Customer Service Representative

Reply to: **********@*******.***

** ****** ***** * *** (Shreveport, La)

\ Lacey Boyer

**** ***** ****** ****** ***.163

Shreveport, LA, 71107, United States

**********@*******.***

Professional Experience

Quilty Inn Shreveport

Shreveport,LA United States

Font Desk Attendent December 2012 - December 2012

Greets, registers, and assigns rooms to guests. Issues room key and escort instructions to BELLHOP. Date stamps, sorts, and racks incoming mail and messages. Transmits and receives messages, using telephone or telephone switchboard. Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Keeps records of room availability and guests' accounts, manually or using computer. Computes bill, collects payment, and makes change for guests.

Cricle K

Bossier City,LA United States

Customer Service Representative October 2012 - December 2012

Providing prompt and courteous customer service Handling all types of store transactions for Circle Ks products and services Maintaining a clean and pleasant store environment

Domino's Pizza

Oklahoma City, OK United States

Customer Service Representative April 2012 - April 2012

Accept payment from customers, and make change as necessary.

Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.

Clean and organize eating, service, and kitchen areas.

Clean and sanitize work areas, equipment, utensils, dishes, or silverware.

Store food in designated containers and storage areas to prevent spoilage.

Take and record temperature of food and food storage areas such as refrigerators and freezers.

Fix It Right

Texarkana ARK .United States

Administrative Assistant July 2011 - July 2012

Provide high-level administrative support, Perform clerical functions, Attend meetings to record minutes, Make travel arrangements, Manage and maintain executives' schedules, Supervise and train other clerical staff, Answer customer or public inquiries, Use computers to enter, access or retrieve data, Use oral or written communication techniques and Use word processing or desktop publishing software

Walmart

Yukon OK United States

Electronics Associate June 2011 - June 2011

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Guthrie Job Corps

Guthrie OK United States

Office Admin. Trianee May 2010 - June 2011

answer, screen and transfer inbound phone calls receive and direct visitors and clients general clerical duties including photocopying, fax and mailing maintain electronic and hard copy filing system retrieve documents from filing system handle requests for information and data resolve administrative problems and inquiries prepare written responses to routine enquiries prepare and modify documents including correspondence, reports, drafts, memos and emails schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors prepare agendas for meetings and prepare schedules record, compile, transcribe and distribute minutes of meetings open, sort and distribute incoming correspondence maintain office supply inventories coordinate maintenance of office equipment coordinate and maintain records for staff, telephones, parking and petty cash

Education

Moore High School

MooreOk United States

High School Dploma, May 2007

Guthrie Job Corps Center

Guthrie OK United States

Administrative Assistance, June 2011

Power Point 2007 Certifcation Word 2007 certification Internet Computer Core certification also know as IC3

Additional Skills

State Of Oklahoma Office Of Governor Silver Career Readiness Certificate

Location: Shreveport, La

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