Customer Service Sales

Douglas Scruggs

Email: **********@********.***

Address: *** ********** ***., *** *

City: New Brunswick

State: NJ

Zip: 08901

Country: USA

Phone: 732-***-****

Skill Level: Experienced

Salary Range: $35,000

Primary Skills/Experience:

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Educational Background:

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Job History / Details:

Douglas Scruggs

131 Livingston Ave, Apt 5 New Brunswick, New Jersey 08901

Cell phone: 732-***-**** Email: **********@********.***

Summary of Qualifications

* MBA graduate in Management

* 25 years as an actor and teacher, solidifying communication skills, public speaking, and trainer skills.

* 18 years of experience in the restaurant, hospitality business.

* 12 years of retail experience, as assistant manager, head cashier, retail merchandiser, and salesmen, fine tuning customer service, managing, creating displays, inventory, ordering, listening and selling skills.

Education

* MBA in Management, December 2012, GPA: 3.58, Strayer University, Lawrenceville Campus, N.J.

* MFA in Acting, Rutgers University, New Brunswick, N.J.

* BS in Theatre, Indiana State University, Terre Haute, IN.

Professional Experience

Head Cashier, and Sales Associate 2005 - Present

Lowe`s Home Center, West Windsor, NJ

* Supervising cashiers, returns and customer service representatives. Duties included expediting check out, assisting returns and customer service, opening and closing cash duties, scheduling eighteen employees, helping customers in painting, staining, curtain, and blind projects, mixing paint, stocking shelves, cutting blinds, and facilitating special orders.

Merchandiser 2008 - 2010

Mosaic Sales Solutions, Irving, TX

* Setting up displays, in store demonstrations and merchandising shelf space for movie, music, and electronic companies in a N.J. Best Buy Store.

Teacher and Professional Actor 1982 - 2007

Center Stage Dance and Theatre School, East Brunswick, N.J. and NYC

* Teaching acting to children through adults, while concentrating on auditioning for commercials, industrials, and print work.

Bartender 2000 - 2005

Tre Piani Restaurant, Plainsboro, NJ

* Served customers with dinner and drinks, stocked and inventoried liquors, handled all receipts as cashier, while striving for excellent customer service.

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