Project Manager Management

Stacey Robinson

Email: *********@********.***

Address: *** ***** ****

City: Stockbridge

State: GA

Zip: 30281

Country: USA

Phone: 404-***-****

Skill Level: Management

Salary Range: $135,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

STACEY P. ROBINSON, MBA, MPM, PMP

161 KIARA LANE * STOCKBRIDGE, GA 30281

770-***-**** (home) * 404-***-**** (cell) * ******@*********.***

Goal-oriented professional with a capacity to analyze business processes and lead innovative projects from concept through execution. Proven ability to manage customer expectations, delegate staff responsibilities, and balance changing priorities. Extremely adaptable performer with a commitment to achieving personal, team, and organizational objectives. Strong communication and strategic thinking abilities. Decisive leader, able to resolve problems in a proactive and efficient manner.

PROJECT MANAGEMENT METHODOLOGIES ($100,000 to Multi-million Dollar ($100 Million) Projects)

SKILLS/EXPERIENCE

Full Life Cycle Development 10 Years Vendor Management 11 Years

Program, Project & Resource Management 12 Years Project Team Leadership 11 Years

Process Management 12 Years Presentations & Facilitation 13 Years

Risk Assessment & Mgmt 11 Years Change Control & Change Management 11 Years

Process Management 12 Years Supervisory, Mgt & Team Leading Experience 11 Years

CERTIFICATIONS

PROJECT MANAGEMENT PROFESSIONAL (PMP) CERTIFICATION 2005

EDUCATION

Keller Graduate School of Management Master of Business Administration- 2007

Master of Project Management-2007

DeVry University - Atlanta, GA Bachelor of Science Telecommunications-2000

PROFESSIONAL EXPERIENCE

Cisco Systems - Lawrenceville, GA 6/18/12 - Present

Sr. Project Manager - AT&T Mobility

Lead Project Manager for AT&T Mobility 4G and LTE NEO Network Implementation data infrastructure for the Policy Access Server (HPc7000) project. Manage, cross-functional teams. Lead risk analyst on the AT&T project to build and maintain the vendor relationship. Manage resources spanning over 8 National Data Centers in parallel. Work daily with Network Engineers and Project Managers within Cisco and AT&T to build and adhere to AT&T processes and procedures. Plan and execute activities before, during and after network integration and testing of AT&T zones. Act as a liaison between AT&T, Cisco and vendors to manage schedules and dependencies. Responsible for monthly budget tracking and management Oracle Financial Accountable for budget variances and risk analysis to ensure the project is on time and within budget.

NEC Corporation Of America - Atlanta, GA 5/2011 - 3/30/12

Project Manager - Cisco Call Manager VoIP Deployment

Manage the customer relationships for service and implementation of enterprise voice & data infrastructure. Leads cross functional teams utilizing classic project management techniques to complete projects within allotted timeline and budget and also ensures service SLAs are met. Develop detailed work plans, schedules, project estimates, resource plans, and status reports for assigned projects. Conduct customer meetings and is responsible for project tracking, service trending, and analysis. Ensure adherence to quality standards and reviews project and SLA deliverables. Recommend and take action to direct the analysis and solutions of problems. Selects, develops and evaluates personnel to ensure the efficient operation of service delivery. Manage the day to day operations & schedules of service delivery.

AT&T/AT&T WIRELESS/ BELLSOUTH TELECOMMUNICATIONS / BELLSOUTH.NET - Atlanta, GA 2/2000- 4/2011

Senior Technical Project Manager(AT&T Wireless)

Managed multiple multi-million dollar Gateway Infrastructure data center projects as Mobile Network project manager for the company`s future growth initiative within the Network Planning and Engineering PMO. Network Infrastructure: Serve as the crux that lead continual implementation of multiple critical projects totaling over $100 Million for AT&T`s 4G platform and the increased capacity of AT&T`s mobile growth from 19 to 21 million customers.

Management: Manage matrix teams consisting of more than 40 Engineers, Developers, Architects, DBA, etc. (FTE and Contractors). Core Team with direct management consists of 7 - 15 resources, depending on project complexity.

Executive Reporting: Create executive presentations and present current project status to Vice Presidents, Executive Directors and subsequent staff.

Strategic Planning: Successfully using principles from "Immersion Leadership" to train personnel on cross group communication skills designed to improve relationships and cross functional collaboration.

Technical Summary: Juniper SRX, Juniper STRM, Tipping Point IPS, Cisco 7613(GGSN), Foundry, F5, HP Project and Portfolio Management Center, Business Objects, IWOs ticket tracking tool, and SharePoint 3.0

Network Technical Manager/Project Manager (AT&T) 6/2006 - 6/2010

Supported the applications and systems environment - Provides end -to-end support. Liaison between customer end-users and product developer/vendors, such as Nortel, Chatsworth and Cisco. Overall project management of existing production VOIP application.

Managed product vendor relationship. Managed implementation, deployment, and training on new or enhancements to existing applications. Conducted site surveys to integrate specific local knowledge with local and/or regional project requests. Planned, directed, and coordinated the implementation activities for Transport service requirements for new and existing buildings, major moves and reorganizations. Project Manager for Atlanta area Central Office Network implementation/upgrades. Project Managed the planning, implementation and control for Executive Managements Voice and Data Communications.

Saved company over $500,000 in Cost Avoidance by re-using decommissioned equipment.

Project managed over 150 communications projects for BellSouth officers and staff.

Recognized by customers for quickly resolving potential communications issues.

Project Manager, Messaging Group (BellSouth Telecommunications) 5/2004-6/2006

Directed the planning and execution of Enterprise Email projects which included Anti-Spam/Anti-Virus initiatives using Foundry, Webmail upgrades, to help drive company goal of achieving Best in Class for email service. Supervised daily operations, such as procuring equipment and day-to-day meeting with Operations. SDLC Project Management of projects from scope through implementation and closing including strategy, timelines, staffing, and client management. Manage entire engineering budget (up to $12 million) for 2005. Interfaced with teams of 8 or more members including Developers, Dabs, QA/Testers and System Support staff. Estimated and analyzed expenses with Director and finance team. Monitor and report project status using MS Project, MS Word and MS Excel. Facilitate weekly engineering team meetings as well as 8-10 project meetings for the Infrastructure deployment of Email Initiatives on a weekly basis. Interfaced with Mail Operations team on a daily basis to ensure Engineering and Operations are on the same page. Maintained full responsibility for team performance and overall project success.

Substantially decreased response times to product development and marketing updates by implementing department communications plans which established a central point of contact for group projects.

Serving as project manager for 15+ high-impact projects with the Engineering team.

Project Managed large-scale corporate Octal VM platform to Avaya VM Platform conversion for voicemail migration initiative that delivered immediate cost savings of $1,000,000.

Transport Staff Analyst/Project Manager, Corporate Voicemail (BellSouth Telecommunications) 4/2003-5/2004

Analyzed business practices and provided full relationship management and support for a major transition that consolidated company facilities to deliver tangible improvements to the bottom-line. Contributed to strategic planning and recommended processes and technology improvements. Analyzed financial and billing procedures. Provided change management support.

Provided services worth over $5 million each year to 50,000 customers in nine U.S. states.

Played integral role in convergence of multi-line hunt groups, disconnecting 50+ circuits and 100 hunt groups, and producing exceptional financial savings for the organization.

Led DSL Access implementation project that cut monthly costs by $200,000; monitored circuit activity and identified 53 DS1 circuits for disconnection, delivering cost savings of $125,000.

ADDITIONAL KNOWLEDGE

Cisco Call Manager, Cisco Unified Messaging, Frame Relay, ATM, SONET, ISDN, DSL, T1 and T3 technologies, ACD, IVR, Call Accounting, SMDR, PBX, LAN/WAN, Ethernet, Nortel SL-100, Foundry, Cisco Telepresence, Rockwell Spectrum ACD, DHCP, OC-48, MX Logic, EMC, TrendMicro, Openwave Email Platform, Avaya, Octel, PSTN, Private Line, MS Project, MS Office Suite and Remedy, Oracle Financial, SharePoint, Cisco 7613, HP c7000 Policy Access Server, Open Net CPM 3.0, 4.1 & 5.0 Application

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