The University of Texas - Pan-American August 2011 - December 2011 Provide clerical support such as filing, photo-coping, typing and running across campus errands. Answer multi-line phone system, route calls to appropriate staff, record and distribute messages.
America Reads Tutor Edinburg CISD: Austin Elementary October 2010 - May 2011 Tutored elementary students in all aspects of Reading. Handled one-on-one tutoring with students, organized office tasks and ran errands.
Sales Associate Macy's November 2009 - December 2010 Provided retail service designated to shoe department Worked in competitive environment, executed daily sale quotas, gave excellent customer service, encountered conflict resolution situations Helped management trained new employees with cash handling and selling merchandise.Volunteer Work
Research Assistant The University of Texas - Pan American August 2011 - December 2011 Supported psychology department with data entry and data analysis for research projects covering areas of investigation with Latin American students including:
- Educational Outcomes - Family Influences on Development - Culture Values - Adolescence and Emerging Adults - Gender
Skills and Abilities
Communication- Proper phone etiquette, excellent verbal communication, organizational skills, and written communication skills.
Computer- Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Adobe Photoshop, Data Entry
Flexibility- Quick learner, Teachable, Multi-tasked, Reliable, Punctual, Attention to detail of quality of work and responsibilities, self-motivated
Client Relations- Excellent customer service experience and able to get along well with people and accept supervision.
Training- Taught selling techniques and cashier responsibilities, Obtained tutoring experience and moderate bilingual skills (English and Spanish).
Achievements and Awards
UTPA Assistance Scholarship Fall 2011 - Spring 2012
Dean's List recognition Fall 2010 - Fall 2011
Elected Vice President of Chi Alpha Spring 2010
Elected Social Chairman of Chi Alpha Fall 2009
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