Customer Service Representative
Resume:
Sample Combination Resume
Rebecca Smith
Charleston, IL 61920
*******@*****.***.***
Objective A public relations position requiring well-developed communication, administrative
and organizational skills.
Related Skills Experience in designing marketing research studies and surveys.
Comfortable with public speaking; excellent oral and written communication skills
Computer literate in Microsoft Office programs; QuarkXPress and PageMaker
Fluent in French
Education Eastern Illinois University, Charleston, IL
Bachelor of Arts in Communication Studies, May 2005
Minor: Business Administration
Study Abroad
Nene College, Northhampton, England
Combined Honours Programme, January April 2004
Activities Eastern Illinois University
Student Alumni Ambassador, 2000-2005
Assisted with Open House
Gave tours of the President s historic home
Zeta Tau Alpha Sorority, 2001-2005
SPCA Volunteer
Charleston Children s Fair Volunteer
Work Abroad College Francois Premier, Villers-Cotterets, France
Experience Foreign Language Assistant, May August 2003
Strengthened French communication skills by living with a native family
Organized, planned and taught classes in a foreign language program
Experience Kirkman Sports Marketing, Charleston, IL
Intern, Spring Semester 2003
Created and sold marketing plans to clients
Gained considerable experience organizing and assisting in all station promotions
Developed and voiced commercials
First Mortgage Services, Inc., Charleston, IL
Customer Service Representative, August 2001 May 2002
Answered customer inquiries regarding mortgage services
Provided assistance in completing necessary forms
Aided in the design and development of marketing plans
Revised all investor processing forms and employee handbook
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