Project Manager Sales
Resume:
Sean
M. Lowrey
Austin, TX *****
abqp22@r.postjobfree.com
Executive Summary
Information
Technology Project Manager and business operations partner
for upwards of 120 locations in 11 states with over 10 years
of experience.
Managed field
users input for all stages of software development life
cycle (SDLC) including requirements gathering, design,
functionality, testing, implementation, training and follow
up for corporate to field based initiatives.
Managed and
maintained networks, telephony, servers, LANs, workstations
and processes for internal customers.
Productivity
& workflow improvement specialist with budget oversight.
Strong
technical communication skills in multi-media, writing,
documentation and training.
Exceptional
communicator and customer-focused to serve both internal and
external customers.
Strong leader
with proven track record of teamwork, mentoring, coaching
and promotion of direct reports.
Professional Experience
FEDEX OFFICE,
formerly FedEx Kinko’s/Kinko’s
Field Technology Consultant/ Manager
2000 – 2008
Managed enterprise
technology systems overseeing hardware, software, policy,
procurement and infrastructure. Performed area, district, and
location specific analysis of technology requirements for corporate
rollouts and development of emerging enterprise systems. Provided
leadership, change management, training and support as liaison from
corporate to field.
Defined Senior Technology Specialist roll for 120 location area
with direct input upon standardization for national rollout and
adoption. Managed remotely a team of eight specialists to
ensure technical systems were Standard Operating Procedures
(SOP) and Sarbanes-Oxley (SOX) compliant.
Successfully led, implemented, managed, and trained the largest
technology investment in the company’s history; changing from
DOS based Point of Sale system to a proprietary Windows-based
system.
Managed and implemented the installation of various proprietary
software packages and consistently achieved deadlines for cost
savings on software licenses.
Achieving Presidents Club #1 ranking out of 1500+ locations in
2007 by insuring all technical systems passed strict internal
SOX technology audits.
Collaborated with multiple departments at the corporate office
during various stages of software/hardware, eCommerce, training
development and standard operating procedures including
planning, testing, and implementation providing specific
corporate insight to address field based issues.
Audited sales tax, SKU, hardware and software to ensure SOX
compliance for all managed locations.
Managed an annual budget of up to $200,000 for a fleet of over
500+ computer assets for quarterly equipment refreshes.
Saved the company over $15,000 in installation costs by managing
the implementation and training for a proprietary self-service
fax solution.
Saved the company $120,000 annually by performing internal
audits with disconnects for cell and landline phones.
Orchestrated planning, vendor engagement, workflow assessment,
implementation and maintenance for Facilities Management Sites
for five Fortune 500 customers.
Pioneered and developed and implemented DocStore ™ Certification
process for area that was formally adopted enterprise-wide.
Assistant Manager of Technology
1999 –2000
Managed Technology and
Operations departments that serving both internal and external
customers. Provided Technology leadership, training and
ongoing support for 16 metro locations within district.
Increased Technology Sales/Profit in excess of 56% in one
fiscal year.
Assisted with consultation and implementation of technology
issues for Area Technical Manager, Regional Technology
Specialist and Regional Technical Trainer by standardizing
digital competency for Kansas City Metro team members.
Maintained the store’s network infrastructure and equipment,
department (Profit & Loss) P&L and procurement processes
leading to an increase of entire store sales upwards of 225%
in the first year.
Digital Output Specialist
1998 –1999
Created documents for
retail and commercial customers in addition to providing specific
input and training for internal team regarding technology offerings.
Increased
Technology Sales in excess of 40% in first fiscal year.
Maintained the centers
network infrastructure and computer hardware/software with specific
control over infrastructure, procurement, vendor relations and
forecast planning.
Worked closely with the
project manager for all print and graphic design needs for
AlliedSignal/Honeywell/GE, increasing portfolios’ year over year
sales upwards of 200%.
Served as technical
expert on sales calls with Major Account Managers for Facilities
Management locations and assisted with the development of a
technical relationship with the customer through training and
technical expertise resulting in increasing top and bottom line
sales.
Awards
2006:
FedEx Beacon Award for outstanding leadership during national
rollout of Order to Pay (OTP).
2003 – 2004:
Prestigious National Top Performer award from Chief Executive
Officer (CEO) for exceptional leadership.
2002 – 2004:
National Award from Chief Information Officer (CIO) for the
development, consultation and standardization of a companywide
Laptop Docking Station Solution
Certifications
Project Management Certification (CAPM) in Progress, Austin
Community College, Austin, TX
Education
BA,
Major: Criminal Justice; Minor: Photography, University of Central
Missouri, Warrensburg, MO
Completed 50% of degree
AA,
State Fair Community College, Sedalia, MO
IT PMP,
Information Technology Production Management Classes, Austin
Community College, Austin, TX
Technical Skills
MS-Office Products:
Operating Systems:
Internet Access:
Graphics Suites:
Hardware:
Office Suite, OneNote, Project and Outlook.
Windows 3.1 to Vista
FrontPage and Dreamweaver
E-mail and Email clients, TCP/IP, HTML and FTP.
Adobe Photoshop, Premiere, Illustrator, PageMaker, Acrobat, and
QuarkXPress
Computer hardware, network maintenance, building and
troubleshooting.
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