Customer Service Medical
Resume:
Connie Murrell
Email: abqmdq@r.postjobfree.com
Address: **** * **** ***** *****
City: Surfside Beach
State: SC
Zip: 29575
Country: USA
Phone: 843-***-****
Skill Level: Experienced
Salary Range: $24,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
2/15/2013
To Whom It May Concern:
This additional information is being provided so that you may get a broader view of my skills.
For customer service, my position at ICS of Calabash was primarily to ensure customer
satisfaction. ICS of Calabash is an internet gaming establishment. There I dealt with large
cash transactions, posting to customer accounts and payout of winnings.
Bates, Buie, Lindsay, Evens and Rabon was also a situation where I worked with people
as their personal accountant. I maintained about 50 accounts.
Four Seasons Hotel-I started as a front desk person and worked my way up to night
auditor. From there, I worked up to Assistant Manager. All three positions required
excellent customer satisfaction and accuracy.
General Telephone - Started as a telephone operator. Calls were monitored to ensure
that only the best service was given; irate customers handled satisfactorily. I was then
promoted to dispatch where again my job was customer service only this time I handled
only trouble calls, then dispatching the proper person to the residence/business.
Domestic Loans- My original hiring position was cashier, taking in payments, posting
payments, again seeking customer satisfaction. Within a year I was promoted and began
making loans. Shortly thereafter, I was promoted to internal auditor wherein I traveled
five states auditing the various offices.
All of the above positions required excellent customer service skills, accuracy, and
dependability.
Hopefully, this attachment to my resume will shed some light on my abilities and
experience. Any consideration for a future position would be greatly appreciated. Please
feel free to speak with Beth Jordan if you need to know more about me personally.
Thank you,
Connie Murrell
CONNIE MURRELL
1949A BENTGRASS DRIVE
SURFSIDE BEACH, SC 29575
EMPLOYMENT HISTORY:
3/18/2012 - 8/7/12 ICS of Calabash
1224 Riverview Dr.
Calabash, NC 28467
Cashier, customer service
1/07/2008-4/15/08 Palmetto Tax Service
4th Avenue
Conway, SC 29526
Individual Income Tax Preparation
Jean Yorks, Supervisor
7/30/00 -05/22/07 WakeMed Hospital
Raleigh, NC
Supervisor, Carol Thompson, WakeMed Medical Records 919-***-****
Medical Transcription
12/16/99-6/2000 Johnston Memorial Hospital
Smithfield, NC
Supervisor, Amy Crowfoot
Medical Transcription
1993 - 1999 Self employed - Secretarial/Medical transcription
PAST GENERAL HISTORY: Have worked in Surgeon`s office as front desk and transcription, payroll, accounting, hotel, finance, real estate, insurance and income tax preparation. Managed the Candlewood Shop and supervised employee sales until the owner`s death and store closing.
MEDICAL PROFESSIONAL HISTORY: Transcribed inpatient and outpatient medical reports to include History and Physical Examination, Consultations, Discharge summaries, Operative Reports, letters, etc. Annual reviews were always ABOVE TO EXCELLENT with the last review a 4.2 out of a possible 5.
SPECIAL EDUCATION: Horry Georgetown Tech - Medical Terminology, certificate;
Medical Transcription, certificate; Medical Secretary, certificate. GPA 4.0
EDUCATION: Dillon High School graduate, 1959.
BUSINESS REFERENCES: Carol A. Thompson, WakeMed Hospital 919-***-****.
Beth Jordan, First Citizens Bank 843-***-****
PERSONAL REFERENCES:
Brenda Prevatte 910-***-****
Joyce Albright 843-***-****
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