Sales Manager
Resume:
Internet Sales Manager
Marlena Marie Foote ** Reynolds Drive Horseheads, NY 14845
315-***-**** ************@*****.*** Education
Bachelor of Science in Psychology
August 2004 ~ May 2008 Ithaca College Ithaca, NY, United States
Minor in Business Administration
Awarded Clark Scholorship each semester for maintaing a 3.5 GPAExperience
Internet Sales Manager
August 2009 ~ Present Maguire Family of Dealerships Ithaca, NY, United States
Maguire Family of Dealerships sells 18 different franchises of new and used vehicles and markets a complete line of aftermarket automotive products and services.
General Responsibilities:Support and execute sales and business development strategies including compiling, evaluating and prioritizing prospects, cold-calling, follow-ups, and provision of information for prospects via telephone, e-mail and in personMaintain accurate, up-to-date records utilizing the CRM tool Autobase for all touch points related to the sales processPrepare reports and updates; participate in meetings, demonstrations, and presentationsProvide input and assistance to upper management in the development and ongoing evaluation of sales strategiesCoordinate and manage 5 locations to follow up with sales representatives to insure the highest level of customer satisfation and sales
Key Accomplishments:Helped increase the dealership Customer Satisfaction Index (CSI) from 70% to 98% and maintained this level of excellence from year to yearIncreased internet sales volume by 60% and doubled profits by doing soAccounted for 26% of all sales in the companyDeveloped, directed, and monitored comprehensive communications and advertising programs through implantation of various media designed to achieve desired resultsDeveloped, directed, and managed all Internet sales for the dealershipExperience
Account Executive
August 2008 ~ August 2009 Democrat and Chronicle Rochester, NY, United States
Democrat and Chronicle is one of the top media companies in the country, reaching 86.7% of the market.
General Responsibilities:Managed a retail sales territory and program, with ultimate accountability for driving sales of over 50 print and online advertising products through customer retention strategies resulting in more valued customer relationships and other stakeholder partnerships.
Key Accomplishments:Assisted over 150 companies in developing and maintaining effective advertising campaigns that resulted in 15% increase in traffic and sales revenueAchieved sales goals of over 60 thousand dollars and averaged 10 new businesses each month through effective marketing, cold calling, sales presentations, networking, and follow upDeveloped quality long term business relationships with a 90% of repeat customers and a 25% corresponding increase in salesCreated over 100 constructive print copy each month and assisted in the design and lay outs of effective advertisement using AdtrackerExperience
Sales Intern
January 2008 ~ April 2008 Cayuga Radio Group Ithaca, NY, United States
The Cayuga Radio Group is made up of six outstanding radio stations that are leaders in the Finger Lakes market
General Responsibilities:
Participated in and contributed to all aspects of broadcast sales and marketing for radio stations serving a regional radio market.Formulated, directed, and coordinated marketing activities and policies; promoted and sold media products and services to companies in the Ithaca areaAided in presenting the best on air product and best customer service by executing over 50 sales presentations each monthBuilt and cultivated strong business relationships with clients to ensure total satisfaction and generate more referralsExperience
Research Assistant
September 2006 ~ July 2007 Ithaca College Ithaca, NY, United States
Researched media literacy and changes in media todayConducted experiments to analyze the effects of humor and violence on message receptionExperience
Manager
June 2003 ~ June 2006 Cooperstown Souvenir Shop Ithaca, NY, United States
Cooperstown Souvenir Shoppe is located in a historic small town and known as the home of baseball attracting thousands of tourists each year.
General Responsibilities:Managed and mentored 5 people; motivated staff to meet/exceed established sales goals and objectivesMonitored and reported sales volume, financial and business transactions
Key Accomplishments:Responsible for managing and directing financial operations for the businessIncreased gross profit margins 16% to 21% by restructuring organization through root cause analysis and process management initiativesAided staff to resolve customer concerns achieving 95% resolutions of conflictsOrganized inventory and provided current records and timely precise information for orderingPromoted to manager due to increase sales and high customer satisfactionHonors & Awards
Clark Foundation Scholarship for maintaining a 3.5 GPA each semester Interest & Hobbies
Sports & Fitness, Running, Basketball, Track & Field, Reading, Crossword Puzzles, Photography, Music, Piano, Poetry, Knitting. Language
Spanish IntermediateLanguage
Italian Intermediate
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