Customer Service Project Manager
Resume:
Sarah Hupp
Email: abqnsd@r.postjobfree.com
Address: *** ******* **** #****
City: Blue Eye
State: MO
Zip: 65611
Country: USA
Phone: 417-***-****
Skill Level: Management
Salary Range: $40,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Sarah Hupp
186 Rejoice Lane, #107A, Blue Eye, MO 65611
abqnsd@r.postjobfree.com
Objective
Self-motivation, organization, and experience are qualities I would bring to this business. I am well adapted and excel in new environments. I am a confident self starter that enjoys all aspects of a professional environment.
Professional Skills
Microsoft Excel
Microsoft Word
Microsoft Outlook
Adobe PDF
Filing/Editing
Office Procedures
Telephone Skills
QuickBooks
Quicken
Customer Service Skills
Management Skill
Employment Skills
Developed ability to work in a fast-paced atmosphere
Maintained excellent customer relations and developed customer rapport
Diplomatically resolved customers complaints on as-needed basis
Ability to follow instructions well and make decisions with no supervision
Maintained all record-keeping procedures without error
Delegated responsibilities to employees to meet companys expectations
Effectively developed telephone communication skills and consistently met quotas
Employment History
Morningside Daycare Assistant Director
Develop and Nurture our kids in a safe, respectful, and multicultural learning environment.
Assist with Homework, Recreational and Organized activities.
Implement and Maintain appropriate discipline techniques.
Plan daily activities, special events and workshops.
Instruct students on safe and proper use of supplies and equipment.
Interact professionally and appropriately with parents, children and staff.
Participate in cleaning and maintaining the facilities and equipment.
Evolve Electric Novato, Ca March 2011- December 2011
Executive Admin.
Calendar management, meeting prioritization, meeting coordination
Heavy clerical duties - photocopying, faxing, scanning, typing meeting notes
Travel coordination
Completing expense reports, maintaining schedules, plan and coordinate events
Gives information to callers
Compose Memos
Transcribes notes
Researches
Generates reports (standardized, monthly, quarterly and annual)
Handles multiple concurrent projects
Prepares and monitors invoices, expense reports and tickler files
Setting up new accounts
Receiving calls
A/P and A/R
Nokia Broadband Systems Petaluma, CADec. 1999- Sept. 2002
RMA Coordinator
Receiving and sending all shipments
Originating all documents
Updating all computer charts and files
Setting appointments through e-mail and phone
Training all new employees
Blentech Santa Rosa, Ca October 2008- September 2009
Office Administrator/ Receptionist
First point of contact for all visitors to our organization
Project coordination - working on multiple projects
Composing correspondences
Word processing spreadsheet creation and manipulation of reports
Manages information of the highest level of confidentiality in a professional manner
Prepare outgoing mail, and distribute incoming mail daily
Order and maintain inventory of office supplies
Assist Sales team in sales administration
Excellent verbal and written communication skills
End Design Santa Rosa, Ca September 2005- October 2008
Office Manager/ Personal Assistant
Managing office and warehouse employees
A/P and A/R experience
Opening and closing of office and warehouse
Organizing and scheduling calendars, employee schedules, and events
Set all travel arrangements, appointments and meetings
Oversee facilities maintenance, office equipment and contract agreements
Handles multiple concurrent projects
Petaluma Poultry Petaluma, CaFebruary2005- August 2005
Customer Service
Processing customer orders
Back-up receptionist
Inventory
Receiving all incoming phone calls and responding to customer
Ordering and receiving all office supplies
Correspondence with clients and vendors via e-mail and phone
inquires
Distributing and processing all inbound and outgoing mail
Hydrofarm Petaluma, CA October 2004 - January 2005
Receptionist/Admin. Support
Processing customer orders, invoices, filing & back orders
Administrative support & following up on back orders for purchasing
Ordering and receiving all office supplies
Distributing and processing all inbound and outgoing mail and e-mails
Receiving all incoming phone calls
Filing all paid invoices, accounts receivable, accounts payable & all office statements
Reference:
Lisa Loyd
Morningside
Supervisor
Eva Safar
Petaluma Poultry
Phone: 707-***-****
Jessica Rivera
END Design
Human Resources/Project Manager
Phone: 707-***-****
Elizabeth Grosmann
Pier One
Assistant Manager
Contact this candidate