Pamela Nilsen

Email: abqp92@r.postjobfree.com

Address: **** ******* *****

City: Alexandria

State: VA

Zip: 22306

Country: USA

Phone: 706-***-****

Skill Level: Management

Salary Range: $76,000

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

Pamela Nilsen

4518 Lantern Place

Alexandria, VA 22306

703-***-**** (c)

Email: abqp92@r.postjobfree.com

OBJECTIVE

To obtain a position where I can maximize my multilayer of management and operational skills including: quality assurance; program development; training experience; excellent customer service; and a successful track record in the financial environment.

SUMMARY OF QUALIFICATIONS

Eight years of operational experience in financial environment, and ten years supervisory experience with ERISA (Employee Retirement Income Security Act of 1974) and MPPA (Multiemployer Pension Plan Amendment Acts of 1980) Funds.

Strong communication skills as manager and trainer, explaining difficult concepts in ways that can be understood.

Education in Business Administration (BS and MBA) at the undergraduate and graduate levels.

Excellent relationship builder with employees, managers, members and administration.

Strong leadership and excellent customer service skills.

Excellent problem solving, logic, math, research and communication skills.

EXPERIENCE

Director of Accounting Services, Club Managers Assoc., Alexandria, VA (4/2008 to 3/2009)

Reviewed weekly cash disbursements before releasing for check payment, and served as back-up for accounts payable, accounts receivable, check payments, and on-line credit-card transactions. Performed daily monitoring of all company bank accounts to determine cash flow and identify any irregularities. Responsible for wire transfers of foreign currency funds to international vendors. Balanced monthly various general ledger accounts and prepare associated monthly journal entries. Assisted with Association budget preparation. Performed research and analysis for special projects requested by Chief Executive Officer, Chief Financial Officer, or Chief Operating Officer.

Contributions & Delinquency Manager, Plumbers & Pipefitters National Pension Fund Alexandria, VA (08/2000 to 04/2008)

As department manager, planned, managed and coordinated all functional areas of department according to ERISA, Trustees' Manual and Plan Document. Was Fund point of contact for inquiries regarding Employer Withdrawal Liability (EWL), and applied rules of ERISA (Employee Retirement Income Security Act of 1974) and MPPA (Multiemployer Pension Plan Amendment Acts of 1980) to employers who withdrew from the Fund. Worked with Fund Counsel with assessments and suits regarding EWL. Verified compliance (or non compliance) with IRS Non-Discrimination and Minimum Coverage regulations, and coordinated the Employer Verification function (verifying that employer's were eligible to participate in the Fund).

Tasked with determining the eligibility status of office workers who made written inquiries requesting their benefits levels, who were not showing in the participant data base. Although based on the specific rules of the Plan for these particular years, all full time employees of Local Unions were eligible to participate in the PPNPF, unless they were covered by another defined benefit plan during this time period. Their eligibility and credit hours were determined and entered into the system with the calculated the benefit amount.

Served as designated backup to Director of Contributions and Pensions, providing supervision to his employees, as well as handling requests for contract analysis and research, or answering questions about the Fund. Supervised department of 25 supervisory and non-supervisory employees.

Instrumental in identifying problem areas in the new Accounts Receivable system (basys) by performing an in-depth analysis of the system and procedures to evaluate the problem areas in the basys system, and to determine how differently the basys processes flowed from one step to another, and how to make improvements in accuracy and productivity. Developed new procedures to more efficiently process the work, and spearheaded re-training of all department employees using the new procedures. This resulted in timely and accurate processing of cash receipts and collections, which resulted in the efficient completion of the backlog of work done, and an increase in the accuracy of the processing of pension applications.

Also conducted workforce analysis and planning to improve employees' productivity and engagement of their work by evaluating each employee's skills and abilities, and determining which position they would fit best in. Worked with supervisor of group to set productivity standards for different processes discussed with each operator and set achievable goals for them. Based on the workforce analysis, made recommendation to HR to provide the Fund employees and management with efficiency, time management, and organization training. Training also helped the department increase productivity.

Assistant Supervisor, Accounting Department, IAM National Pension Fund, Washington, DC (06/1998 to 08/2000)

Initially processed various pension applications, learning to apply the rules of the Plan the retiree was a participant in, and determining the eligibility and benefit amount that would be awarded. Ensured that the correct hours were applied to each member's records for eventual pension calculations. As assistant supervisor, assisted with handling request by PBGC to takeover two Funds (possible Trusteed Funds), the Pattern Makers Fund and the District 15 Fund, by recovering the missing remittance reports and other documents for these two Funds from the Local Union Offices, entering participant hours into the system, and ensuring all documentation from these Funds prepared for imaging. Performed detailed work reviewing collective bargaining agreements established by unions which the participating employers of the pension fund were signatory to. Ensured all remittance report cash receipts and contractor credits processed correctly and on a timely basis, including approval of all debit/credit entries related to cash receipts and credit history corrections. Ensured delinquency letters and monthly invoices sent by end of month. Worked with Fund Counsel to collect delinquent accounts. Responsible for preparation of Trustees' reports for contribution (income) section. Assisted with Fund budget preparation. Supervised six employees.

Instructor, Mount Vernon College at GW, Washington, DC (06/1998 to 08/1998)

Conducted graduate level class in Financial Management to university students. Advised students on research project (Child Care Center start-up including budget and program). Prepare and present lectures to students on management styles, business practices, and staff development including class discussions of real-life experiences.

Volunteer Budget Coach, Northern VA Area (04/1998 to current)

Provide seminars on financial literacy to groups, as well as instruct individual clients in financial literacy. Assist clients in creating monthly income and expense budget, cash flow and financial statements, and debt reduction plans; review and answer questions with clients regarding their credit reports and scores and make suggestions on how to increase credit scores and remove inaccurate items on credit reports; and assist clients with contacting creditors to work out payment plans, lump sum payments, or lowering interest rates.

American Express Financial Advisors, Financial Advisor, Vienna, VA (09/1997 to 06/1998)

Provided financial advice and services to clients, to assist them in reaching their financial goals, through a detailed, comprehensive financial analysis. Explained financial concepts as needed to be sure clients understood analysis and recommendations. Managed clients' investment portfolios based on asset allocation models, and provided guidance on defined benefit and defined contribution plans to clients including calculation of pension benefits. Provided seminars on an educational basis to schools, small groups, and businesses. Held securities licenses Series 7, Series 63/65, and insurance license.

EDUCATION

Center Director, Various Child Development Centers, Washington, DC (04/1993 to 06/1997)

Responsible for financial management of budget and recruiting, hiring and supervising employees. Collected tuition payments, and managed customer accounts and accounting programs for payments and generating financial reports. Provided training for employees and parents of children on developmentally appropriate activities for children, and provided on-going customer service to parents. Assisted with marketing the program. Took one center through the NAEYC accreditation process.

Instruction Assistant and Teacher positions, Fairfax County Schools, Fairfax, VA (7/2010 to 11/2012).

Taught students with learning disabilities and autism. Wrote lesson plans based on the SOL's for 1st grade and student's IEP goals. Took data while teaching students, and incorporated this into a spreadsheet to monitor students' progress. Also collaborated with IEP team, and attended and inputted information for the eligibility meetings and local screening meetings

Substitute Teacher, Fairfax County Public Schools, Fairfax, VA (5/2009 to 6/2010).

Work with kindergarten through eighth grade. Assist teachers as needed, or if alone in class follow teacher's lesson plans class and become familiar with the different learning centers, board displays, and discipline policy. If child or children with special needs are in classes, be aware of their needs, abilities and limitations, and provide appropriate care and attention.

MA in Early Childhood Program Administration, May 1997

Mount Vernon College at George Washington University, Washington, DC

MBA in Business Management, May 1995

Strayer University, Washington, DC

BS in Business Administration, School of Management, May 1993

George Mason University, Fairfax, VA

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