Sales Manager
Resume:
Jonathan Nagle
Email: **********@********.***
Address: ***** ******* *****
City: Julian
State: CA
Zip: 92036
Country: USA
Phone: 760-***-****
Skill Level: Experienced
Salary Range: $40,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Jonathan Nagle
**********@********.***
Objective
Seeking a position that will utilize my skills in strategic planning, team development, performance management and relationship building. Also seeking an opportunity for growth.
Professional Experience
Resort Marketing Inc./ Villa Group, San Diego, CA
Sales Manager/Tele-sales executive 9/30/2002-11/27/2012
*Built the marketing and in-house telesales upgrade program for the Villa group. Hired, developed and led a team of five in managing the growth of sales volume and profitability by implementing email campaign initiatives/ direct mail and telemarketing that focused on upgrading the membership base.
*Manages direct mailings to member base and decides on drop date, message, and quantity on a monthly basis. Manages bi-weekly email campaigns to stimulate activity from membership base. Process includes approving sales copy, artwork, and drop time and date. Executes email campaigns through Sales force/ Vertical response.
*Manages payroll process for sales agents and member upgrade administrator. Management process includes list segmentation, and delegation of production and execution to member upgrade administrator. Signs off on vacation requests, sick-time and overall work schedule. Also directs contract processing portion of member upgrade administrator job function.
*Manages leads through sales cycle and accurately dispositions each contact accordingly in ACT/ Sales force. Distributes daily leads to sales agents and decides on lead quantity distribution and segmentation.
*Proven track record of exceeding annual sales targets and personally sold over $5,178,763. As a team of 3 to 4 sales agents we sold $10,922,134.85 from 4/1/2003 to the 11/27/2012.
*Accountable for meeting assigned personal and team goals & objectives; continual review of key performance metrics with management to identify ways to increase results.
*Consistently made outbound prospecting calls to existing members in a strategic and consultative manner.
*Conducting in-depth needs assessments of existing members to improve performance and effectiveness of the clients existing membership. Contacted the Villa group owner base daily in an effort to up sell members from one membership to another and/or upgrade unit type, sell additional weeks/ points.
*Quoting prices and preparing contracts for orders.
*Overcoming technical and business objections of existing clients.
*Documenting communications with existing customers using sales force and ACT.
*Participating in internal product development and improvement.
*Regular interface and problem solving with company directors and executives.
*The ability to react positively and effectively in a high pressure environment; accountability for performance goals objectives.
*The ability to motivate and influence key members and decision makers.
*Proven ability to listen, extrapolate information and analyze it in order to effectively provide solutions to the member.
*Ability to expand existing account relationships through referrals.
*Excellent written and verbal communication at all levels within an organization.
*Self-motivated, positive attitude, and able to work well individually and within a team atmosphere.
Boston Financial Data Services,Providence, RI
Tele-servicing agent 9/18/2001-9/26/2002
Assisted shareowners with purchases, redemptions and updates on mutual fund accounts. Also have experience working with policy-owners on a class action law suit.
Education
New England Institute of Technology, Warwick,Rhode Island
Bachelor Degree, Business Management, May, 2002
Associates Degree, Video and Radio Production, May, 2000
Computer Skills: Windows Office XP Professional, Microsoft Word, PowerPoint, Excel, Sales force, ACT
Licenses and Certifications:
CA Real Estate License, 2005
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