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Customer Service Representative

Location:
Santa Rosa Beach, FL
Posted:
February 07, 2013

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Resume:

Judith Bishop

Email: abqpqg@r.postjobfree.com

Address: *** ******** *** *****

City: Santa Rosa Beach

State: FL

Zip: 32459

Country: USA

Phone: 901-***-****

Skill Level: Management

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Judith Elaine Bishop

150 Loblolly Bay Dr., Santa Rosa Beach, Fl 32459

901-***-****

CAREER SUMMARY

Dependable, hard working, quality and customer service oriented individual with ambitions to advance.

PROFESSIONAL EXPERIENCE

ROOMS TO GO, FURNITURE RETAIL JUNE 2011 CURRENT

OFFICE MANAGER

Duties include but not limited to:

Providing excellent and strong customer service, data entry and general office skills. Offering good verbal and written communications skills and professional report with the public. Executing defined skills in multi-tasking for a fast paced environment, initiating hands on assistance with sales associates, customers and managers, including supervision of up to 16 employees within confines of store. Responsible for training office staff members, ensuring opening and closing procedures are followed, company policy and procedures for sales; schedules, as well as general customer service duties which include processing payments, finance applications, delivery questions and various other reports, such as: payroll, credit reconciliation, banking and deposits as well as daily operational reports.

FIRST STATE BANK HOLLY SPRINGS, MS JANUARY 2005 MAY 2011

CUSTOMER SERVICE REPRESENTATIVE

Duties include but not limited to:

Customer Service Representative (CSR) administrative duties, new accounts personal and business (checking, savings, certificate of deposits, IRAs and Safe Deposit Boxes), maintained existing accounts, creation of on-line banking accounts and maintenance of said on line banking, creation and maintenance of customer files. Incoming and outgoing wire transfers, both domestic and foreign. Ordered and maintained debit check card accounts. Assisting telephone customers, as well as operating switchboard. Staying apprised of sales goals, market conditions and bank policy and using these tools to better assist customers with the right type of account for his/her banking needs.

Bank teller - receive and process money when customers make deposits and withdrawals. Distribution of monies to customers, exchange of foreign currency, received loan payments, issue traveler's and/or official checks and savings bonds. Monitoring, balancing and ordering of cash on hand.

FARM BUREAU INSURANCE HOLLY SPRINGS, MS JANUARY 2004 JANUARY 2005

INSURANCE SECRETARY

Duties include but not limited to:

Customer service, appointments, accounts payables/receivables, filing and switchboard.

WILLIE MOFFATTS INC. MEMPHIS, TN SEPTEMBER 2001 JANUARY 2004

ADMINISTRATIVE MANAGER

Duties include but not limited to:

Human resources, insurance, payroll, unemployment laws and local, state and federal tax laws, maintaining accuracy of records and inspections, accounts payables/receivables, banking, daily cash flow reports, credit card processing, filing and switchboard. As well as floor management of restaurant staff, operations, scheduling and monitoring of staff hours, training, inventory and customer relations.

EDUCATION:

High School Equivalence Exam, Marshall County/Holly Springs, MS

Insurance Secretarial School, March 2004

Mississippi School of Banking, University of Mississippi / 2yr course 2008-2010

Software Experience: Microsoft Office, Word, Excel, Quickbooks, Outlook and PowerPoint



Contact this candidate