Elizabeth Nolan

Email: abqnua@r.postjobfree.com

Address: ***** ****** ***** **

City: Midlothian

State: VA

Zip: 23112

Country: USA

Phone: 804-***-****

Skill Level: Management

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

ELIZABETH NOLAN

13906 SHADOW RIDGE LANE

MIDLOTHIAN, VA 23112

804-***-****

abqnua@r.postjobfree.com

OBJECTIVE

To obtain a responsible position in a company where my experience, accomplishments & proficiency can be effectively utilized to improve operations & contribute to the company's success.

CAREER SUMMARY

Extensive experience as an Administrative Assistant, Office Manager, Accounting Specialist.

Proficient with Microsoft Office Professional Suite (2003 some 2007), data entry systems, online banking for business, QuickBooks, Business Works, TSG & IPD systems, ADP Payroll.

Strong organizational, time management & customer service skills.

Assisted co-workers with cross training.

A team player.

Supervision training of new employees with various administrative & accounting job tasks.

Very detailed & multi tasked oriented.

Ability to research & resolve discrepancies with customer & vendor accounts.

Ability to troubleshoot office equipment & computer problems.

Worked closely with Supervisors, Board of Directors Executives, which included transcription of meetings, maintaining records & manuals.

Extensive interaction with vendors, customers & co-workers.

COMPUTER SKILLS

Software: Microsoft Office Professional Suite 1997-2007 (Word, Excel, Access, Publisher, Outlook some PowerPoint) Windows 2003, 7, XP, 98, 95, QuickBooks 1998-2002, Business Works 2004-2013, Nova Via Warp systems 2004-2013, TSG IPD Systems 2004-2013, ADP Payroll 2004-2013, WordPerfect 5.0, 5.1, 6.0

EMPLOYMENT

BREIFINGS MEDIA GROUP, LLC NOV. 2004-JAN. 31, 2013

JOB DESCRIPTION: ACCOUNTING SPECIALIST II

Accounting

Reconciled daily, bi-monthly & monthly bank transactions reconciliations.

Monitored & processed into excel reports daily, outstanding checks, websites & customer service daily balance reports.

Processed bank transfers.

Reconciled deposits to GL on a bi-monthly & monthly basis.

In charge of bi-monthly cash analysis report.

Printed vendor checks.

Processed bi-monthly payroll to ADP.

Tracked maintained all payroll records & updates, through PC Reporting software.

Program Administrator for 401k plan (including end of year Census), Flexible Spending & Merchant accounts.

Prepared & entered into Business Works, month end journal entries for bank transactions, subscription revenue & expenses.

Investigated & handled correspondence related to vendor & customer invoice inquiries.

Prepared & distributed monthly financial statements.

Performed & provided analysis for accounts receivable/payable accounts & reconciled them to the ledger on a monthly basis.

Assisted in the preparation of the year-end comparative financial reports.

Assisted with the data entry of the annual budget.

Updated vendor accounts annually, verified W-9 status.

Prepared & distributed year end 1099s.

Assisted with annual audit.

Stayed current with developments & practice trends in the accounting profession.

Administrative/Human Resources

Worked closely with Managers & Supervisors regarding office correspondence, vendor & customer inquiries.

Composed & handled telephone, fax & e-mail communications between vendors & customers regarding their accounts.

Worked directly with our customer service department by phone, fax & e-mail regarding customer orders, inquiries, daily balance sheet issues & resolving customer conflicts.

Maintained communications by phone, fax & e-mail with ADP Payroll, 401k plan, Merchant account & website companies, regarding income, updates to accounts & correspondence.

Helped maintain office equipment & troubleshoot problems.

Assisted Collection Department in researching customer accounts & correspondence.

Sent out annual & updated reports to current & previous employees enrolled in 401k plan.

Dealt with all correspondence between our Merchant accounts, regarding updates & customer inquiries.

Trained Accounting Assistant promoted to this position & as back up for me in payroll, daily bank, & website daily balance sheets.

Part of Human Resource team, which handled new, terminated & current employees correspondence.

Helped maintain employee files in orderly fashion.

Maintained Accounts Receivable/Payable files, both current & previous years.

Assisted with incoming & outgoing mail for USPS, UPS, FedEx.

Prepared & distributed correspondence to all employees on updates & annual reports regarding payroll, 401K plan & Flexible Spending accounts.

Assisted in ordering office supplies & equipment.

SENIOR CENTER OF RICHMOND 1998-2004

JOB DESCRIPTION: OFFICE MANAGER

Administrative

Responsible for all clerical & administrative support functions.

Answered multi phone lines retrieved messages.

Assisted Executive Director as needed with administrative/clerical duties. Also assisted Board of Directors on as needed basis.

At monthly Board of Director Meetings, took minutes of meeting & later transcribed & printed out for approval at next meeting.

Coordinated & trained front desk personnel.

Assisted training new staff & troubleshooting computer problems.

Helped compose & proofread monthly newsletter. Then formatted & printed out over 2,000 copies on Risograph printer.

Coordinated & trained staff & volunteers to collate, sort & prepare bulk mailing of newsletter each month.

Processed paperwork & took mailing to post office.

Maintained filing system on general administrative functions organized & ordered office supplies.

Converted DOS database system into Access & Excel. Maintained & updated databases. Implemented mailing labels for mailings.

Performed maintenance of office & building equipment. Arranged for repairs, monthly & annual inspections, maintenance agreements.

Supervised housekeeper, custodian & meals coordinator.

Assisted in serving special event luncheons.

Provided tours for incoming potential new members.

Day to day interaction with seniors & visitors meeting with other staff.

Accounting

Maintained all accounting records on QuickBooks.

Prepared deposits bi-weekly.

Reviewed incoming bills & issued checks.

Entered quarterly entries, prepared records for yearly audit.

Ran off various financial reports.

Facilitated members being added to QuickBooks for membership invoicing.

Processed monthly reconciliation statements. Processed monthly invoicing.

Responsible for reporting bi-weekly payroll to payroll firm & verifying each pay check for accuracy when paperwork was delivered. Handled all new hires, terminations changes of staff information.

Worked closely with accountants & auditing firms. Made yearly auditing entries.

June 2003 outsourced bookkeeping, worked closely with personnel to incorporate their coding & entry requirements. Responsible for coding all incoming bills deposits. Reviewed their reports for correct coding payments made.

Monitored transfer of member information to firm for invoicing & verified each month dues received.

Implemented weekly report for staff on total members dues payments received.

Initiated on-line banking with three accounts, downloaded bank reconciliation statements.

Monitored credit card machine activity & reconciled with statements.

Monitored postage machine, ordered postage by phone when needed.

Maintained an orderly filing system for invoices, bills payments.

PROVIDENCE WASHINGTON INSURANCE COMPANY 1990-1997

JOB DESCRIPTION: ADMINISTRATIVE ASSISTANT/RATER

Responsible for all Branch Managers secretarial needs, including dictation by dictaphone.

Answered multi phone lines system & retrieved messages.

Maintained all Agents records & files on computer & hardcopy files. Made up special portfolios manuals for Agents.

Set up & maintained Agents new business log including queries, reports by quarter totals, lines of business Agents office information in Access. Printed out reports as needed.

February 1997, required learning how to rate & issue manually by computer entry 5 lines of commercial insurance in 12 days. Resulted in new job title as Rater.

Trained temporaries hired for policy typing, processing & handling mail. In lieu of temporaries, I handled this job as well.

Data Entry in policy pricing. Updating Agents records,

policy changes, rating issuance of policies.

Responsible for pulling up shared drive & downloading files for office. Oversaw sending & receiving e-mail messages.

Customer Service to Agents via phone, fax & mail.

Prepared correspondence between underwriters & Agents.

Ordered financial reports, MVRs & inspections for insured companies.

Responsible for ordering & rating annual audit on policies each month.

In charge of ordering all office supplies & printer maintenance.

Submitting invoices for payment.

PREVIOUS EMPLOYMENT AUGUST 1971- OCTOBER 1990

Various positions as Assistant Office Supervisor, Receptionist, Secretary, Bookkeeper & Typist

EDUCATION

American Food Safety Institute 2002 Certified in Health Regulation Compliance.

American Red Cross 2003 certified in CPR & AED defibrillator.

Fred Pryor Seminars 1999-2004 How to Deliver Exceptional Customer Service, How to Manage Multiple Projects, Meet Deadlines & Achieve Objectives, Stress Management for Women.

J. Sargent Reynolds 2001 How to Unclutter & Organize your Work.

U.S. Post Office 2001 & 2003 Bulk Mail Training

Yvon Prehn 2001 Tap the Power of Desktop Publishing using Publisher

VCU for Non-Profits 2003 How to Deal with Difficult Employees, Leadership Style

McKendree Imaging Solutions 2001 Training on Risograph printing machine.

John Tyler Community College Computer Courses from 1991-1998 Microsoft Windows, Word 6.0 97, Excel 6.0 97 Access 6.0 97, Intro Advanced in all

Insurance Institute of America 1993 Property Liability Insurance Principles

Insurance Institute of America 1991 Introduction to Property Liability Insurance

South Shore Adult Education Brooklyn, NY 1990 - Intro WordPerfect 5.0 Lotus 123

Erasmus Hall High School Graduate Business Degree

AWARDS CERTIFICATES

2007 BRIEFINGS MEDIA GROUP - PRESIDENTS AWARD

2001 AARP 55 ALIVE/MATURE DRIVING PROGRAM CERTIFICATE FOR DEDICATED SUPPORT

2001 UNITED WAY CERTIFICATE OF APRECIATION FOR ANNUAL PACESETTERS CAMPAIGN

1997-2002- AARP TAX- AIDE CERTIFICATE FOR DEDICATED SERVICE

1995 PROVIDENCE WASHINGTON INS CO PERFORMANCE RECOGNITION AWARD

1994 - PROVIDENCE WASHINGTON INS CO PERFORMANCE RECOGNITION AWARD

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