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Manager Customer Service

Location:
Carlsbad, CA
Posted:
February 20, 2013

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Resume:

James Barry

Email: abqnta@r.postjobfree.com

Address: **** ***** **

City: Carlsbad

State: CA

Zip: 92009

Country: USA

Phone: 714-***-****

Skill Level: Director

Salary Range: $85,000

Primary Skills/Experience:

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Educational Background:

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Job History / Details:

JAMES BARRY

7456 Trigo Lane

Carlsbad, California 92009

714-***-**** / abqnta@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

* Material / Supply Chain professional with over 10 years of success as an Executive-level manager.

* New Product team leader of a cross functional team that implemented three phase milestone program to achieve on time product release, with manufacturability drawings and bills of materials; also approved prototypes and detail lead times for all component parts.

* Initiated a detailed Master Schedule for internal products and outsource contract manufactures resulting in reduced lead times and increased on time deliveries by 25%.

* Utilizing Supply Chain Manager implemented a supplier metrics performance program that monitored and reported quality, on-time delivery and purchase price variance.

* Supply Chain team member of supplier qualification sourcing team.

* Expert level proficiency in MS Office, ERP, MPS, MRPII, Kanban, and Lean Mfg.

PROFESSIONAL EXPERIENCE

MATERIALS MANAGER

Irvine Sensors, Corp., Costa Mesa, California 2005-2011

* Implemented policy and procedures for a new Materials Department, concentrating on Inventory, Purchasing, MPS and MRP.

* Project Manager for implementing a ERP System concentrating on data integrity and easy to read reports.

* Initiated a detail Master Schedule for internal products and outsource contract manufactures resulting in reduced lead times and increased on time deliveries by 25%.

* Team member of a cross functional team that sourced, approved,tracked and interfaced with contract manufactures.

* Implemented a data integrity procedure that achieved 98% open purchase order accuracy and utilizing detail reports eliminated over $20,000 dollars in account payables and false purchase orders.

DIRECTOR OF MATERIALS

Samson, Inc., City of Commerce, California 2004-2005

* Managed planning, purchasing and inventory functions for this manufacturer of cabinets and Access Panels for the commercial building market

* Initiated a Kanban System with documented procedure that reduced inventory 50%. Cost saving $50,000 dollars.

* Streamlined the purchase requisition process by implementing on line requisition utilizing Outlook & Excel.

* Implemented a detail material flow process from our steel manufactures to production floor. Process included written material movement procedures and bin locators.

DIRECTOR OF INVENTORY CONTROL

Data Integrity Systems, La Habra, California 2002-2004

* Designed and documented a three phase program to achieve and maintain 99% inventory accuracy in three months, eliminate physical inventory and discontinue daily cycle counts. Estimated cost saving predicated on company size range from $5,000 to $20,000 dollars.

* The three phase program consists of an eight step modular outline based format for ease in implementation. The program features proven written inventory procedures and detail audit measuring techniques.

* Initiated simpler programs to other operational processes to increase integrity and efficiency to support customer service and bottom line objectives. 1) Bill of Material and MFG Routers integrity 100%. 2)Lead-Time accuracy 95% 3) Open work order and purchase order integrity 100%.

SENIOR MANAGER OF MATERIAL CONTROL

Ceradyne, Inc., Costa Mesa, California 2000-2002

* Managed multi-divisional planning and purchasing functions for this international technical ceramics manufacturer with clients in the medical, automotive, government, aircraft/special forces armor and

semiconductor industries.

* Implemented weekly past due purchase order reports by division and initiated weekly production meetings that decreased past due purchase orders and increased on-time completion dates by 20%.

DIRECTOR OF MATERIALS AND VENDOR RELATIONS Day Runner, Inc., Fullerton, California 1993-2000

* Directed all efforts to enhance the efficiency of domestic and Asian suppliers for this manufacturer and marketer of loose-leaf, paper-based organizers and organizing products.

* Increased Quality Control and reduced excess costs by implementing a supplier metrics performance program that monitored and reported quality, on-time delivery status, purchase price variance, customer service response time and lead-time on a weekly basis.

* Team Leader of sourcing team that sourced factories in the Asian rim.

GENERAL MANAGER, The Kloehn Company, Brea, California (1990-1992)

* Managed daily machine shop operations for custom designer and manufacturer of fluidic components for analytical, clinical and industrial applications.

* Oversaw and managed 150 employees, including recruiting, hiring, training and performance reviews.

* Initiated team of IBM consultants and manufacturing employees, and implemented computerized integrated manufacturing system.

* Initiated manufacturing and warehouse bar coding system that saved roughly $1 million annually in labor costs alone. This system automated instructional aspect for all product assembly.

* Participated in the ISO 9000 team by directing the written procedures for all departments.

DIRECTOR OF INFORMATION SYSTEMS, Pacific Engineering, Anaheim, California (1987-1990)

* Directed Information Systems that supported the engineering and manufacturing segments for this engineering consulting firm specializing in the electrical industry.

* Implemented customized software package that provided quotes for major material handling projects.

* Maintained implementation of MAPICS II on AS/400 and PC network system.

* Created customer reports to support operations and collaborated with engineers to enhance software efficiency.

DIRECTOR OF MATERIALS, Wilson Laboratory, Orange, California (1985-1987)

* Directed all purchasing, production control, shipping and receiving for this electronics manufacturer of testers for PC hard drives.

* Coordinated and managed a sales operations team that achieved the highest sales revenue for the company.

BACHELOR OF ARTS IN OPERATIONS MANAGEMENT California State Fullerton University, Fullerton, California

CERTIFICATIONS / AFFILIATIONS

Member of APICS over 20 years

Certified CPIM for over 20 years



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