Customer Service Management

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Certified and Ready To Work

I am an energetic and hard working person. Abundant skills in customer service, food preparation, and sanitation. I am willing to learn and can do so quickly. Also willing to travel for work and am available for any schedule. I am avaliable to start any time.Bellow is my resume.

Kara Watson

(((Have taken out address and phone number for personal safety.. Please email me if you are interested and I will deliver the rest of my contact info.))

Summary

Reliable and punctual

Handled cash and credit transactions

Reliable team worker

Comfortable standing for long periods of time

Math and computer skills

Delivers exceptional customer service

Proven leader

Engaging personality

Excellent multi-tasker

Restaurant management

Familiar handling cash, register, and safe

Accomplishments

Recognized by peers and management as going above and beyond expectation.

Have great learning skills and have never had complaint made against myself.

Assisted customers over the phone regarding store operations, products, promotions and orders.

Trained entire new crew.

Recognized by customers as friendly and determined to give a great experience.

Experience

Assistant Manager

June 2011 to November 2011

Quiznos -- Oak Harbor, WA

Up sold additional items from menu, beverages, and deserts to promote more profit.

Took necessary steps to meet customer needs and complaints.

Served fresh hot food with a smile in a timely manner.

Communicated clearly and positively with co-workers and management.

Cut and prepared food items and used a grill oven, meat heater and soup heater.

Packaged items into bags and trays.

Prepared and served beverage items such as coffee and soft drinks.

Properly measured ingredients required for specific food items.

Quickly and efficiently processed payments and made accurate change.

Carefully maintained sanitation, health and safety standards in all work areas.

Closely followed standard procedures in safe food preparation, assembly and presentation to ensure customer satisfaction.

Frequently washed and sanitized hands, work areas and food preparation tools.

Preformed General maintenance duties, mopping, washing dishes and whipping countertops.

Maintained a neat, well groomed appearance, including personal hygiene, minimal jewelry requirements, and hair restraint.

Worked well with team mates and welcomed couching from management.

Took initiative to perform extra tasks when scheduled duties were complete.

Quickly unloaded product deliveries and stocked fridge, freezer, and drinks and snacks.

Prepared items quickly to written or verbal orders, working on multiple orders at once.

Worked register and prepared food simultaneously.

Education

Oak Harbor High School

Oak Harbor, WA

Maintained good grades and kept up with class work

Participated in clubs, sports, and extra activities.

Took computer applications classes

Excelled in Leadership course.

Certifications:

Food and Beverage Handlers License

Drivers License; clean record

GED

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