Quality Assurance Manager

Stacy Shoemaker

Email: **********@********.***

Address: ***** *** *** *

City: Bradenton

State: FL

Zip: 34212

Country: USA

Phone: 502-***-****

Skill Level: Experienced

Salary Range: $60,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

14842 7th Ave. E

Bradenton, FL 34212

502-***-**** (cell)

**********@********.***

Stacy N. Shoemaker

Summary

Experience

QA and Accounting professional with experience in all aspects of accounting and quality assurance for various industries, including healthcare, retail, and information technology. Expertise in system testing, financial reporting and compilation, month-end closing, accounts receivable, and accounts payable. Experienced in MS Excel, Word, PowerPoint, Outlook, and Access, Sharepoint, SQL, and Microsoft Test Manager. Major strengths in healthcare systems such as SRS, Medicare Parts A & B, IBM systems, training employees, and customer service management. Proven record of sound business judgment, initiative, and achievement across multiple functions.

Homecare Homebase Prospect, KY 2011-present

Information Technology Quality Assuarance Analyst

* Responsible for QA processes prior to product release to production.

* Prioritizes tickets to minimize conflicts in the QA environment and to maximize efficiency of the QA process.

* Research of user project work request to identify related areas affected by projects, participate in design specification and all areas of testing the software, and recommend training methods and materials, in addition to quality assurance approval and signoff.

* Help other areas of QA with the financial aspect section of the software.

* Test everything in both Visual Studio 2008 and Microsoft Test Manager while meeting both HIPAA requirements and PHI confidentiality.

* Identifies performance issues and criteria for project success in the user environment.

* Identifies gaps in training methodology and materials for product prior to release to the field including additions to training documents in Sharepoint.

The Rawlings Company, LLC, Louisville, KY 2005-2011

Healthcare Subrogation Finance Supervisor (2008-2011)

Reporting to the director of the department, supervises 5 processors in the daily functions of the department.

* Compiled reports daily from start to finish for all violations (making sure PHI is protected) and monthly processor report totals.

Balanced each account (total of 6) daily and comprise the daily deposits.

Wrote a new employee manual for processing direct payments and adjustments on client accounts and the processing procedures for all 48 clients considering all HIPAA implemented requirements.

Compile quarterly reports for our largest client for traditional, HMO, and cancelled groups.

Compile all data on internal report spreadsheets (rep report, subro scorecard, and submitted reports) for CEO, CFO, and all team attorneys and managers.

Mandate the input/ output spreadsheet for President and all upper subro management.

Set up files as needed and post client payments daily and comprise monthly outstanding accounts for distribution

Work with subrogation directors for new process implementations when needed.

Healthcare Financial Analyst (2005-2008)

Compiled and distributed over 25 reports to our external clients monthly and quarterly.

Balanced the reconciliations of 8 bank accounts monthly.

Compiled and distributed the manager and team attorney bonuses quarterly.

Reviewed and reconciled outstanding payments for resolution. The process has a 2 year backlog when started and has since been brought to present outstanding issues.

Littletoes Boutique, LLC, Louisville, KY 2002-2005

Boutique specializing in designer brands of clothing, shoes, and accessories.

Bookkeeper/Senior Accountant

Co-owner reporting closing month end numbers to self and two other partners.

Implemented website for orders & performed daily store activities (sales, merchandising, etc.)

Order store inventory each season, pay bills, & reconcile checkbook, hire & supervised employees.

Balance books & budgeting, & developed business plan (with financial sheets). Balanced books.

Prepared yearly tax returns.

Reconciled company checkbook monthly.

Note: 2000-2002: Went back to complete education full-time.

Humana, Inc., Louisville, KY 1998-2000

Trainer/ Payment Recovery Specialist

Reported to the manager of retention on the progression of training within the new department weekly for the Humana Gold Plus Plan (Medicare).

Started a new department.

Trained 5 employees and supervisor of new division.

Wrote a new employee guide/handbook for new department.

Oversaw the everyday functions of the department and made sure the transition flowed smoothly.

Education

BSBA - Major: Accounting

University of Louisville, June 2003, GPA 3.0

Contact this candidate