Shaun Jacob
Project/Account Manager - Information Architect
SUMMARY
I am a Project/Account Manager and Usability/User Experience Manager. In a project/account management
role, I excel in giving clients the personalized service and quality that they long for and deserve. In Information
Architecture, I specialize in helping my clients gain the perspective of what their users needs are and how to
separate and focus on this in relation to their own wants.
I have an extensive background in the management of the design and development of sophisticated, easy-to-
use websites and other online marketing initiatives. In my career I ve been involved in hundreds of marketing
projects including everything from multi-million dollar company websites to online banner ads for non-profit
organizations.
Highlights from my client list include CableOne, SunCor Development Company, Mighty Interactive, Off
Madison Ave, AZ Heart Institute, The Arizona Biltmore Resort & Spa, Greater Phoenix Convention & Visitors
Bureau, St. Joseph's Health & Wealth Raffle, E.B. Lane, AZ Superbowl Host Committee, MGM Grand Hotel &
Casino, Peter Piper Pizza, Briggs & Stratton, Phoenix Children's Hospital, Pulte Homes, The Little Gym, Wal-
Mart, Corona, Toyota, and Airtran Airlines.
EXPERIENCE
Stealthmode Partners, Chandler, AZ (Gangplank) 2010 - present
Project/Account Management and Social Media Community Management
SMJacob Interactive, Chandler, AZ (Gangplank) 2008 - 2010
Lead Project Management / Information Architect
E.B. Lane Interactive, Phoenix, AZ 2007 - 2008
Lead Interactive Project Manager
Cramer-Krasselt Phoenix Digital, Phoenix, AZ 2006 - 2007
Ad Traffic Controller / Designer / Flash Developer
Mighty Interactive, A Division of Off Madison Ave, Tempe, AZ 2005 - 2006
Project Manager / Interactive Production Manager
Starphaz, A Division of Patrick Hayes Architecture, Scottsdale, AZ 2003 - 2005
Project Manager / Information Architect / Designer
EDUCATION
The Art Institute of Phoenix (AIPX), Phoenix, AZ
Bachelor of Arts Degree, Multimedia Web Design
SKILLS
Digital project management, account management, project
Project / Client Management
management group direction, interactive production management,
client relationship management, information architecture, website
usability, contract management, marketing budget management, RFP
response management, community management, social media
management, analytics reporting and management, online ad
management, quality assurance, issue resolution, billing support
Languages / Development Tools HTML, JavaScript, PHP, XML, Wordpress
Databases MySQL / Microsoft Access / MSSQL
Other Areas of Expertise 37 Signals Basecamp, 37 Signals Highrise, Wordpress, MS Office,
MS Project, IMovie, Adobe Photoshop, Adobe Illustrator, Adobe
Dreamweaver, Adobe Flash, Adobe Fireworks, Adobe Audition, Adobe
Soundbooth, Intuit Quickbooks, Exact Target. Constant Contact.
Phone: 623-***-**** Email Address: abqp16@r.postjobfree.com