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Manager Customer Service

Location:
Spokane, WA
Posted:
March 01, 2013

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Resume:

Jane of all Trades (Spokane Valley)

Nicole J. Drake

509-***-****

abqn82@r.postjobfree.com

**** *. ********** **. ***. #79 Spokane, W.A. 99212

Objectives:

I am looking to further my skills for any company with quality products and an actual opportunity for growth. A positive atmosphere with team players would be ideal. I currently have an open schedule and am available for full or part time positions including swing shift.

Qualifications:

I am honest, caring, and always maintain a fun, upbeat attitude in a professional manner. I have many years of experience working in hospitality, customer service, and sales fields. I am very confident in my abilities to move quickly yet efficiently, multi-task well under pressure, and remain friendly yet professional. I am extremely punctual and posses great communication skills. I am a team player who is loyal and will make a great addition to any company.

Skills:

Three years as an office assistant, and sales: Exceptional organization skills. Answered multi-line phones in professional manner. Assisted office employees and guests. Data entry. Alphabetical and numerical filing. Inbound and outbound sales marketing. Managed payroll according to budget. Edit English, history, and speech reports.

Five years of Hospitality: Approximately six months as a cocktail waitress. 4 years casual and fine dining server. Five years hostess experience. Extensive care for guests. Prompt costumer service. Ability to 'read' guests desires.

Two years of barista experience: Skilled in making a variety of drinks. Knowledge with espresso and understanding of technique. Genuine love for the art coffee. Able to provide interpersonal, genuine costumer service.

Other Skills: Have eight years of cash handling experience. Eight years of stocking, organizing, and inventory. Able to learn quickly on any POS system. Extensive knowledge with Microsoft Office. Type 40 WPM. CPR certified. Persistent and reliable.

Honors and Activities:

Involved in recent volunteer work with local nursing homes; English tutor for Spokane Community College

Education:

Mead High School

1999-2003

3.7 GPA- Received Diploma

Spokane Community College

2003-2005

3.2 GPA- Received Liberal Arts Degree

Work Experience:

EWU Bookstore

Manager: Lisaa

Job Title: Sales Associate

Length of Employment: 11/12-1/13

Reason for Leaving: Seasonal Employment

Contact Information: Lisa 206-***-****

Location: Riverpark Square Mall; downtown Spokane

Hot Rods Bar and Grill

Manager: Rodney

Job Title: Bartender/server

Length of Employment: 04/12- 07/12

Reason for Leaving: Uncomfortable work environment

Contact Information: 509-***-****; Please do not contact. Please ask.

Location: 6520 E. Trent Ave. Spokane, WA 99207

Western Hearing Aid Center

Manger: Brenda

Job Title: Office Assistant

Length of Employment: 02/11-06/12

Reason for Leaving: Temporary position; Task completed.

Contact Information: 509-***-****

Location: 1912 N. Division St. Spokane, W.A. 99207

Automotive Business Solutions

Manger: Gail Taff

Job Title: Office Assistant

Length of Employment: 08/09-01/11

Reason for Leaving: Schedule conflicts

Contact Information: 208-***-****

Location: Spokane Valley, W.A.

Starbucks

Manger: Jenny

Job Title: Barista

Length of Employment: 08/08-07/09

Reason for Leaving: Better job opportunities.

Contact Information: 509-***-****

Location: 9119 E. Broadway Ave. Spokane Valley, W.A. 99206

Thomas Hammer

Manger: Crystal

Job Title: Barista

Length of Employment: 12/07-04/08

Reason for Leaving: Complications during pregnancy.

Contact Information: 509-***-****

Location: Spokane: Valley Mall

Village Inn

Manger: Dave

Job Title: Server/ Hostess/ Busser/ Barista

Length of Employment: 09/04-04/07

Reason for Leaving: Company lease was up.

Contact Information: No longer in business.

References:

Shelley Lee: Family Friend

Contact Information: 509-***-****

Gail Taff: Automotive Business Solutions; Previous manager

Contact Information: 208-***-****

Betty Hartz: Olsten Staffing Services; Previous manager and advisor

Contact Information: 509-***-****

Benjamin VandeVanter: Spokane Community College Student whom I tutored

Contact Information: 509-***-****

Location: Spokane Valley



Contact this candidate