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Tabitha

SchettkoSr. Administrative Assistant ~ Sales Assistant ~ Purchasing Coordinator ~ Office Manager

Tabitha C. Schettko

***** **** ****** #***

Thornton, CO 80233

720-***-**** abqp8p@r.postjobfree.com

SUMMARY:

Professional and dedicated Sr. Administrative Assistant with experience in the coordination, planning, and support of daily operational and administrative functions.

- Proficient at developing and maintaining detailed administrative procedures and processes that reduce redundancy, improve efficiency, and achieve organizational objectives.

- Outstanding leadership, organizational, oral/written communication, interpersonal, analytical, and problem resolution skills. Thrive in both independent and collaborative work environments.

- Quick study, with an ability to easily grasp and put into application new ideas, concepts, methods and technologies. Dedicated, innovative and self-motivated team player.

EDUCATION:

Bachelor of Science in Business Management - University of Colorado at Denver - May 2005

Hospitality Management - Walt Disney World College Program - August 2004

Associate of Arts - Front Range Community College - May 2002

TECHNICAL SKILLS:

Professional Software: Salesforce CRM, Lytec Medical, Practice Studio, Matra Freedom POS, R2 CRM and Accounting Software, ACT, HireTrack, Peachtree Accounting, Microsoft Fax Service

Productivity Software: Microsoft Office Suite, Adobe Photoshop, Microsoft Windows, SharePoint

Additional: Touch type 80+ wpm, 10-key, Event Planning, Desktop Publishing

PROFESSIONAL EXPERIENCE:

RICHTER SCALE PRODUCTIONS, INC., Denver, CO 07/2009-01/2010

Production Coordinator / Office Manager

Provided high level support to Executive team and coordinated the day-to-day office operations for a full service event production company with $4 million in annual sales.

Performed a variety of executive-level administrative support functions including scheduling travel and meetings. Managed the company resources schedule. Coordinated and facilitated the sales process from quotation through invoicing. Managed customer databases and trained office staff in use of computer resources. Reinforced marketing initiatives through website maintenance and social media communications. Oversaw industry award submissions.

-Increased productivity by 15% through the introduction of improved electronic file management.

-Developed and implemented workflows, improving time management and increasing efficiency by 10% resulting in $50,000 in annual cost savings.

-Reduced operational spending by $2,000 monthly, through vendor sourcing.

LMG, INC., Orlando, FL 09/2005-07/2009

Sales Assistant / Administrative Assistant / Show Assistant

Served as an administrative assistant to five national account executives, one general manager and a team of technicians for a multi-million dollar audio-video solutions provider.

Orchestrated the purchasing process from purchase order through customer delivery and installation. Prepared and distributed all customer quotations on behalf of the account executives. Managed the company installation labor schedule. Supported the accounts payable and accounts receivable departments with timely payments and collections. Developed and analyzed sales reports for departmental forecasting and commissions.

-Increased annual departmental revenue by $2 million dollars through streamlining processes to allow for the hiring of additional sales team members.

-Saved $100,000 quarterly through vendor negotiations and consolidation.

CHIROCARE, P.C., Aurora, CO 08/2004-05/2005

Office Manager / Billing Supervisor

Directed front office staff in the day-to-day operations and served as the primary insurance billing specialist for a single doctor chiropractic office and therapeutic center.

Oversaw the administrative support staff in the processing of patients. Billed and collected payments from insurance companies and patients for services rendered. Compiled patient records for billing. Controlled patient flow through the in office treatment process. Organized and archived confidential health information.

-Collected $300,000.00 in past due claims.

-Increased monthly revenue by 20% by introducing electronic claims billing, reducing the number of days a claim was outstanding.

WALT DISNEY WORLD RESORT, Orlando, FL 01/2004-07/2009

Restaurant Seater / General Teller / Assigner

Provided exceptional guest service in a full service dining environment for a multi-billion dollar leader in hospitality.

Assisted guests with reservation check-in and provided them with details about the dining experience as I directed them to their table. Acted as cashier and general teller, collecting payments and creating restaurant deposits. Controlled the flow of guests in and out of the restaurant through timely seating of guests, exceeding established metrics.

INDIAN TREE CHIROPRACTIC, P.C., Arvada, CO 09/1996-01/2004

Chiropractic Administrative Assistant

Provided administrative support to an award winning chiropractor in a private practice offering chiropractic and therapeutic services.

Coordinated patient scheduling and insurance billing. Carried out routine patient record audits to verify timely payment. Received and applied payments and balanced accounts using integrated medical billing software. Processed and cataloged patient x-rays. Typed medical correspondences from recorded dictation.

-Developed and implemented new forms and procedures insuring 100% compliance with HIPAA regulations.

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