Customer Service Sales
Resume:
Sample Resume # *
Thomas Santiago
Manchester, NJ 05258
abqnrr@r.postjobfree.com
OBJECTIVE To obtain a position as a legislative assistant
SUMMARY OF QUALIFICATIONS
Intelligent, motivated, and personable individual seeks a full-time career opportunity that utilizes
extensive academic and pre-professional experience while employing excellent research, writing, and
presentation skills.
EDUCATION Ramapo College of New Jersey, Mahwah, New Jersey
Candidate for Bachelor of Arts degree, May 2009
Major: Political Science GPA 3.7/ 4.0
HONORS AND AWARDS
Ramapo College Dean s List, Academic Excellence, Spring 2007- present
Omicron Delta Kappa Honor Society, Leadership Honors, May 5, 2008
Francis J. Dwyer Memorial Scholarship, Academic Excellence/Community Service, April 24, 2007
RELEVANT COURSEWORK
Senior Seminar: Election Year Political Science Seminar Critical Thinking
Business & Society Public Policy State & Local Government
ASSOCIATED RESEARCH PROJECTS
Political Chess: Nationalizing the District Method as the Standard for the Electoral College 2008
Enemies of State: A European Political Spectrum from the French Revolution to Nazi Germany 2007
COMPUTER SKILLS
Proficient in Microsoft Windows, Word, Excel, PowerPoint, and Internet; Experienced with IBM PCs
RELATED EXPERIENCE
Office of State Senator Joseph Kyrillos, Jr., Middletown, New Jersey
Legislative Intern April 2008-present
Advise constituent callers on governmental services and political issues
Implement a computer-based library information system
Expedite recognition letter for high school graduates within the district
OTHER WORK EXPERIENCE
Trivett s Sunoco, Atlantic Highlands, New Jersey
Service Station Manager June 2006-September 2007
Supervised daily operations of automotive service station and provided customer service
Maintained up-to-date records of all customer repair orders, billed services, and inventory prices
Scheduled automotive service repair appointments and performed mechanical services
VOLUNTEER SERVICE
Atlantic Highlands Fire Department, Atlantic Highlands, New Jersey
Volunteer Firefighter September 2007-present
Provide fire protection for residents and their property
Special Certifications: Haz-Mat First Responder; WMD Emergency De-con
Top 10 Call Club Award (Ranked #5 for total alarm calls responded to in 2007), January 26, 2008
Saint Agnes Catholic Youth Organization, Atlantic Highlands, New Jersey
Adult Advisor/ Peer Counselor September 2007-present
Offer counseling services to members and organize weekly meetings
Louis Della Penna Award (Excellence in Community Service), May 20, 2008
PROFESSIONAL AFFILIATIONS
American Academy of Political and Social Science, February 2007-present
American Political Science Association, April 2007-present
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Sample Resume #2 Scannable Resume
Thomas Santiago
2456 MacArthur Blvd.
Manchester, NJ 05258
236-***-****, abqnrr@r.postjobfree.com
OBJECTIVE
To obtain a position as a legislative assistant
SUMMARY OF QUALIFICATIONS
Intelligent, motivated, and personable individual seeks a full time career opportunity that utilizes extensive academic and
pre-professional experience while employing excellent research, writing, and presentation skills.
EDUCATION
Ramapo College of New Jersey, Mahwah, New Jersey, GPA 3.7/ 4.0
Candidate for Bachelor of Arts degree Major: Political Science, May 2009
HONORS AND AWARDS
Ramapo College Dean s List, Academic Excellence, Spring 2007- Present
Omicron Delta Kappa Honor Society, Leadership Honors, May 5, 2008
Francis J. Dwyer Memorial Scholarship, Academic Excellence & Community Service, April 24, 2007
RELEVANT COURSEWORK
Senior Seminar: Election Year, Political Science Seminar, Critical Thinking
Business & Society, Public Policy, State & Local Government
ASSOCIATED RESEARCH PROJECTS
Political Chess: Nationalizing the District Method as the Standard for the Electoral College, 2008
Enemies of State: A European Political Spectrum from the French Revolution to Nazi Germany, 2007
COMPUTER SKILLS
Proficient in Microsoft Windows, Word, Excel, PowerPoint, and Internet; Experienced with IBM PCs
RELATED EXPERIENCE
Office of State Senator Joseph Kyrillos, Jr., Middletown, New Jersey, April 2008 present
Legislative Intern
Advise constituent callers on governmental services and political issues
Implement a computer-based library information system
Expedite recognition letter for high school graduates within the district
OTHER WORK EXPERIENCE
Trivett s Sunoco, Atlantic Highlands, New Jersey, June 2006-Sept 2007
Service Station Manager
Supervised daily operations of automotive service station and provided customer service
Maintained up-to-date records of all customer repair orders, billed services, and inventory prices
Scheduled automotive service repair appointments and performed mechanical services
VOLUNTEER SERVICE
Atlantic Highlands Fire Department, Atlantic Highlands, New Jersey, Sept 2007-present
Volunteer Firefighter
Provide fire protection for residents and their property
Special Certifications: Haz-Mat First Responder; WMD Emergency De-con
Top 10 Call Club Award (Ranked #5 for total alarm calls responded to in 2007) January 26, 2008
Saint Agnes Catholic Youth Organization, New Jersey, Sept 2007-present
Adult Advisor/ Peer Counselor
Offer counseling services to members and organize weekly meetings
Louis Della Penna Award (Excellence in Community Service), May 20, 2008
PROFESSIONAL AFFILIATIONS
American Academy of Political and Social Science, Feb 2007-present
American Political Science Association, April 2007-present
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Sample Resume # 3
Keisha McCabe
22 Madison Ave.
Holmdel, NJ 08908
abqnrr@r.postjobfree.com
Objective To obtain an entry level position in human resources
Education Candidate for Bachelor of Science degree, May 2009
Ramapo College of New Jersey, Mahwah, New Jersey
Major: Business Administration Minor: Spanish
Concentration: Management GPA: 3.3/4.0
Computer
Skills HRIS (Human Resource Information Systems), Microsoft Excel, Word, PowerPoint and Access
Related Work
Experience Panasonic Consumer Electronics Company, Secaucus, New Jersey
Cooperative Education Intern, Human Resource Department, Sept 2007 to May 2008
Created organizational flow charts for PCEC structure utilizing PowerPoint program
Revised the PCEC structural charts on an annual basis
Reviewed all employee I-9 compliance forms for audit purposes
Accessed HRIS database to confirm job status and analysis of designated employees
Processed and sorted appraisals for 1800 employees and created an Excel spreadsheet
to input appraisal scores
Other Work
Experience Panasonic Consumer Electronics Company, Secaucus, New Jersey
Cooperative Education Intern, Home Appliance Department, Summer 2007
Updated existing models in the SAP systems utilizing Excel program
Created marketing presentations integrating annual sales reports to assess product viability
Bed, Bath, and Beyond, Ramsey, New Jersey
Sales Associate, Sept 2006 to Aug 2007
Provided customer service; processed returns and exchanges; cashier responsibilities
Ramapo College of New Jersey, Mahwah, New Jersey
Student Aide, Educational Opportunity Fund Program, Sept 2005 to Aug 2006
Scheduled trips and events; provided office support
Assisted first year students with the EOF orientation process
Extracurricular Student Government Representative (2006-07), Organization of Latino Unity (2005-06),
Activities First Year Orientation Leader (2006), Culture Club (2006)
Volunteer Wheelchair Basketball Tournament (2008) and AIDS Awareness Week (2007)
Professional Society for Human Resources Management (SHRM), Oct 2007 to Present
Affiliation Garden State SHRM Annual Conference, May 2008
Participated as a student volunteer responsible for keynote speaker presentation slides
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Sample Resume # 4
Duke Marshall
45 Airmont Lane
Mahwah, NJ 07430
abqnrr@r.postjobfree.com
OBJECTIVE To obtain an entry level management position
EDUCATION
Ramapo College of New Jersey, Mahwah, NJ
Candidate for Bachelor of Arts May, 2009
Major: Economics GPA 3.8/4.0
National Dean's List, Presidential Scholarship, Honors Program
WORK EXPERIENCE
BANK ONE CORPORATION, New York, NY Summer 2008
Retail Banking Intern/UNCF Corporate Scholar
Discovered and rectified errors in several Banking Center P&L variance reports, saving the
corporation an excess of $30,000 per year
Successfully combined capital markets, commercial real estate, media relations, and Arizona state
government resources in the preparation of a bond proposal valuing more than $20 million
Prepared and facilitated 2 successful Banking Center Manager Computer Training Classes, adding
to the efficiency of bank managers
Learned the retail banking business through observations of banking center activity, mystery
shopping, and continued support in competitor and financial analysis
Developed methodology for Telephone Mystery Shops and assumed full responsibility for the
production of written results from internal and external mystery shops, supporting the Western
Region's quality control
RAYTHEON SYSTEMS COMPANY, New York, NY Summer 2007
Supply Chain Assistant
Designed and executed an intern program to be implemented every summer, to increase company
outreach and growth
Learned procurement process and used knowledge to design the site's first manual for online
procurements, contributing to departments efficiency
Provided support in price analysis and obtained quotations for several proposals for future
international contracts with a combined value in excess of $10 million
Managed procurements with value below $10,000, helping to eliminate delinquencies in purchase
orders
Conducted inventory of property with value in excess of $1 million which helped the success of a
government audit
LINVOL G. HENRY CPA, Franklin Lakes, NJ September 2005 April 2006
Accounting Clerk
Assisted with maintenance of financial records for 3 corporations with combined assets in excess
of $36 million
Utilized computer skills to maintain ledger accounts and cash disbursements, reconciled bank
accounts and produced financial statements
Preparation of tax forms for several clients
COMMUNITY SERVICE
CENTER FOR RESEARCH ON THE EDUCATION OF STUDENTS PLACED AT RISK
(CRESPAR), Ridgewood, NJ September 2007-present
3rd Grade Tutor
Utilized asset-based approach to instruction
assisted in the implementation of academic support activities
Demonstrated flexibility and creativity in approach to implementing academic support
activities
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Sample Resume # 5
MARTHA REYNOLDS
13 Rolling Ridge Basking Ridge, NJ 08888 973-***-**** abqnrr@r.postjobfree.com
Dedicated, goal oriented, energetic individual with passionate interest in film and
television production. Motivated self-starter with strong leadership abilities and a positive attitude.
EDUCATION
RAMAPO COLLEGE OF NEW JERSEY Mahwah, New Jersey
Candidate for Bachelor of Arts degree August 2009
Concentration in Television Production Major GPA 3.6/ Overall GPA 3.2
SKILLS
Proficient Final Cut Pro, After Affects, Pro Tools, Adobe Photoshop, I Movie, PC and Mac,
MS Word, Excel, PowerPoint
Solid creative, organizational, and presentational abilities
WORK EXPERIENCE
New York, New York
MOVING IMAGES
Client Services March 2008 to Present
Attend to all clients needs during their post-production experience at Moving Images.
Oversee petty cash for office.
Answer and transfer phone calls, deliver messages when sitting in for the receptionist.
New York, New York
LAST CALL WITH CARSON DALY-NBC
NBC s New Years Eve Special December 31, 2007
Audience Production Assistant
Helped coordinate the audience for NBC s New Years Eve Special.
Checked in audience members and distributed tickets and gift bag vouchers.
Control Room Intern Fall 2007
Aided the assistant directors and production assistants in the control room
Distributed and revised final copies of scripts, rundown, and questions prior to tapings.
Delivered tapes to editors for modification of the opening titles for the show.
Observed the staff s varied duties in the control room during the show.
Photocopied scripts and rundowns, answered and transferred phone calls, delivered messages.
Edit Room Intern Summer 2007
Assisted the production assistants and assistant directors during the editing process.
Ran tapes to the executive producer for screening.
Picked up tapes after logging and return to assistant director.
Helped screen edited pieces for any additional errors.
Oakland, New Jersey
CABLEVISION
Production Assistant Intern Spring 2005
Assisted on commercial shoots with camera and lighting set up.
Secured signatures on talent release forms.
Reviewed and learned technical skills during the editing process on Avid equipment.
Selected appropriate music for commercials.
Logged in footage and was responsible for dubbing Beta and VHS tapes.
LEADERSHIP
Theta Phi Alpha Sorority Spring 2006 present
President (Sept. 2007 May 2008); Treasurer (Sept. 2006 May 2007); Standards Board
(May December 2006); Philanthropy Chair (December 2006 - May 2007)
Order of Omega (Greek Honor Society) December 2006 December 2007
Theta Phi Alpha Sorority Board Chairman Financial Advisor (April 2007 Present)
INTERESTS
Television production, photography, audio and visual technology, art, tennis and travel
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Sample Resume # 6
Sharon Powell
3B Highview Lane Camden, NJ 02366
732-***-**** abqnrr@r.postjobfree.com
To obtain a network administrator position
OBJECTIVE:
Calculus I & II, Multivariable Calculus, Probability, Linear Algebra, Analysis
Mathematical Skills
C, C++, Java, C#, Visual Basic, STL, MFC, Prolog, Lisp, Win32 Programming, PHP
Programming Languages
MySQL, MS Access, Oracle 9i
Databases
Windows (98, 00, XP), Linux (Red Hat Fedora)
Operating Systems
Microsoft Visual Studio.Net/6.0, Emacs, Geometer s Sketchpad, Mathematica 5
Tools
MS Word, MS Excel, MS PowerPoint, MS FrontPage, Open Office 1.0
Office Applications
HTML/DHTML, Photoshop 7.0, ImageReady7.0, DreamWeaver MX, Fireworks 4.0
Web Applications
Goldmine 6.0, ACT 6.0, QuickBooks 6.0
Business Applications
EDUCATION: Ramapo College of New Jersey - Mahwah, New Jersey
Candidate for Bachelor of Science degree, August 2009
Majors: Mathematics (GPA 3.9/4.0) and Computer Science (GPA 3.7/4.0) / Overall GPA 3.8 /4.0
Awarded Presidential Scholarship by Ramapo College of N.J. Fall 2006 to present
EXPERIENCE:
Private Industry Council of Rockland County Inc., NY, September 2006 to present
Assist the Executive Director in evaluation of system resources and program development.
Administer Windows and Linux Systems and integrate databases.
Configure router and TCP/IP, Samba, PHP, Apache and MySQL.
Design and maintain images for staff and partner company workstations.
Install routine network software and hardware and replacement of network and workstation components.
Provide client site support and conduct workshops for partner company clients.
Provide back-up support to Network Administrator for implementing modifications to existing technology.
Ramapo College of NJ School of Theoretical and Applied Science, January 2006-December 2007
Math and Computer Science SI Leader, September 2006 to December 2007
Conducted supplemental instruction sessions in Advanced Calculus, Probability, Statistics and CS courses.
Physics Lab Coordinator, January to May 2006
Maintained Physics department server and website (Database based on PHP and SQL).
Ramapo College of NJ Computing and Information Systems, Summers 2006, 2007
Resnet Support
Resolved client TCP/IP, LAN related problems.
Installed and wired Cisco switches; supplied dormitories with Internet access.
Configured the network and implemented cable management techniques.
KCI, Inc. Mahwah, NJ, January to May 2006
Intern - Systems Engineering Business Unit
Performed trend and variance analysis to develop budgets and forecasting tools.
Analyzed financial data of competitors to assist Vice-President in finalizing sales decisions.
Researched procurement reports to identify business leads using printed and online resources.
Established and pursued business relationships with potential clients to solicit sales contracts.
Integrated software and implemented Goldmine, MySQL and QuickBooks software.
Maintained MySQL server.
PROJECTS: Carpenter Environmental Associates, Mahwah, NJ, Fall 2007
Database system (project status tracking software) implemented with Visual Basic at front-end and Access at back-end.
RESEARCH: Constraint Satisfaction Techniques, Spring 2009
Supervisor: Dr. Amruth Kumar, Professor of Computer Science, Ramapo College of NJ
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Sample Resume # 7
Kayla Rodriguez
17 Maple Ave.
Rutherford, NJ 07070
Home Phone: 201-***-****
E-mail: abqnrr@r.postjobfree.com
OBJECTIVE: To obtain a position in publishing.
EDUCATION: Ramapo College of New Jersey, Mahwah, New Jersey
Candidate for Bachelor of Arts, January 2009
Major: Literature Minor: Spanish
SKILLS: Microsoft Word, Excel, PowerPoint, Microsoft Publisher, Dreamweaver
Read, write, and speak Spanish fluently
EXPERIENCE:
6/08- present Hudson United Bank, Mahwah, NJ
Merchant Services Representative
Assist merchants with questions on promotional plans for financing
Advise merchants on what financial plans were best for their customers
Compose reports for Vice Presidents and Account Executives
Assist customers with billing questions (both English and Spanish speaking customers)
Mail letters to customers concerning their account
Help test and edit customer service website
2/07-6/08 Saint Anthony s School, Hawthorne, NJ
Visual and Performing Arts Teacher
Taught grades K-8
Created lesson plans for each grade
Helped students develop drawing ability
Allowed children to explore different types of art, both traditional and abstract
Taught students different drawing techniques when using water colors, pastel paint, pastel chalk,
finger paint, and color pencils
8/06 8/07 Ramapo College of New Jersey, Student Development Center, Mahwah, NJ
Student Activities Program Coordinator
Proofread all promotional literature
Co-Chair for Latino Heritage Month Committee
Helped plan and over saw over 40 activities
Edited monthly calendars and all promotional literature
Coordinated, supervised, and evaluated, activities for over 2,200 campus residents
Event planning liaison for over 40 student club organizations
Handled logistical details for events including contracts, budget, setting up and supervision
Advised over 40 different student organizations and clubs how to plan and advertise successful events
Maintained records of attendance to students activities for over 1,000 events
12/05 to 10/06 Fortunoff, Paramus Park Mall, Paramus, NJ
Sales Associate
Involved in inventory control
Sales associate for jewelry department with sales of $30,000 a week
Cashier for jewelry department utilizing in house software
Involved with vendors with reference to inquiries regarding customers' special requests
PROFESSIONAL
AFFILIATIONS Toastmasters International, Ramsey, NJ
1/08- Present Toastmaster-Communication & Leadership Training
Prepare and present speeches to inform and persuade
Study and practice communication and leadership skills
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