High School Data Entry
Resume:
Confidential User
Email: abqmna@r.postjobfree.com
Address: Address Withheld
City: Ravenna
State: OH
Zip: 44266
Country: USA
Phone: 216-***-****
Skill Level: Experienced
Salary Range: $48,000
Primary Skills/Experience:
Account Receivable
Educational Background:
High School, Math and English
Valley Forge High School, 09/1981 - 06/1985
Parma Hts., Ohio
Job History / Details:
Patricia A. Thomas
Ravenna, OH 44266
abqmna@r.postjobfree.com
www.linkedin.com/pub/patricia-thomas
SENIOR CREDIT ANALYST
Sr. Credit Analyst with 11 years of experience in Accounts
Receivable. Skillfully foster healthy team environments,
interdivisional relationships, and positive relationships with
customers and employees. Recognized as an effective and
motivational team leader with a consistent track record in
delivering bottom-line results, improving quality, and
developing strong, dependable business relationships. Developed
and implemented a Chargeback Procedure allowing for chargebacks
to be coded and reported more easily. Specific expertise in
the following:
* Accounts Receivable (A/R)
* Customer Relations
* Negotiations
* Training Specialist
* Cash Application
* Generally Accepted Accounting Principles
* Oracle / Excel / Microsoft Office
* Advanced Collections
* Multiple Phone Lines
* 10 - Key Calculations
* Order Releasing
* Account Analysis / Reconciliations
PROFESSIONAL EXPERIENCE
TTi Floor Care North America, Glenwillow, OH
2002 - 2013
TTi has combined Hoover with its existing Dirt Devil and Royal
operations in Glenwillow, OH, to create TTi Floor Care North
America, the largest floor care business in North America.
Senior Credit Analyst
Provided daily customer support and cash applications to 700+
accounts. Maintained confidential files for customers.
* Processed credit card transactions. Posted transactions to
A / R ledgers, assuring accuracy.
* Reconciled and balanced daily cash summaries for customer
accounts, thoroughly researching discrepancies and providing
accurate supporting documentation.
* Provided excellent service and follow-through to customers,
resolving account overpayments and refunds.
* Trained any new personnel on department procedures and computer
systems used.
* Maintained Advanced Collections including comment codes,
chargeback coding, and customer reports on aging status.
* Released customer orders, allowing for a more timely delivery
and customer satisfaction.
National City Bank, Cleveland, OH
1999 - 2002
National City Corporation was a regional bank holding company
based in Cleveland, OH, USA, founded in 1845; it was once one of
the ten largest banks in America in terms of deposits, mortgages,
and home equity lines of credit.
Supervisor ATM Department
Supervised seven data entry employees, ensuring accurate ATM
transactions and balancing all department entries.
* Used daily 10-key data entry.
* Sorted and distributed work.
* Performed department balancing.
State Department Liquor Agency, Woodmere, OH
1992 - 1997
The Division of Liquor Control is responsible for controlling the
manufacture, distribution, and sale of alcoholic beverages in OH. The
Division issues permits to the state`s approximately 23,000
privately owned and operated manufacturers, distributors, and
retailers of alcoholic beverages.
Store Manager
Managed four employees, ensuring adherence to state laws and
regulations.
* Maintained accurate records of sales and deposits.
* Completed bi-monthly inventories and reported data to the
Division of Liquor Control.
* Managed scheduling for four employees, making sure to have
complete coverage.
EDUCATION & TRAINING
High School Diploma
Valley Forge High School, Parma Heights, OH
Dale Carnegie - Public Speaking and Human Relations,
Independence, OH
Personal Leadership - TTi Floor Care, Glenwillow, OH
Contact this candidate