Manager Quality Control
Resume:
Resume Sean Murphy
Sean Murphy
Murfreesboro, TN 37128
abqp17@r.postjobfree.com
http://www.linkedin.com/in/seanmurphy2009
Education:
Riverdale High School Graduate, Murfreesboro, TN
BS Degree in Hotel/Restaurant Administration from the University of Tennessee, Knoxville, TN
Currently enrolled online in New Horizons Computer Learning Center to achieve CompTIA, MCITP
2008 Server, and SQL 2008 Server Certifications.
Summary: I have 11 years of Warehouse/Distribution Center management experience, 3 years within a 3-PL
environment. I am highly Self Motivated, Results Driven, Detailed, and Dedicated in my work ethic.
I am proficient with AS/400 Query and Microsoft Excel. I have the ability to work with others and Lead
a project from start to finish. I can effectively communicate with all levels of management.
Certifications:
National Career Readiness Program Platinum Certificate (highest achievable level)
American Hotel & Motel Association Hospitality Supervisor
Work Experience:
9/01 2/09: Anderson News / Prologix Distribution Services, LLC
6016 Brookvale Lane # 151, Knoxville, TN 37919, phone # 865-***-**** ext. 1443
1/08 2/09: Warehouse and Inventory Control Specialist (a Corporate I.T. position)
Company-wide contact and support for Publisher Book Returns
Company-wide contact and support for warehouse operations
Used Root Cause Analysis on a Corporate scale to research and resolve Publisher, 3-PL, and
Internal Customer problems and complaints
Organized and Established the Orlando, FL Book Distribution Center
Improved Publisher Return efficiencies Company-wide resulting in increased cost savings and
fewer Product Return unit and dollar discrepancies
Assigned to the design and installation team for a new Warehouse Management System
Assisted with many warehouse system conversion s
Evaluated warehouse operations and assisted with developing metrics to gauge performance
Extensive travel required
5/02 1/08: Book Operations Supervisor
Extensive knowledge of all warehouse operations
Used Root Cause Analysis to research and resolve Publisher, 3-PL, and Internal Customers
problems and complaints
More than doubled Product Returns production while reducing FTE s
Improved weekly cash flow by approximately $300,000
By 2007, reduced yearly publisher credit discrepancies to about 4% of the 2003 level
Improved work flow and production efficiency throughout the warehouse
Extensive travel to help install and train Product Returns System at other company warehouses
Worked with I.T. to find and correct program errors for product return system
Organized and Established the Fort Mill, SC Book Distribution Center
Strong systems knowledge of all warehouse departments
Established Inventory Control department and SOP s
Evaluated warehouse operations and developed and reported metrics to gauge performance
Set up Quality Control procedures for various departments
Page 2
Sean Murphy
1215 Ballater Dr.
Murfreesboro, TN 37128, USA
abqp17@r.postjobfree.com
Work Experience (cont.):
12/95 6/01: Advance Auto Parts
5008 Airport Road, Roanoke, VA 24012, phone # 877-***-****
2/98 6/01: P.D.Q. Distribution Center Manager
Organized and Established a new warehouse in Albany, NY
Successful start-up of the Albany warehouse allowed service to begin two weeks ahead of
schedule
Discovered tax advantages not being utilized for the Albany, NY area, saving about $75,000
annually
Maintained inventory accuracy to within .1% on a $6 Million inventory of more than 29,000
sku s
Maintained successful next day delivery to 214 stores in a 10 state market
Limited travel to assist with additional warehouse start-ups or restructuring
Evaluated warehouse operations and developed and reported metrics to gauge performance
Set up Quality Control procedures for Pick-Pack department
Strong systems knowledge of all warehouse departments
Used Root Cause Analysis to research and resolve Inventory and Customer problems and
complaints
12/95 2/98: Store Manager
Tasked with and successfully completed a new store start-up
Successful start-up allowed store operations to begin 2 days ahead of schedule
Assisted with the start-up and opening of other stores in the market
System and Operations installer and trainer for our Division
Was named Assistant Manager of the Quarter from over 200 candidates
Evaluated store operations and reported metrics
Additional Skills: Warehouse Management System (WMS), Radio Frequency Equipment (RF),
Configure and Install CAT 5 data lines, network hardware installer, Tangent Systems,
AS/400 Query, MS Excel, MS Word, Windows XP, Forklift, Reach Truck, Cherry
Picker, Type 50 WPM, H.R.G.A.S. and H.I.S. Hotel System s
Contact this candidate