Manager Real Estate
Resume:
Melissa Coleman
Email: abqpk4@r.postjobfree.com
Address: **** * ***** **
City: Greenwood Village
State: CO
Zip: 80121
Country: USA
Phone: 303-***-****
Skill Level: Management
Salary Range: $75,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Melissa Coleman
5240 S Logan Dr
Greenwood Village, CO 80121
abqpk4@r.postjobfree.com
OBJECTIVE
Secure an Account Manager position that will allow me to express my passion for business development and building successful client relations.
EXPERIENCE
Dermagrace Cosmetic Rejuvenation. Denver,CO
July 2009 - Present
Owner - Paramedical Esthetician
* First to successfully introduce Collagen Induction Therapy (CIT) to the Denver market.
* Receiving rave reviews and built clientele to over 400 in 3 years.
* Developed my own SEO, currently I remain in the top search results for -Collagen Induction Therapy-.
* Built and maintain my own company website (www.dermagrace.com).
* Educate and sell skin care products based on holistic and intelligent skincare philosophy.
* Market (Facebook, Twitter, Email and Blogs), advertise and manage daily operations, including finances.
MobileWare Solutions.
Denver,CO
May 2007 - March 2009
Director of Support Services
* Directed implementation of new protocols to successfully manage challenging client accounts.
* Effectively worked in a dynamic environment while managing a multitude of tasks to completion.
Volunteer.
Cherry Hills Village and Denver, CO
August 2003 - Present
* The Gathering Place. Organize clothing inventory and assist clients in Bridget`s Boutique.
* West Middle School. Lead the production, adverting and delivery of the school directory.
* Cherry Hills Village Elementary. Lead the implementation of Parent Teacher Organization cloud based software for the entire school.
* Executive Chair of Communications.
* Chair for Gifts from the Heart.
* Created and delivered the school yearbook.
Coldwell Banker Devonshire.
Denver, CO
November 2004 - November 2006
Broker Associate.
* In a prestigious real estate firm, I developed a reputation for hard work and an intense desire to understand and exceed my client`s expectations while successfully buying and selling real estate.
The Children`s Hospital. Denver,CO
November 2001 - May 2004
Administrative Manager II. (January 2003 - May2004) Promoted again to oversee Neurosurgery and Adolescent Gynecology in addition to the Urology Department.
* Provided leadership that increased confidence and productivity by 50%.
* Effectively hired and managed office staff within dynamic and sometimes difficult circumstances.
* Handled public relations and marketing in a resourceful and profession manner.
* Translated business health care strategy into specific goals, action plans and deliverables.
Administrative Manager I. (February 2002 - January 2003) Promoted to be responsible for the overall department operation and fiscal management for the department of Urology.
Program Coordinator. Responsible for day-to-day clinic and office operations.
* Project leader for the departmental implementation of the Achieving the Competitive Edge (ACE) initiative. Successful completion of this project allowed for 30% increase in effective resource allocation.
* Reviewed, revised and documented office processes to promote standardization and efficiency.
Rhythms Net Connections.
Englewood, CO
January 2000 - November 2001
Loop and Collocation Manager. (May 2001 - November 2001) Promoted to provide overall vendor performance and expense management for Sprint, Bell South and CBT in addition to responsibilities of previous job.
* Managed cost optimization of Sprint collocation architecture resulting in savings over $250,000.
* Identified, researched, and negotiated $20,000 monthly Bell South performance payments.
* Managed compliance and enforcement for Bell South, Sprint and SNET Interconnection Agreements.
* Facilitated new product introductions and worked to identify/resolve implementation and cost issues.
Methods and Procedures Manager. (June 2000 - May 2001) Provided overall internal vendor management for Sprint, SNET and Verizon.
* Negotiated and developed inter-company order management, maintenance and escalation procedures consistent with regulatory requirements and contractual agreements.
* Served as legal and regulatory liaison to review recent rulings and arbitration decisions and leverage information and opportunities to the company`s benefit.
* Project managed company-wide implementation of Integrated Request Entry System (IRES), which automated circuit ordering and management processes between Rhythms and Sprint. Project was completed ahead of schedule, improving order throughput by 50% and order accuracy by 75%.
Loop Acceptance Technician. (April 2000 - June 2000) Conducted cooperative testing and implemented repair procedures to ensure the integrity of digital subscriber lines (DSL)
Provisioner. (January 2000-April 2000) Provisioned, ordered and tracked status of DSL circuits.
American Equine Design. LLC.
Peyton, CO
December 1998 - January 2000
Co-Owner.
Launched start-up company to build indoor equestrian facilities.
* Developed Marketing Plan and presented to prospective clients at major equestrian events.
* Managed bidding/procurement process and served as construction general contractor.
* Developed and managed office administration functions, including accounting, receivables management, accounts payable and cost control.
* Identified, investigated and negotiated cost discrepancies with sub-contractors and customers.
Teletech/GTE Division.
Denver, CO
September 1998 January 1999
Project Coordinator (Contract position). Provided project integration for 20 executive team leaders launching 3 call centers employing 900 people.
* Provided scheduling tools and action item management.
* Tracked, analyzed and reported project and procurement status.
* Assisted team leaders through escalation management and executive reporting.
EDUCATION
Advanced Esthetics Training, International Institute of Permanent Cosmetics, July 2009.
Paramedical Esthetician School, Colorado Advanced Esthetics, May 2009.
Real Estate School, Coldwell Banker Real Estate Academy, October 2004.
Master of Social Work, Colorado State University, May 1998.
GPA 3.5 (Focus: Multilevel assessment, planning, intervention, evaluation and implementation.)
Bachelor of Science - Psychology, University of Nebraska, Kearney, NE.
December 1993.
GPA 3.7. (Dean` s List 1991 1993). Graduated Magna Cum Laude
PROFESSIONAL TRAINING
* Colorado Esthetician License - June, 2009
* Certification in Micropigmentation, Skin Needling and Areola Restoration, International Institute of Permanent Cosmetics, July 2009.
* Certification in Microsoft CRM - April, 2007
* Strategic Marketing - University at Denver - April, 2007
* Driving Indirect Sales - February, 2007
* Colorado Real Estate License - October, 2004
* Keys to Project Success (Colorado State University) - June, 2002
* Certification in Project Management Fundamentals, Colorado State University, April 2001.
* Coaching Skills for Managers
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