Nancy Nilsen

Email: abqmgn@r.postjobfree.com

Address: * ******** **

City: Palmyra

State: VA

Zip: 22963

Country: USA

Phone: 434-***-****

Skill Level: Experienced

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Nancy J Nilsen

6 Liebenow Ct

Palmyra, VA 22963

Phone: 434-***-****

Alt Phone: 845-***-****

abqmgn@r.postjobfree.com

Objective

An accomplished business professional with cross-functional expertise in administrative support, medical billing, and technology systems. Unrelenting commitment to quality customer service and ensuring optimum levels of efficiency in processing and managing day-to-day operations in diverse service industries, including insurance and educational arenas. I am seeking fulfilling employment with a rewarding and exciting company to further their customer service needs.

Ability Summary

Administrative &HR Support / Recordkeeping / Client & Documentation Confidentiality / Staff Management / Systems Setups / Data Integrity / Critical Problem Solving / Technical Conversions / Report Generation

Computer Skills = Microsoft Office Suite, Medisoft and Medical Manager Software systems.

Employment History

Customer Service Assistant

07/2011 - 09/2012 MASTER'S COVERAGE/ VALLEY NATIONAL BANK Chestnut Ridge, NY

Master's Coverage is a subsidiary of Valley National Bank dealing with commercial and personal insurance policies. My primary duty was technology conversion, account maintenance, and policy program management.

* Pivotal in executing successful conversion to EPIC system. Ensured accuracy and data integrity tied to insurance billing and policies information.

* Administered, managed, and submitted Broker of Record correspondence to customers.

* Conducted comprehensive client research identifying both active and non-active accounts. Eliminated outdated information/ closed account files. Validated and confirmed accuracy of contact information.

* Confirmed operational status and legitimacy of new clients and businesses through in-depth review on OFAC system.

* A skill acquired was the ability to learn a new computer system quickly and accurately.

Medical Insurance Billing Clerk

11/2010 - 01/2011 GTA MEDICAL BILLING Ringwood, NJ

Charged with reconciling aging reports and processing claims.

* Verified insurance benefits and Medicare coverage, entered patient information, and billing claims into system.

* Performed daily administrative, billing and data entry functions.

Senior Data Entry Clerk

10/1999 - 07/2008 RESCARE, EDISON JOB CORP ACADEMY Edison, NJ

Edison Job Corp Academy is an academic and vocational school for economically challenged students aged 16 to 25 years of age. A federally funded program which assists 500 residential students to obtain their GED's and learn a trade.

* Held full accountability for ensuring and maintaining student database information specific to scheduling, attendance and test scores.

* Produced and submitted weekly operations reports to Education Department and training achievement records to the Vocational Department in compliance with the Department of Labor.

* Administered and implemented office departmental guidelines for instructors.

* Supported the Director and Educational and Vocational Managers in all aspects of administration, including correspondence, messages, and scheduling.

* Responded to, and fielded high-volume phone calls, messages and information inquiries.

Education and Training

Issuing Institution Qualification Course of Study

Culinary Institute of America Associate's Degree Culinary Arts

Anthem Institute Vocational School Certificate Medical Billing and Coding GPA= 3.87

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