Carolyn Shinabarger

Email: abqmn8@r.postjobfree.com

Address: **** ******** *** *

City: Oakdale

State: MN

Zip: 55128

Country: USA

Phone: 651-***-****

Skill Level: Management

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

GOAL: By leveraging my professional experience, educations, and personal skills, to obtain the position as applied for

with a growing and progressive company that will challenge my potential, offer new opportunities, and increase

my responsibilities and intellect.

Experience:

Front Desk Receptionist-Richfield Medical Group Ltd 04/2009 to 10/2012

6440 Nicollet Ave South Richfield MN 55128

o Check in processing of patients for scheduled and walk in appointments to include: Collection,

Updating and Verification of patient demographics and insurance information using EPIC- (EMR)

- Electronic Medical Records software, and collection of co-pay`s and billing payments.

o Discharge, to include: Follow up appointments, Patient admitting to local hospitals and referrals

processing

o Managing and maintaining Drug Rep`s scheduling for Lunches and Displays

o Secretarial- to include: Scanning, faxing, postage, physician, nursing, office manager and staff

phone triage and messaging.

o Intermediary- for supply and facility deliveries with Mail duties such as: Receipt, opening, sorting

and delivery to include pharmaceuticals and payroll and lab supplies.

o All other duties as assigned: to include opening/prep and closing/securing the facility.

Specialist - AIT Logistics Warehouse 01/2007 to 10/2008

4810 Eastgate Mall Bridge Pointe Corporate Centre San Diego Ca. 92121

o Responsible for maintaining warehouse inventory, records, purchasing, receiving and shipping of

materials.

o Utilization of computer techniques for analysis, reporting, information systems and documentation.

o Planning, allocation and overseeing the operational functions of the warehouse.

Residential Assistant - Mental Health Kokua 07/2006 to 9/2007

4510 Sierra Drive Honolulu HI. 96816

o Provided specialized individualized counseling in medication management, financial budgeting

and personal case management.

o Encouraged social interaction with emphasis on personal responsibility, personal hygiene, and

household management skills.

o Managed comprehensive case management, through daily, weekly and monthly documentation of

goals and accomplishments.

Strategic National Stockpile Volunteer Organizer Recruiter -American Red Cross - 2006

4155 Diamondhead Road Honolulu HI 96818-4417

Recruits, organizes and overseeing volunteers participating in State wide exercise.

Management Analyst - Naval Health Clinic Hawaii 09/2002 to 04/2007

Central Ave. bldg 1750 Pearl Harbor HI. 96818

o Developed and managed the integrated system of accounting.

o Managed an integrated system of Third party Insurance and Liability Services.

o Advised on the development, coordination, and management of fiscal claims procedures.

o Performed clerical work in support of Accounting and Finance Offices.

Medical Records & Administration Assistant - Pearl Harbor Naval Clinic 1/2000 to 04/2002

Bldg # 1750 Medical Records Department, Pearl Harbor Naval Shipyard

o Performed technical assistance with processing and maintaining medical records.

o Developed and managed the process and procedures for medical records compliant with

regulatory requirements.

o Performed clerical work and provided miscellaneous support to the medical staff of the

unit

Casework Specialist- American Red Cross- Pearl Harbor HI 1998 to 2000

o Casework management delivery and receipt of EMERCOM; messaging.

o Works in conjunction with supporting services Navy Marine Corps Relief Society etc to

obtain/secure leave and funding for Military and dependants of military.

EDUCATION:

High School Diploma - General Studies - Humboldt High, St. Paul, Minnesota 1985

Professional Development - Leeward Community College, Pearl City HI 2003

Chemical and Biological Warfare - Louisiana State University, Honolulu Hi 2004

Medical Administration - Colorado Technical Online, Colorado 2005

Classes and Certifications

Family Service Supervision-7/20/03

Weapons of Mass Destruction/Terrorism Overview-6/5/03

Public Affairs I-11/2/02

Disaster Human Resources 3/16/02

Damage Assesment Supervison 6/22/01

Disaster Instructor Specialty Training 5/6/01

Supervision in Disaster 4/14/02

Disaster Welfare Inquiry Basic (July 19, 99)

Shelter Operations (July 14, 99)

Mass Care I (13 July 99)

Damage Assessment I (July 12, 99)

Logistics (July 8, 99)

Casework Management (NOV 21, 98)

Art of Helping (NOV 21, 98)

Professional Skills & Experience

Leadership Skills: Able to step into other roles as needed with little notice, while still carrying on in my

own official capacities as needed.

Communication Skills: Managing and instructing experience for American Red Cross Disaster Action

Teams and Disaster Services personnel, all branches of US Military staff for briefings and Greeting patients

and support staff; including new and established patients in a first person position have provided me the

opportunity to keep this skill at a more than efficient level.

People Skills: Varied background and culture experiences due to family diversity, military and volunteer

and professional opportunities have exposed me to people of all races, creeds and religions and have taught

me how to make friends quickly and how to communicate effectively without making others uncomfortable

but still get any message across as needed.

Problem Solving Skills: Able to multitask and think on my feet in stressful or less than convenient

situations while staying on task and not allowing it to effect daily work flow-e.g.: Had a patient pass away

in clinic and a few other times when a patients were in need of urgent or immediate care while still

providing service to others who would be effected by the inconvenience, while making it as seamless as

possible so as to lessen the impact to those waiting while resolving the ongoing situation quickly and

efficiently.

Office Management Skills: Have had several jobs at one time, and others that started as core specific but

become multiple or changed entirely midstream-E.g.: Medical Records tech turned to Billing Office

Manager-Kratos Fire watch started as Fire watch on naval vessels including submarines, and turned into

HR Manager offsite, managing 2 government and 1 civilian warehouses.

Organizational Skills: Working 3 jobs and volunteering as a Disaster Action Team Captain Leader, I was

required to lead multiple exercises and maintain back up reserve for ongoing -actual- crisis issues while

participating on a volunteer level in a specific area of expertise. Also managed to raise two children who

were home schooled grades 9-12.

Conflict Management Skills: Able to lead follow or get out of the way. As needed.

Language Skills: English speaking only, limited (very little-few words only) - Arabic-Spanish- Hawaiian

Tagalog and some sign language. Would be willing to train and become more proficient in any stated, if

needed.

Computer Skills: proficient in Epic EMR, Microsoft Word, Excel and PowerPoint, Adobe Acrobat, MS

Publisher

Clerical & Typing Skills: 50+ wpm

PROFESSIONAL TRAINING

Electronic Medical Records Systems (EPIC) -RMG / Fairview Southdale Jan 2010

Certified Fiber Optics Technician Course- (Kratos Govt. Services) Mar 2008

Uniform Business Office/Unified Biostatistical Utility Conference Apr 2003/04/05

Advanced Medical Terminology-Leeward Community College Mar 2003

Third Party Outpatient Collections Systems (TPOCS) Sep 2002

Composite Health Care Systems (CHCS) Jan 2001

VOLUNTEER ACTIVITIES

American Red Cross- Aug 98/ Jan 2007

Disaster Volunteer/Disaster Action Team Captian-

Coordinator all Night DAT Teams-Oahu

Public Affairs County Lead

Family Service Lead Oahu

Carolyn M. Shinabarger 1588 Goodview Ave North cell 612-***-****

Oakdale, MN 55128 abqmn8@r.postjobfree.com

U.S. MILITARY SERVICE:

Active Duty: 04/1985 to 03/1986 - U.S. Army 83E Photo and Layout Specialist/Cartography-Honorable Discharge

NOTE: Currently hold a Secret Clearance

PROFESSIONAL RATINGS, AWARDS, AND RECOGNITIONS

2004 American Red Cross Award for Service Delivery (23 April 04)

2002 American Red Cross Exceptional Volunteer Service (03 April 02)

2001 American Red Cross Spirit of Excellence Award (23 May 01)

OTHER VOLUNTEER INFORMATION

Board Member-(YACE) Youth Athletic Club of Ewa Beach-(Jan 02-Jan 05)

ShipYard NAVMED CLINIC-Tennis Team (Apr 02-July 03)

Member of the Women's Chamber of Commerce (11 Sept 02-present)

Feb 01- Apr 01 Team Mom-Pearl Harbor Rams, Basketball

Sept 00-present Speakers Bureau-American Red Cross(Armed Forces Emergency Services and Combined Federal

Campaign)

May 99/Apr 01 Neighborhood Watch Block Captain Manana Housing

Jul - Aug 99 Coordinated National Night Out 99 for Manana Housing Area

Dec 98-Dec 99 Vice President Manana Housing Association Pearl City, Hi.

Dec 97-Dec 98 Public Relations Officer-Manana Housing Association PC Hi.

Aug 97-Dec 99 L.I.N.K.S. Volunteer Kaneohe Bay, Hi

Aug 97-July 99 Key Volunteers G-2 Representative Secretary/Treasurer Marine Forces Pacific -Camp Smith, Hi.

Sep 97-00 Volunteer Parent Pearl City Elementary School

Dec 97 - Dec 98 Public Affairs Officer Manana Housing Association - Pearl City, Hi.

Jun 96 - May 97 Secretary Key Volunteers -Marine Fighter Attack Squadron-121

Marine Corps Air Station Miramar, Ca

Aug 96 - May 97 Vice President Enlisted Wives Club -Marine Corps Air Station Miramar, Ca.

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