Manager Customer Service
Resume:
Warehouse Manager (Fort Lauderdale)
Motti Levin
North Miami Beach, FL 33162
954-***-**** (Cell)
abqmr5@r.postjobfree.com
Operational Objective:
Becoming an integral part of an organization where tenacious work ethic, honesty and respect are valued, recognized and exemplified. I am a leader, coach, mentor and if and when necessary, an advisor. I particularly, take pride in my business network and results thereof. I constantly and continuously look to improve on a company's financial objectives. My policies and procedures are forthcoming and innovative
Scope of experience
Advanced Nutrients US LLC (Plant Nutrients) Miami, FL (12/09-03/12)
Warehouse/Operations Manager
Establish standard and emergency operating procedures for receiving, handling, storing, and shipping of products.
Review work orders, consumption reports, and demand forecasts to estimate peak periods; issue work assignments accordingly. Use of MAS 200
Supervise activities (up to 7 temps) for engaging in receiving, storing and shipping using "FIFO" ("first in first out") system.
Develop and implement plans for facility modification; equipment purchase or changes in space allocation.
Resourced Crown reach truck for purchase with budget of $20,000 purchase price of $13,500.
Periodic liaising with 3PL regarding movement of freight for various warehouses.
Negotiate, select and manage NVOCC/transportation carriers who consistently deliver on-time and damage free shipments; capitalize on opportunities to leverage shipping volumes during pricing negotiations in order to obtain optimal transportation rates.
The Glove Store (Disposable Medical Supplies) N. Miami, FL (05/06-07/09)
Warehouse Manager
Managing and operating an FDA & ISO compliant 30.000 sq ft facility of 2 warehouses.
Personnel side; human resources, training, counseling and salary reviews. Operations side; shipping, receiving, logistics, Q.C. general warehouse and vehicle maintenance.
Liaise with sales and or purchasing agents for possible return of defective and or damaged merchandise. General auditing of shipping/receiving documents.
Set up warehouse crew in correlation to growth of company; started off as myself and 1 other to a total of 7 Shipping and Receiving lead positions then created.
Bestow direction to employees in the organization whereby ensuring an efficient and systematic flow of materials and or customer orders. Minimizing delays in the process that could impact our customers and internal processes.
Purchasing of all warehouse supplies. Resourcing of 75eqx5000' machine wrap and cast hand wrap; (depending on fluctuating fuel prices saved on average 15%)
Eliminated use of 2 small dumpsters to 1 slightly bigger; changed vendor; savings of $35 / month. Completed study on various Propane tank vendors; average potential savings of $15 / month dependent on criteria.
Negotiate rates with various staffing agencies. Reducing rate from $12.00 to $11.25.
Software used; Internet, Windows 2000, Excel, MS Office, MS Word, All Orders / Number Crunches.
The FJH Music Company (Sheet Music) Davie, FL (12/04-05/05)
Assistant Warehouse Manager
Assistance with hiring and training; Supervision of 7-10 employees varying on season.
Fulfillment of sheet music orders entailing picking, packing and item verification.
Shipping: USPS (Pitney Bowes), UPS, FEDEX, BAX GLOBAL and other LTL's.
Liaise with Music Editors; International and local / Customer service & Sales division on specifics of possible special orders requirements.
Software used; Windows 2000, NT, Excel, MS Office, Word, MAS 200, Internet.
SDM Aquisition; F.K.A SD Modular Display (Trade Show Displays) Ft. Lauderdale, FL (09/00-11/04)
Shipping/Receiving Manager
Supervision of seasonal Employees; 2-3 persons
Negotiated discounts/rates up to 75% with various LTL/NVOCC carriers; pallet programs.
Completed cost analysis comparison on various Freight Forwarders.
Utilized Macola / Progression Explorer for receivables, pick tickets, order entry & inventory. Windows 95,2000 MS Office, Word, E-mail
Coordination of interdepartmental purchasing including imports and drop ships with Sales, Purchasing, President and Inventory Controller respectively.
Extensive experience with both UPS & FedEx including annually negotiated contracts.
Liaise with Bookkeeping / Controller for payment and or auditing of vendor invoices; OS&D.
Coordinated with Customer Service on various customer related issues.
Jefco Manufacturing (Marine & Industrial Hinges) Ft. Lauderdale, FL (9/97 -- 11/99)
Shipping/Receiving
Supervised and managed two employees.
UPS, RPS (Fed Ex) and Truck (LTL) for shipments of marine and industrial hinges.
Coordination with the Production Manager for purchase of raw materials.
Inventory control on DOS based system; Completed daily order processing.
Millers Decorative Hardware (Hardware & Plumbing) Plantation, FL (01/96-03/97)
Warehouse Manager
Responsible for coordinating shipping and receiving with various carriers.
Daily coordination with purchasing manager on inventory control levels.
Bi-monthly coordination of Return Goods Authorization with major vendors for timely returns.
Completed order processing for "Will call."
Education/Certifications
Studywell College, Johannesburg, South Africa (1981)
Major courses of study; Business Economics & Biological Science -- H.S Diploma
J.J keller (2003)
Powered Industrial Truck and Hazmat certification
Materials Handling and Management Society of Ontario (2011)
Materials Management I
ITC (2012)
Powered Industrial Trucks; sit-down, stand-up, order picker, Bendi, rider pallet jack.
References are available upon request.
Location: Fort Lauderdale
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