Customer Service Sales
Resume:
Jeffrey Salle
Email: **********@********.***
Address: *** ******* *******
City: Toms River
State: NJ
Zip: 08753
Country: USA
Phone: 732-***-****
Skill Level: Management
Salary Range: $70,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Jeffrey Salle
517 Corwill Terrace
Toms River, New Jersey 08753
**********@********.***
SUMMARY: Versatile supervisor with over 8 year`s experience. I possess excellent communication, organizational and planning skills with the ability to quickly learn new concepts, technical data, system and procedures. I am a strong and supportive leader as well as team player as having the ability to initiate and develop independent projects under minimal supervision. I interact effectively and diplomatically with people at all professional levels with a positive, outgoing personality. I am very skilled in establishing priorities, developing metrics, systems and procedures and troubleshooting problems while operating efficiently in a fast paced multi project environment.
PROFESSIONAL EXPERIENCE:
PLUS Diagnostics October 2004 to Present
Union, New Jersey
Logistics Supervisor
* Supervise day to day operations of department and staff of twelve in growing department.
* Collaborate with Logistics Manager on per-project basis to establish the direction that will achieve strategic business objectives, necessary metrics, and desired results for quality service to our clients.
* Creation, implementation and maintenance of various company databases for inventory, customer information, and general office use.
* Oversee the creation of outbound diagnostic material shipments to clients.
* Generate, monitor and reconcile inbound shipments with various courier systems (FedEx, UPS, Local couriers).
* Establish user access to company web portal for viewing diagnostic reports online.
* Establish and maintain corporate relationship with UPS, FedEx, Medifleet and Therapak (supply distributor).
* Establish and maintain archived laboratory records with Iron Mountain (secure storage company).
* Process and efficiently handle requests from demanding sales force in a timely fashion.
* Proficient use in company related programs (LIS Systems) to generate volume reports for upper management.
* Creation and monitoring of departmental budget and related expenses.
Perlmart Shop Rite November 1995 to Present
Toms River and Manchester, New Jersey
Customer Service Representative
* Prepare reports for management regarding sales, profit and loss, daily reconciliation reports.
* Process, audit and reconcile consumer purchases.
* Prepare deposits for bank and armored car pickup.
* Verify, create and display proper product signage.
* Assist consumers with general questions and concerns regarding their shopping experience.
* Audit and process employee time cards.
* Adjust product pricing
* Processed departmental inventory orders and add new products to product inventory.
Ocean Medical Services December 2003 to October 2004
Toms River, New Jersey
Billing Clerk
* Processed and handled client payments through various methods (cash, check, credit).
* Completed various forms necessary for the state of New Jersey.
* Processed insurance claims for patient reimbursement.
* Scheduled patient appointments via telephone and in person.
EDUCATION:
Rutgers University, School of Business, BS Finance - May 2001
GPA 3.25
SKILLS:
Proficient in MS Outlook, Word, Excel, Access and Power Point; type 80 wpm.
EXCELLENT REFERENCES AVAILABLE UPON REQUEST
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