Customer Service Assistant

Reply to: ************@*****.***

Home care (Central NY)

Caitlin Crisafulli

**** *********** *****

OApt. R6 Cicero, NY 13039

Cell: 315-***-****

Email: ************@*****.***

Professional Summary

Energetic, dedicated Nursing Assistant experienced within long term care facilities, the hospital setting and extensively in home care. Compassionate provider seeking employment within other disciplines of the health care field. Recent Licenced Practical Nursing graduate looking to utilize skills.

Professional Experience

Private Nursing Assistant

December 2011-February 2013

Provided extensive care to families within their private home. I exceeded requirements in clerical duties, personal care, quality patient relationships, as well has light housecleaning. Strong patient centered focus and continuity of care in mind while education additional aides on job requirements.

Enable

Syracuse, NY

Personal Care Aide

March 2010-August 2012

Followed care plans as administered by the County, and performed duties as directed by their supervisor, on a task oriented basis. Have a history caring for over 10 clients in their homes with varying needs, a range of ages and for varying amounts of time. Maintained healthy environments for patients while following the care plan.

Skill Highlights

Professional Disposition

Energetic, friendly personality

Passion for working with others

CPR certified

Broad medical terminology knowledge

Strong medical ethic

Enthusiastic caregiver

Proficient with clerical duties

Additional Work Experience

Worked as a Customer Service Clerk at P&C/Tops Markets from January 2008 to August 2010 providing prompt, attentive assistance to customers from various facets within the store. Learned clerical work, time management as well as customer relations.

Education

OCM Boces

Liverpool, NY

February 2012-January 2013

11th month program concentrated in Licenced Practical Nursing, graduated with a 3.5 GPA.

Charles W. Baker High School

Baldwinsville, NY

September 2005-May 2009

Graduated with a Regents diploma with a 3.0 GPA, class president 2007.

Location: Central NY

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