Leanne Elliott

Email: abqojl@r.postjobfree.com

Address: **** ***** **** *****

City: Jacksonville

State: AR

Zip: 72076

Country: USA

Phone: 501-***-****

Skill Level: Experienced

Salary Range: $80,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Resume of Leanne Elliott

1401 North Jeff Davis

Jacksonville, Arkansas 72076

Home Phone 501-***-****

Cell Phone 501-***-**** (preferred number)

February, 2013

Email Address: abqojl@r.postjobfree.com

Qualifications

Has broad-based knowledge and experience with the Fidelity Information Systems (FIS) deposit applications obtained from 20 years of developing and testing software in a retail banking environment.

Believes that customer satisfaction is primary objective in all work endeavors/ I enjoy working with clients very much.

Enjoys working in team environment.

Demonstrates effective time management and organization skills.

Have developed strong analytical and problem solving skills.

Possesses strong verbal and communication skills.

Have excellent documentation, writing, and grammar skills.

Have very strong research capabilities and outcomes.

Have a very detail oriented approach to problem solving, creating and reviewing design requirements documentation and identifying and writing test scripts.

Have ability to work simultaneously on multiple projects

Enjoys flexibility and can adapt to various types of assignments.

Experience

TD Bank

Contractor as a Business Analyst for RMI Project Management May 2012 until January 2013

I worked with the Retail Money In (RMI) Project Management Team as a Business Analyst. I gathered Business Requirements from the different business organizations within RMI and wrote the Business Requirements document for a large project that included the Host deposit application and distributive systems. I obtained approval of these requirements from the different organizations included in the project. I reviewed and made recommendations to Technology that all of the technical Business Requirements were represented in the projects System Requirements Specifications (SRS) document. I also created Project Timelines which I supported and completed for the first phase of this project. I attended each business organizations meeting to ensure that the projects applicable Business Requirements were included in their Requirements Document. I also reviewed each organizations test scripts to verify that all of the Business Requirements were represented in each organizations test cases. While working with this large project I also had similar responsibilities for five other smaller projects.

I left this assignment because I had been working 60-70+ hours per week since last spring. I will work overtime when required but this schedule was too consuming with no end in sight. I decided to pursue other opportunities.

TEK Systems August 2011 until October 2011

Business Analyst/Quality Control Tester

I worked with the companys Vestcom disaster recovery program and tested software tools designed to detect defects prior to production implementation installation. I left this company because my assignments were not advancing my career goals.

Randstad Technologies December 2009 until August 2011

Contractor as a Business Analyst for TD Banks deposit HOST applications

I was a Business Analyst on numerous testing teams for the Savings Time (ST) and IMPACS (IM) deposit applications written by FIS. Our testing was manual and we tracked our test cases and defects with the Quality Center (QC) software. Testing included identifying, writing, and executing test cases that were based on design documents developed by our Technology Partners or by 3rd-party Vendors. Our testing focused on new project requirements and on regression testing. No production defects were traced back to my test cases after implementation. I believe that one of my strongest skill sets is writing and executing test cases that I have identified from design documents and from conversations with developers and Line of Business Users.

While at TD Bank I supported multiple development projects including implementation of the IM Tax 2010 project. In this project I verified with EZ Trieves and FIS software that all of the interest bearing checking accounts was identified so that the annual tax documents could be prepared and mailed to the banks customers.

I worked as the Lead Business Analyst in the File Grouping and Segmentation Project for ST and IM. This project was implemented to decrease batch processing time. Every IM and ST online and batch transaction was tested to ensure that the project did not impact any feature/functionality of the HOST deposit applications.

I was also a member of the testing team for the Duplicate Elimination Project for ST and IM. This project was a post- acquisition project. When new account numbers were assigned, the testing team verified that the pre-existing functionality was intact on the new account.

I worked with Metavante Visa Debit Card project that changed VD Holds to one day Holds on the IM application. I was named one of two of the most valuable team members on this project. I had the opportunity to provide significant support to the multiple retail channels (distributive applications) that were a part of the testing effort. My testing included testing the HOST application, establishing test scenarios on the HOST application for the retail channels, and verifying test results from simulated testing with Metavante files. This project was implemented into production with one defect post implementation.

I wrote the System Requirements Specifications (SRS) for the ST Dormancy Project. This project ensured that accounts were not prematurely going into dormancy. I also designed and wrote the testing strategy and test cases for this project using parallel files to verify before and after results. This project had no post implementation defects.

I left this assignment to pursue full-time local employment but quickly discovered that I wanted to continue working in the retail banking industry.

Carlisle & Gallagher January 2008 until December 2008

Contractor as a Business Analyst for ST

I worked as a consultant on the ST Retirement System and establishing procedures to make annual contributions to customer IRA plans through various channels such as online channel, IVR channel and telephone channel. I also worked with IM development projects that required working on the project definition documentation and the testing requirements. I engaged the testing teams to ensure new feature/functionality was included in the test scripts for the project. While on this assignment, I also supported offshore testing teams during the initial Unit Testing phase.

I left this assignment because of family health issues that I needed to participate in and support. My daughter also got married and I worked closely with her in planning her wedding.

Netcom Recruiters January 2007 until May 2007

Temporary Contract position for tax withholding project

I worked with Withholding Department and Office of Information Services in developing and testing file and record specifications for electronic filing project. I also developed customer contact letters, tracked communication processes with customers, guided them through error resolutions, and then verified corrections. Correcting these errors ensured that their W2s were correct.

This was a temporary assignment and ended after tax season.

Fidelity Information Systems August 1991 until February 2006

Sr. Business Analyst

I was employed by Fidelity Information Systems for 15 years. I was initially employed as a Business Analyst 1 and progressed to Sr. Business Analyst.

Responsibilities included:

Developing client business requirements for feature/function enhancements to multiple applications including deposit applications, intersystem transfer applications, and customization of clients reports. This responsibility included achieving consensus with clients and developers to obtain signoff.

Participation in testing and implementation of major upgrades to FIS deposit applications.

Writing detail product designs that are based on client business requirements and obtaining approval from developers and clients.

Testing custom enhancements to multiple applications based on business requirements. This testing included developing test strategy and test plans, identifying testing requirements, developing detail test scripts, developing regression test scripts, tracking defects, verifying test results and reporting test results.

Identifying errors in testing, determining the root cause of errors, developing plans to correct errors, and then testing to verify correct results.

Quality control testing of application enhancements when migrating to multiple environments.

Using requirements traceability methodology to verify test results.

Testing and implementation of general ledger parameters for the GN/SA application developed to support the banks financial applications and reporting.

Supporting clients during User Acceptance Testing and post implementation of projects.

Mapping and verification of converted data to new applications.

Writing application documentation and training materials for client distribution.

Presentation of training materials to co-workers and clients.

Union National Bank December 1989 to August 1991

Auditor

I was employed in the Audit Department after graduating from college with a degree in accounting. During that time I developed an expertise in auditing mortgage loan underwriting practices as required by federal underwriting guidelines.

I left this assignment to work with FIS to support their deposit applications for retail banking clients

Education

Bachelors of Science Accounting Degree, University of Arkansas at Little Rock.

Accounting knowledge as evidenced by Accounting Degree and passing CPA exam the first time that I sat for the exam.

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