Manager Customer Service
Resume:
Cynthia Sprunger
Email: abqnc0@r.postjobfree.com
Address: **** * ******** ** #**
City: Indianapolis
State: IN
Zip: 46202
Country: USA
Phone: 260-***-****
Skill Level: Experienced
Salary Range: $40,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Cynthia Sprunger
Address: 1005 N Delaware Street Indianapolis, Indiana 46202
Phone: 260-***-**** E-Mail: abqnc0@r.postjobfree.com
Professional Qualifications
I can provide strong customer service/client organization while having the ability to show unique managing skills. I have experience in event planning from the perspective of planning, sales, and catering.
Experience
Hyatt Regency Indianapolis, Indianapolis, IN
January 2012-Present
Operations Associate, Night Manager, Food & Beverage Captain/Server
Front Desk experience which consists of site visits within and outside of property sites.
I answer multi-line phone calls while resolving customer complaints. I make reservations
and conduct night audits of peers along with balancing drawers while managing night employees.
Event planning experience which consist of assisting in banquet setups, supervising
staff while planning and coordinating meetings and events.
Food and Beverage experience while conducting inventories, run reports, and satisfy guests
needs. I am required to know current regulations/policies regarding Food and Beverage standards.
American Eagle Outfitters, Fort Wayne, IN
September 2010-December 2012
Lead Sales Associate, Seasonal Assistant Manager
I was responsible for sales, marketing displays, and clothing promotions. I served as cashier while
supervising and training other cashiers and associates. I assisted in organizing floor sets within the store.
Food Marketing Institute, Arlington, VA May 2011-August 2011
Convention & Exhibit Services Intern
I participated in an internship which taught me skills in event planning and office administration.
Event experience consisted of organization of mail, providing floor plans and maps, scheduling
of conferences, client follow up, inventory of material, preparing event calendars, taking meeting
minutes, answering phones, and maintaining client lists.
O` Charley`s Restaurant, Bloomington, IN January 2009- April 2010
Hostess/Trainer
My duties as Hostess consisted of greeting guests, assigning tables, cleaning and organizing,
clearing tables, and managing the floor.
Four Winds Resort and Marina, Bloomington, IN March 2009-September 2009
Sales & Events Coordinator, Server
My responsibilities included, booking and planning events and meetings throughout the marina,
Supervising employees and orders, while also serving guest in the bar at peak times.
Education
Indiana University, Bloomington, IN August 2008-May 2010
Ivy Tech Community College, Bloomington, IN August 2010-May 2012
Associate of Applied Science in Business Administration
I was also a student ambassador where I would help collaborate campus events, answering
multi-line phone, responding to e-mails, and volunteering with city-wide events.
Homestead Senior High School, Fort Wayne, IN August 2003-June 2008
Skills
I am outgoing with strong communication skills; self-motivated, a team player, creative,
organized, enthusiastic and can be a positive leader.
I am good with computer programs (Word, Excel, Access, PowerPoint, SPRA, Micros, and Mytell)
References:
Gary Jay Kushner Partner, Hogan Lovells, US
555 13th St. NW Washington, DC 20004
Kenny Einhorn Director/Boys Head Counselor Camp Saginaw
125 N Burnt Mill Road Cherry Hill, NJ 08003
Missy Eherenman Dental Hygienist, Dr. Bokel Family Dentistry
3148 E 900 N Roanoke, IN 46783
Toni Mascaro Vice President of Convention & Exhibits Services, Food Marketing Institute
2345 Crystal Drive Arlington, VA 22022
Riann Pineiro Store Manager, American Eagle Outfitters Fort Wayne
4201 Coldwater Road Fort Wayne, IN 46805
Nick Brownlee Assistant Executive Housekeeper, Hyatt Regency Indianapolis
30 N Hawthorne Lane Indianapolis, IN 46219
Contact this candidate