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Niccole

CarrollCleaning Customer Service Specialist

Mobile Phone: 941-***-****

Secondary Phone: 813-***-****

E-mail: abqo60@r.postjobfree.com

OBJECTIVE

To secure a position that will utilize my exceptional customer service and/or cleaning skills, in a company where there is a possibility of advancement. I will provide references upon request.

WORK EXPERIENCE

Associate Maid

November 2009 - present

Molly Maid Tampa, FL

Personal and Household Services

The Tampa Molly Maid offers Associate Maid positions only. I currently work here part time.

- Commercial and Residential cleaning

Route Manager/ Estimator

December 2007 - October 2009

Molly Maid Sarasota, FL

Personal and Household Services

- Lead a two to three person team cleaning homes and businesses

- Delegated work to associate maids working under me

- Assessed clients wants / needs and took appropriate action pleasing to our customers according to company standards

- Performed in home estimates securing many new clients for the company

- Measured, mixed and distributed chemicals to teams as needed

- Learned to use Molly Maids administrative software program in order to take over clerical responsibilities when needed

General Office Assistant

March 2002 - March 2003

Battals Energy Paterson, NJ

Energy and Utilities

- Data entry (customer info, service updates, new client accounts)

- Faxing, filing, billing, documentation

- Answering phones, promoting our services to potential clientel

EDUCATION

High School - Graduate 2000

CHS Clifton, NJ

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